Healthcare Value Network Podcast

Episode #3 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School. Here, we talk about their lean work and how Dr. Billi works with physicians to engage them in lean, tying lean problem solving methods, including the A3 approach, to the scientific method and medical thinking. Dr. Billi talks about the right approach to the lean concept of "standardized work" in a way that works for medicine and complex patient situations. Our podcast page is www.healthcarevalueleaders.org/podcast. More about Dr. Billi: Jack E. Billi, M.D. Associate Dean for Clinical Affairs, Medical School and Associate Vice President, Medical Affairs jbilli@umich.edu Dr. Billi is Professor of Internal Medicine and Medical Education. He leads the Michigan Quality System, the University of Michigan Health System's unified approach to improve quality, safety, efficiency, appropriateness and service using lean tools and philosophy. Dr. Billi's research and leadership interests are in health services deli