At Your Service

In this episode (sponsored by Ingenius), our hosts talk with Todd Lewis and Leigh Weinshelbaum from CafeX about Omni-channel communication.    Topics include: What Omni-channel communication means to the panel The need for OmniChannel Customer experience The push for omnichannel experiences by Millenial customers and employees Examples of great Omni-channel experiences Wesley Chapel Toyota Delta Discussion of CafeX features and capabilities LiveAssist for Dynamics 365  As always, you can reach out to our hosts on Twitter: Shawn (@crmhobbit) Scott (@fldservice_guru)  Our guests, Todd and Leigh can be contacted via email:  Todd.Lewis@cafex.com lweinshelbaum@cafex.com   More information on LiveAssist for Dynamics 365 can be found at:  https://www.liveassistfor365.com/en/