Develop Great Managers Podcast

In this podcast, I interview John Dolan, Strategic Advisor and Board Member at Ascend Cloud Solutions. Prior to taking on this position, John was Global Vice President for the Software-Defined Data Center Support at VMware. John spent more than 14 years at VMware in the Technical Support organization, where he led global organizations across EMEA and APJ. He did this from Cork, Ireland where he also held the role of Campus Site Lead. Prior to VMware, John spent a number of years working for EMC in Technical Support, helping them to build a support team in Ireland. I got to know John while at VMware when I was in engineering within the Integrated Systems Business Unit. I was working on designs for VMware customer deployments and John was providing support of these same customers. I then had a chance to spend a lot of time with John and his team when I joined the leadership team in Global Services. I really enjoyed working with John. He was incredibly focused on helping customers to be successful. I was helping