Change Your Mindset

Bob Dean is a collaborator, innovator and talent developer. His firm, Dean Learning & Talent Advisors LLC, consults with companies on learning and development, talent management and customer experience. “I believe that learning and development needs to be a life-changing experience for people.” He is a ”Certified Experience Economy Expert” and joined the first group of professionals certified by the authors of The Experience Economy, Joseph Pine and Jim Gilmore. The book explores the opportunities that businesses have in order to create a better experience within whatever platform they’re on. Bob is passionate about virtual meetings, virtual collaboration and virtual learning – he has been ever since he saw the first virtual meeting platform in 1997 – but the PowerPoint platform has had a negative impact on both face-to-face business and virtual experiences. Bob was very excited about the potential for the virtual classroom because he envisioned subject matter experts being able to extend their reach to many,