Ai: Irl

On the latest episode of AI: In Real Life, I sat down with Yoav Barel to talk about the opportunities, challenges, and successes we’re seeing in the conversational AI space. Yoav is an industry leader who’s been at the forefront of customer experience for quite some time. From personal interactions in store, to the app revolution, to now, when conversational interactions occur through chat bots, Yoav has been there for it all. He’s also the CEO and Founder of the Chatbot Summit, a community and conference series dedicated to conversational experiences.