Talentculture #worktrends

Culture is not just an HR "thing", it is a business thing. Culture is the collective mindset and attitude of your staff​,​ ​so ​it impacts​ customer service, retention, and profits. Brands can impact the collective attitude or culture by improving the employee experience​,​ which is based around key considerations such as Values, Selection, Orientation, Recognition, Communication​,​ and Leadership. This week on #WorkTrends host Meghan M. Biro was joined by special guest Shane Green. They discussed culture, customer experience and the impact both have on the employee experience. Here are a few key points Shane shared: The way your employees act defines your brand online A leader must spend time to build culture where people feel a connection by showing care The greatest enemy to tomorrow’s success is your past success Great tip: Looking at behavioral skills rather than experience when hiring Did you miss the show? You can listen to the #WorkTrends podcast on our BlogTalk Radio channel here: http://bit.ly/2pU