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IN THIS EPISODE: How to use Scenarios to improve your skill set and response time UPCOMING SEMINAR: Hospitality & VIP Training for Nightclub & Bar Security April 23rd, 2:00 p.m. - 6:00 p.m. Hilton Garden Inn, Columbia MO Costs: $60/per person, to register contact Zachary Rugen at ZLRugen@gmail.com. Cash, Certified Check, or PayPal accepted! **Group discounts offered for groups of 4 or more** https://www.facebook.com/events/1233781093374536/