The Traveling Introvert

today I want to discuss your customer journey. A lot of people, when they're thinking about starting a new business, they get very excited to do the website. They do the logo, they they have the product and they go out there and try and sell it, which is great.   But a lot of the time they don't think about the journey that the customer has to make. Either before or after or during the sale, and that's where you can figure out where there might be some issues. So, for example, OK, your client finds you, happens to find you via a blog post on that blog post page. Is there a way to contact you? Is there a way to grab your freebie? Is there a way to get one on one time with you?   If they own if the only thing they see is that blog post, how can they then get a hold of you? Is that even an option? Does a blog post lead to something that carries on from what the blog post topic was about, or is it something unrelated? Is there a special offer at the end of the blog post is an option to sign up for your newsle