The Traveling Introvert

Have you found yourself in a difficult situation lately? Have you dealt with a difficult client or customer? How do you deal with your customers after a rough start to your day?    In today's episode I discuss:   The 7 steps to handling any difficult conversations or situation.    Remaining calm Listening  Wait until the other person is calm  Apologizing  Find common ground  Move towards an endpoint Next Steps     https://thetravelingintrovert.com/about (The Traveling Introvert) - About the show https://thecareerintrovert.com/ (The Career Introvert) - Coaching, courses, and more, to help you shine.   Check out membership levels at https://thecareerintrovert.com/ (The Career Introvert), a place for introverts to thrive.