Change Your Mindset

I’m happy to have Karen Young of HRResolutions.com on the show. She’s a purposeful HR person who believes in creating drama-free workplaces through purposeful communications and a “Yes, and…” approach. Just as she discusses in her book, ‘Stop Knocking on my Door,’ Karen believes that drama occurs in the workplace when we fail to communicate fully with our people. If we have to say “no”, this is our opportunity to have a courageous conversation and explain our reasoning to them. There are a few key aspects to having courageous conversations: Practice with someone – become comfortable with what you have to say in your role as a leader Write your talking points down – this will keep your conversation on track and ensure you hit all your important points Don’t beat around the bush – the sooner you have the conversation the easier it will be Karen’s a big proponent of the idea of “hire slow, fire fast.” She recommends taking your time in finding the right person for the job. To aid her company in hiring, she’s i