Financial Post Executive
Stephen Smith, former President and CEO of WestJet
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:00:00
- More information
Informações:
Synopsis
Leaders Series: Stephen Smith, former President and CEO of WestJet and former Sr. VP Customer Experience at Air Canada, discusses the realities behind customer experience, and why your business is measured by the behaviour of your front line people.
