Rec Scale Up Podcast

Guest speaker: • Mark Thompson, Group Head of Sales, Sonovate As we navigate ongoing skills shortages and a cost-of-living crisis, how can you ensure your business stays attractive to top talent and clients? Gone are the days where the option of work from home was seen as a "perk". So what does it take to entice highly skilled workers and remain competitive? We spoke to Mark Thompson of Sonovate on the revelations in their latest Future World of Work report 2023 . "Flexibility “was a recurring theme and the report uncovers what this could means for businesses, clients and candidates including: • 64 % of respondents believe flexible working can alleviate the cost-of-living burden on their people • 67% of businesses believe flexibility is crucial when it comes to competing for the most sought-after skills. Hear Mark and Neil discuss the key takeaways from the report and answer some thought-provoking questions - questions you should be thinking about as you plan your workforce needs for 2023 and beyond: • T

Guest speaker: • Kate Shoesmith, Deputy CEO, REC Our latest Recruitment Industry Status report (RISR) demonstrates the huge role recruitment and staffing firms have played in driving the recovery from the pandemic. Our industry made 22.4 million temporary / contract placements and 540,000 permanent placements in 2021. However, ongoing skills shortages presents a big challenge for our economy, and could constrain growth. Our Overcoming Shortages report predicts that, without a strategy to address growing labour demand, UK GDP would fall by between £30 & £39 billion a year from 2024. In addition, we are in the midst of a cost-of-living crisis and one of the most turbulent periods in UK political history. But the outlook for 2023 isn't all gloomy, and the opportunities are out there for recruitment consultancies that get it right. So, what does it take to overcome the ongoing challenges and stand out from the crowd? Our final podcast of 2022 takes you through some of our predictions for next year - backed b

Guest speaker: • Richard Skellett, Founder of Globalution Group As we approach the end of this year, there is a lot to reflect on. But it's also time to think about what our market will look like in the coming years. Our annual industry status report 2021/2022 shows the vital role the recruitment industry has played in the economic recovery, at a time when businesses underwent significant change and workers reorganised. One of the major issues most companies have is around fixed costs. We spoke to future of work expert, visionary leader and Founder of The Globalution Group, Richard Skellett, to learn more about how businesses are reacting to market changes, how to manage the fixed cost to variable cost challenge and how recruitment businesses need to change to meet future challenges. Connect with Richard Skellett on LinkedIn: https://www.linkedin.com/in/richardskellett/

Guest speaker: • Paul Chamberlain, Partner and Head of Employment, JMW Solicitors LLP On 20 July 2022, the Supreme Court issued its long-awaited decision in the case of Harpur Trust v Brazel regarding the calculation of annual leave and holiday pay for employees with irregular working patterns. We spoke to Paul Chamberlain, Partner and Head of Employment of JMW Solicitors LLP, to take us through: • The facts of the case • Calculating holiday pay the right way • Key commercial aspects to consider as recruitment agency owners • Managing client relationships and arrangements • How agencies are reacting to these changes • What this might mean for working time regulations more generally Find out more at our holiday pay hub at rec.uk.com/holidaypay Check our JMW's latest blog on the Harpur Trust v Brazel case: https://www.jmw.co.uk/services-for-business/employment-law/blog/supreme-court-decision-practice-and-calculation-rolled-holiday-pay-harpur-trust-v-brazel

Guest speakers • Nicola Inge, Employment & Skills Director, BITC • Hayley Tatum, Chief People and Corporate Affairs Officer from Asda Equality, Diversity and Inclusion (EDI) isn't a corporate craze that'll disappear in a few years. What can be missing is not realising the commercial benefits of being a truly diverse and inclusive organisation. Being an inclusive organisation improves your desirability as an employer which is crucial to talent attraction and retention. Who better to explain the impact of EDI in talent attraction and recruitment than Nicola Inge, Employment & Skills Director from BITC? Nicola led the 'Opening Doors' campaign which puts inclusive recruitment at its heart. As an Opening Doors Employer, Hayley Tatum, Chief People and Corporate Affairs Officer from Asda, also joins us to share what actions they are taking to address the skills challenges and the work they're doing on EDI. Tune into this episode to hear about: • How can businesses attract and recruit talent in a tight labour

