Being Indispensable
113. Power Skills for Executive Assistants: How To Handle A Difficult Conversation
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:22:48
- More information
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Synopsis
A common problem for EAs (and in fact common to most of us) is struggling to communicate effectively in crunch moments. When it comes to tackling a tricky situation that requires you to speak up, how many times do you find yourself -Avoiding the issue hoping it will go away? -Having the difficult conversation and then it getting out of hand? Episodes where I’ve discussed tackling uncomfortable conversations include: #55 How To Approach Difficult Conversations - Steps for Executive Assistants #18 Why Executive Assistants Need To Get Comfortable With Uncomfortable Conversations #85 POWER Skills for Indispensable Assistants: Communication Skills In this episode I share two strategies you can use to PLAN your approach to tricky conversations. I’ve created a download that you can access by going to http://bit.ly/being113 You can find more information on the SBI framework here: https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htm You can read more about Petrea King's approach here: ht