Women In Business

Listening to the customer with Made.com

Informações:

Synopsis

In the final episode of this series, Piers Linney meets Julien Callede, the co-founder of revolutionary online furniture brand Made.com. They discuss how curation and customer feedback has been central to the company's success, alongside a made-to-order model which means they can minimise overheads and the need to hold stock.  See acast.com/privacy for privacy and opt-out information.