How Digital Technology Changes Work
A conversation with TIBCO's Shawn Rogers
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:29:21
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Synopsis
In this 29’21” podcast episode, Craig Wentworth talks to Shawn Rogers, Senior Director of Analytic Strategy at TIBCO. Topics covered include data privacy, literacy, and trust – and how all this affects the nature of customer relationships built around data-driven services; how brands can use regulatory compliance to their advantage to trade on their good data ethics; how customers themselves can become empowered to take more control over the use of their personal data (linking to the data self-sovereignty movement, with technologies like blockchain helping to build trust in that area; and the importance of data transparency in exposing and rectifying data bias in analytics and AI processes.