WIHI - A Podcast from the Institute for Healthcare Improvement

Date: April 18, 2013 Featuring: Susan Hrisos, Senior Research Associate, Institute of Health & Society, Newcastle University (UK) Jane O’Hara, MSc, PhD, Senior Research Fellow, Yorkshire Quality & Safety Research Group, Bradford Institute for Health Research Martin Hatlie, JD, CEO, Project Patient Care; President, Partnership for Patient Safety; Co-founder, Consumers Advancing Patient Safety It’s easy enough to say patients need to be engaged in all levels of their care, including being aware of best practices and anything that could inadvertently result in harm. But what does this actually look like day-to-day, especially in the high-stakes, busy environment of today’s highly complex hospitals? And what good does it do for patients and families to notice and speak up about things if there’s no one on the receiving end trained to respect and act upon the information?  With at least a decade’s worth of ideas and initiatives on patient engagement with patient safety as a backdrop, new research o