New Books In Economics

Today I talked to Jim Wilson about his book (co-authored with Paul Daugherty) Radically Human: How New Technology Is Transforming Business and Shaping Our Future (HBR Press, 2022). Technology has evolved from device intelligence to data intelligence (big data) to now the new stage of a more human-centric approach where the user/worker’s needs, wants and biases are being taken into account to make technology easier to deploy and more of an equal partner. That’s the progression Jim Wilson champions in this book and on-air conversation. Covid-19 ushered in not only a host of human behavior changes, e.g., hybrid work arrangements and the Great Resignation, the pandemic also spurred the Great Acceleration as companies rushed to adopt technology that will transform their business practices. How to do so in a way that will democratize technology, empowering employees and rewarding customers along the way, is the challenge that Wilson addresses here. After all, technology innovations that don’t also safeguard and enh