Provoking Your Greatness - Misti Burmeister

3 Simple Ways To Increase Employee Loyalty

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Synopsis

Ever met an impatient employee, who wants to “do meaningful work?” Or, “Work they enjoy doing?” What did you do with them?   The CEO at the first company I worked for responded to my pleas with, “Misti, what did your parents do to deal with you? It’s clear you have problems with anxiety. Do you take medication for that?”   It worked!   I quit.   And then I became insanely curious. I needed to understand what I said, or did, that was getting me the opposite of the result I wanted.   150 informational interviews later, I started to see many themes, which correlated perfectly with the research from Harvard, Gallup, and the Center for Creative Leadership.   In a nugget, here’s what I discovered: we all (across generations) want the same basic things: to feel like what we do matters, some form of feedback, and opportunities for improvement.   Over the next dozen years, I have literally watched hundreds of leaders lose their employees because, “Their feelings are not my responsibility. I pay them to do a job!”   Me