Photospark

Photo Cred: La Vida Creations Hello everyone! We are hoping your 2017 has been going great so far. We've been super busy here at PhotoSpark so far this year. We've been recording episodes, planning new show topics, discussing our WPPI strategies, and more. We figured this is a great time to remind ourselves about the importance of keeping our clients happy, and who better to chat about that with than Bethel Nathan! She's the awesome wedding officiant/business-woman extraordinaire who runs both Ceremonies by Bethel and Elevate by Bethel. She is also an absolute EXPERT in the customer journey (I mean... have you SEEN her Wedding Wire reviews?!) so we knew she'd be the perfect person to have on the show! If you think about it, your clients' journeys begin the moment they know they need your service... that part is mostly out of your control. Once they reach out to you, you are in complete control of how their customer journey unfolds from start to finish. We want to make sure this is a positive journey! Tune i