Ignite Visibility University

In this video, John Lincoln from Ignite Visibility talks about how to build a chatbot for your website or build a chatbot for Facebook. Building a chatbot is not a simple task. You have to think about the main purpose of the chatbot, what do you want it to respond to, how should you channel the user into the next step, at what point do you hand them off to the right person, do you integrate an appointment setting feature. When it comes to chatbots, you can really mess up if you don't have the right sequence in place.