Guest speaker: • Vanessa Raath, Head Cheerleader A recruiter wears many hats during their career - from being a marketer building brands and deploying marketing strategies to source the best talent, to forging long-lasting relationships and partnerships with a wide range of stakeholders. As Global Talent Sourcing Trainer and renowned Keynote Speaker Vanessa Raath puts it "If you're going to be a recruiter for life, your partnerships and your relationships are golden." But how can you up your talent sourcing game? Are you relying solely on active talent to fulfil your clients' requirements or thinking outside the box to overcome the challenges posed by the ongoing labour shortages? In our latest podcast, Vanessa shares her wisdom on becoming a better talent acquisition professional. You'll hear about: • Why do we need to source passive talent? • Tools to source the right talent • Next steps once you have identified the right people • The importance of your online brand as a Talent Acquisition/Recruitin

Guest speaker: • Adeife Onwuzulike, Global Diversity Equity and Inclusion Director, Euromonitor International What does inclusion look like in your organisation? The theme for Black History Month this year is 'time for change: Action not words'. We were joined by Adeife Onwuzulike, Global Diversity Equity and Inclusion Director of Euromonitor International to talk about how recruitment businesses can champion this change by building strong partnerships with their clients and by acting as champions of inclusion in recruitment. In this thought-provoking discussion, Adeife and Neil will take you through: • A recap of Equality, Diversity and Inclusion (EDI) in recruitment • EDI forecasts for 2023 • How are recruiters and employers working together to ensure that middle to senior-level shortlists are truly diverse? • What recruiters and employers need to be adopting in 2023 and the impact of investors like Legal and General on organisations in ensuring a diverse pipeline • What does a truly inclusive recr

Guest speaker: • Scarlett Allen-Horton, Founder, Harper Fox Search Partners Recruiters are in a powerful position to influence businesses on their Equality, Diversity and Inclusion positioning and advise on practical ways to deploy successful EDI strategies. We spoke to our EDI Ambassador and Founder of Harper Fox Search Partners, Scarlett Allen-Horton, to understand what it takes to drive a successful EDI strategy. Tune into hear: • An overview of the importance of inclusive recruitment practices • How recruitment leaders can embrace EDI within their own businesses • How to push back when clients are non-inclusive • What can we do as an industry to educate clients? Find out more about the work of Harper Fox on EDI here: https://harperfoxpartners.com/ For EDI resources and advice from the REC, head to our EDI hub: https://www.rec.uk.com/about-the-rec/equality-diversity-and-inclusion

“We need to equip people with relationship-building skills, because when the market turns, every recruiter in town is going to have to get on the phone and do some business development, and they won't have the skills and clients won't want to talk to them.” Hear Greg Savage and Neil Carberry discuss candidate and client engagement strategies in the latest special episode of our Talking Recruitment podcast. Join Greg's masterclass in London on August 31 to learn more about: • Leadership imperatives for the new era • Revising your candidate acquisition and engagement strategy • Understanding ‘sustainability’ and building a resilient business • Margins, pricing, metrics, the benchmarks you need, and more! Sign up here: https://web.cvent.com/event/03ba3451-2fbd-4e67-b314-c825e0fe109e/summary

Guest speaker: • Kate Headley, Director, The Clear Company, UK Government Disability & Access Ambassador for the Recruitment Industry We've got to get better at drawing people into work from some of the backgrounds where employment rates are not as high as they should be. One longstanding issue is that our disability employment rate is much lower than we'd all like it to be. What can we, as an industry, do to narrow the disability employment gap? Hear Kate Headley, Director of The Clear Company, as she takes us through the role of the Recruitment Industry Disability Initiative (RIDI) and her mission as the UK Government's Disability & Access Ambassador for the Recruitment Industry in the latest episode of our podcast. You'll hear about: • Why Equality, Diversity & Inclusion – specifically relating to disability - means so much to Kate • Her ambitions for her government-appointed role as Disability and Access Ambassador for recruitment • The role of recruiters when it comes to fair and ethical recruitment

Guest speaker: • Tessa Hollingworth, Managing Director - Northwest Region, Hays "The light bulb moment was I don't need to apologise, I need to prioritise, I need to delegate, and I need to communicate." Tessa Hollingworth takes us through her recruitment career and her shift to working part-time as one of the senior directors at Hays. Part-time working is no longer a taboo and by integrating factors such as high trust, good communication and positive delegation, it is possible to succeed in a part-time role. In this episode, you'll hear Tessa and Neil discuss: • Working part-time in recruitment – making it work for you • How to be a successful role model for part time working • How leaders can instil trust in their teams to work flexibly • Why employers need to be offering better part-time or flexible opportunities in a challenging labour market

