Smart Agency Masterclass With Jason Swenk: Podcast For Digital Marketing Agencies

Are you willing to start saying no to wrong customers to see real change for your agency? Kerrie Luginbill is a partner and Chief Strategy Officer at Old Town Media, a Colorado-based agency that since its beginnings offered a unique and agile approach to web design, development, and marketing by providing customers a business-driven approach. Now they partner with companies to create and implement marketing strategies that connect with their audience and inspire action. Kerrie discusses how she increased revenue by 4X in under one year. And now, after 15 years in the business, her agency crafted a "no-fly" list for customers, identified their target client, and the growth that resulted from this move. 3 Golden Nuggets Saying no to wrong prospects. Kerrie and her team really noticed a difference once they identified the right target customer for them and started to say no to the ones that did not fit that target. It was what catalyzed the growth, she says. Of course, it’s not easy turning down business, but t