WIHI - A Podcast from the Institute for Healthcare Improvement

Date: June 27, 2013 Featuring: Ann Hendrich, RN, PhD, FAAN, Senior Vice President, Clinical Quality and Safety; CNO; Executive Director, Patient Safety Organization (PSO), Ascension Health Deborah Morris Nadzam, PhD, RN, BB, FAAN, Project Director, JCR Partnership for Patients Hospital Engagement Network Katherine Luther, RN, MPM, Vice President, Institute for Healthcare Improvement Libby Hoy, Founder and Chief Executive Officer, Patient & Family Centered Care Partners (Long Beach, CA)  When it comes to patient safety and reducing harm, one of the biggest challenges US hospitals face day-to-day is how to maintain a relentless focus on everything that needs to be improved and worked on, simultaneously. Building reliable systems, engaging leaders, insisting on a team-based culture, and ensuring that staff has the necessary improvement skills have become essential underpinnings at every organization. So has joining up with something larger — to keep the pressure on, commit to stretch goals, and benef