Smart Agency Masterclass With Jason Swenk: Podcast For Digital Marketing Agencies

Do you want to turn your agency's clients into raving fans? Would you like to retain more clients instead of just procuring more? Here's how to make your clients first 100 days noteworthy enough to turn them into advocates. In today's episode, we'll cover: What is the 100-day problem? 8 phases of the client lifecycle and keeping them happy at every phrase. 3 quick tips to transform clients into raving fans. Today I talked to Joey Coleman, a professional keynote speaker, consultant and author of "Never Lose a Customer Again". Joey has worked on client retention with brands such as Hyatt Hotels, Deloitte, and even Zappos. He is a master of retaining clients and transforming them into raving fans. And that's why here's here with advice on how to keep the clients you have while simultaneously transforming them into advocates for your agency. What is the 100-Day Problem? As a marketing agency, we pour tons of time and resources into customer acquisition. Whether it's social media, sales strategies, content curat