Secrets Of The Top 100 Agents

The end of the financial year offers a great opportunity to reset your business, and no segment of the industry is more in need of some re-energising than property management. Sadhana Smiles talks with REB’s Grace Ormsby about why it’s time to abolish the great divide between property management and sales, particularly in terms of how business owners reward and incentivise their staff. They look at some of the changes that COVID has ushered in and how that’s impacting retention, hiring, and staff expectations of both workplaces and job satisfaction, particularly in the rental management subsector. The duo discuss employee wellness at large, and why building non-financial “employee value propositions” into your business – such as off for birthdays, flexi-days to adjust for overtime hours, and offering fitness and mental health services – can transform a workplace into one where staff want to stay put. In this episode, you will hear: How offices can “reset” to keep up with post-COVID expectations of hybrid wor