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Ep #8: Nils Vinje on the 4 "P"s of Customer Success
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:27:05
- More information
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Synopsis
Our guest on the Subscribed Podcast is Nils Vinje, a partner at Glide Consulting, a Customer Success consulting firm that helps VC-funded startups and Fortune 1000 companies lay the foundation for customer success and make renewals and expansions inevitable. We talk to Nils on the evolution of customer success teams, the 4 Ps that are crucial to success and other best practices. For transcripts and more on the Subscription Economy, head over to www.zuora.com/podcast