Smart Agency Masterclass With Jason Swenk: Podcast For Digital Marketing Agencies

Wish your agency had better account management? Want to learn how to increase client satisfaction and reduce churn-rate? It might be time to take an inward look in order to up your game and improve agency account management. When you and your team communicate more effectively with your clients, you will turn them into your biggest fans. In today's episode, we'll cover: How to build a deeper relationship with your clients. The most effective way to communicate with clients. Top 3 account management tactics. Today, I talked with Karen Hayward a Fractional CMO at Chief Outsiders — the largest fractional CMO firm in the US. Karen works with CEOs and helps brands build growth strategies. She's an expert on account management, which is an area where we see a ton of growing agencies struggle. This episode contains crucial information that could be a real game-changer in your agency's client relations and retention. How to Build a Deeper Relationship with Your Clients Meaningful client relationships are churn's kry