Becoming Stronger

47 Complaints Hello everyone! Welcome to the 47 episodes of Nightly. My name is Bosslee and I am your host. Nightly is a podcast about Life after work and talking about how to get out of the rat race. How is everyone doing today? I am actually recording this on a Saturday Morning. The sun is super bright! Which is great because for the past few days there is heavy rain. Let us jump right in. Today we are talking about customer complaints. If you are a seller be it online or offline, you will for sure encounter a lot of different customers and complaint matters. But do you have to take all the feedback in? For example: recently I met up with a customer. She was complaining about how one area of our service is not flexible and affecting her work. She also kept repeating how another service is super awesome. During the 3 hours conversation, we share with her solutions and workaround but they were rejected as she was expecting our service to work exactly like the others. In short, she was looking for a stan