In Conversation With Ux Magazine

Robb and Josh take a deep dive into technology and healthcare with Leroy Hood, MD, PhD (Co-founder and Chief Strategy Officer of ISB) and Nathan Price, PhD (Chief Scientific Officer of Thorne HealthTech), auhtors of The Age of Scientific Wellness. Hood played a pivotal role in the Human Genome Project and he and Price have uncovered the ways that science and technology can move us toward 4P medicine that is predictive, personalized, preventive, and participatory. Together, hosts and guests unlock new opportunities for conversational AI to move us closer to much more effective and personal healthcare.

With MosaicML acquired last week for 1.3 Billion, we rushed to get you an episode we've been working on with Mosaic's Chief Scientist, Jonathan Frankle. It's here and the episode is packed with a lot of practical thinking and perspective on the incredible work they're doing at Mosaic. Robb, Josh and Jonathan Frankle have a fun and useful conversation for anyone who's just wrapping their head around implementing LLMs, or those already deep in the trenches.

Robb and Josh welcome inventor, entrepreneur, and researcher Adam Cheyer for a conversation about the long road leading up to the breakthrough ChatGPT moment. As one of the co-creators of Siri, Adam shares stories from his time at Apple, including a memorable design debate with Steve Jobs that he wishes he'd won. This is a fascinating exploration of conversational AI with two innovators who have been working with this technology for decades—both Robb and Adam have extensive backgrounds in the field.

For the season one finale, Robb and Josh welcome legendary researcher, professor, and author Don Norman. His book "The Design of Everyday Things" helped define the parameters of human centered design, and his new book "Design for a Better World: Meaningful, Sustainable, Humanity Centered" expands the process to account for the global ecosystem our designs call home. Don shares powerful insights into the ways design and technology continue to shape our lives, including ideas on the fundamental shortcomings of the term "artificial intelligence." Intro music, "Nitro Reign" by Elias Earl

Robb and Josh welcome conversation designer Rebecca Evanhoe for a discussion about the detailed work of creating meaningful conversational experiences. Rebecca is co-author of "Conversations with Things" (Rosenfeld Media) and teaches courses at Pratt Institute on UX writing and conversational design. Here, she shares insights into the nature of writing, the application of technology like ChatGPT, and the powerful instances of co-creation happening all around us.

Robb and Josh have a thought-provoking conversation with Tim O'Reilly, the founder and CEO of O'Reilly Media, whose Global Network Navigator site was the first web portal and commercial site on the Internet. Tim adds perspective to this unique moment in history, having been an integral part of the emergence of the World Wide Web. The three also dig into ideas surrounding the regulation of technologies associated with AI.

Robb and Josh welcome bestselling author and entrepreneur Seth Godin for a conversation about ideas from his new book, The Song of Significance. They explore how imperative it is that we rethink our relationship with productivity and actively find ways to make “work” more rewarding.

Robb and Josh welcome futurist, author, and sought-after speaker Theo Priestley to the conversation. Together they discuss the proactive nature of futurism, the ways technology might change our concept of work, and how we have the tools and sheer numbers to instigate real positive change.

Robb and Josh welcome Anna Yankovska and Helen Peklo, who helped bring an idea Robb had about companies and their surrounding communities to life. HUMANS, Coffee in Tech is a cafe on the first floor of OneReach.ai headquarters in Kyiv, Ukraine. Team members get their daily caffeine fix here, but it's also open to the broader community, and has become a dependable bright spot in people's lives on the front lines of an ongoing war. HUMANS is unique in that there is no hierarchy among the baristas. Managerial duties and other tedious tasks are handled by Hugh, an intelligent digital worker created using the OneReach.ai platform. This is an exciting episode that explores the litany of ways a modest coffee shop is pushing the boundaries of technology and organizational structures.

Robb and Josh spend time exploring the digital twin concept, as it applies to both individuals and organizations. ChatGPT and similar generative AI tools have added new wrinkles to the process of creating and leveraging digital twins, and this episode outlines a path forward for technological transformation. 67TDYSloi9MuusxHvsRn

Robb and Josh welcome special guests Julie Shah and Ben Armstrong, authors of the recent HBR article "A Smarter Strategy for Using Robots." Ben Armstrong is the executive director and a research scientist at MIT’s Industrial Performance Center. Julie Shah is the H.N. Slater Professor of Aeronautics and Astronautics at MIT. Together, they co-lead the Work of the Future initiative. Their discussion covers the parallels and overlap between the design and implementations of invisible machines and tangible ones.

Robb and Josh welcome special guest Ovetta Sampson for a rousing discussion about the relationship between experience design and the technologies associated with artificial intelligence.

Robb and Josh welcome special guest Guido Baratta, Chief Design Officer for icon incar. A lifelong student and teacher of design, Guido shares insights into the world of automotive UX. The three discuss the ways AI will change our relationship to transportation and why cars might soon just be one of many robots in our lives.

Robb and Josh discuss the work of conversational designers as generative AI continues to reshape the world.

Robb and Josh welcome special guest Jesse James Garrett, legendary information architect and sought-after executive leadership coach. The three discuss the need for experience design in AI and how to get designers to the table.

Robb and Josh talk about the changing nature of experience design as conversational AI becomes a fundamental part of the technology we encounter daily.

Robb and Josh welcome special guest Greg Vert, a leader in Deloitte Consulting LLP’s Human Capital practice. Topics include digital transformation at enterprise level, the impact of ChatGPT on AI adoption, and the wisdom of starting automation journeys internally.

Robb and Josh talk about the elevated levels of risk and experimentation required to move hyperautomation forward.

Robb and Josh talk about the ways conversational AI can transcend our app-cluttered professional and personal lives—bringing us closer to technology by obscuring the messiness happening behind the scenes.

Robb and Josh talk about the ways generative AI and hyperautomation might change the way we think about productivity and our relationship to work.