The UK’s labour market is under pressure from worker shortages like never before. There is huge demand for workers and people are making choices about when and how they engage in work with a power they haven’t had until now. Download our latest report - Overcoming shortages - to learn about the economic impact of labour and skills shortages in the UK and how long-term workforce planning is the key to solving them. https://www.rec.uk.com/our-view/policy-and-campaigns/labour-shortages/overcoming-shortages-creating-sustainable-labour-market

Guest speaker: • Julia Kermode, Founder, IWORK Temporary workers are the backbone of the economy; yet they are at risk of exploitation. There has been some bad press recently in relation to umbrella companies who haven't been paying workers the holiday that has been accrued, and discussions on the legalities of holiday pay accruing in the first place. In this episode, Julia Kermode of IWORK talks to Neil about the importance of recruitment agencies conducting due diligence compliance checks on umbrella companies, impact of reputation damage, and most importantly the potential negative impact on the value of businesses. Check out our Holiday Pay Calculator which is designed to help you calculate holiday pay for temporary workers whose holiday entitlement is not calculated on the same basis as an employee.

During the first half of this podcast (03:20 - 13:03), you'll hear James Staniforth discuss the environmental impact of recruitment and his top advice on building a sustainability strategy. The discussion will cover: • What is the environmental impact of recruitment on our planet? • How can recruiters use their influence to support its clients and UK Government meet their climate goals? • What are the opportunities for recruiters when considering a sustainability strategy? Find out more about Sustainability Business Services here. https://www.sustainablebusinessservices.co.uk/ Want to hear more about sustainability? Join James at REC 2022 where he’ll be joining a panel of speakers to discuss Net Zero and how your business can play its part. Book your spot here: rec.uk.com/rec2022 Mark Thompson of Sonovate then takes us through how recruiters can manage their finances in the current environment while meeting talent demands and growing their agency. You'll hear Mark talk you through: • What recruiter

Guest speakers: • Fiona Barker, Cyber Account Director, Marsh Commercial • Peter Stoll, Recruitment Division Director, Marsh Commercial Most recruiters hold tens or hundreds of thousands of pieces of personal, identifiable data on candidates and hirers, and transfer millions of pounds on a daily basis into candidates' accounts. So, any loss of data due to a cybercrime such as a ransomware attack, fraudulence impersonation or fund transfer fraud can leave recruiters particularly vulnerable to massive costs of reinstating data, system reinstatements, loss of revenue, risk of fine with the ICO and the like. When it comes to cybercrime, there is a huge gap in knowledge on how to react to an event of cybercrime, dealing with data breaches, knowing the potential cost of a cyber-attack, and more. In our latest episode of the Talking Recruitment podcast, we're joined by cyber security experts Fiona Barker and Peter Stoll from Marsh Commercial to share their intel around: • What are recruiters worried about i

Guest speaker: Suhail Mirza, Chairman, NED and specialist advisor to the healthcare and recruitment sectors Mental health is at last being seen as a business issue by employers, leaders as well as HR teams. There are three key factors driving this: scale, economic impact and the state of the labour market. How can we tackle this issue within our businesses? Join global wellness speaker and advisor, NED, Chairman of the Advisory Board within nGAGE Specialist Group, and author of Laing Buisson healthcare sector report, Suhail Mirza, as he dives into why mental health is a business issue, what approach businesses can take to address this and support their staff, and the behaviours we need to embed to support better mental health in the workplace. Suhail brings together evidence-based techniques and approaches leaders can adopt to tackle the mental health issues affecting us all today. A must-listen podcast for recruitment leaders and consultants in the current climate – and especially relevant this Ment

Guest speaker: Thomas Prince, Co-Founder at Talent Nexus Some job boards are trying to push through some eye-watering price increases which may or may not be justified by the ROI that recruiters are getting. The changes that we're seeing are much more driven by the economics of supply and demand than by changes in technology. As recruiters relying on job boards to support your recruitment efforts, how can you ride the price hike wave and maintain your ROI? We spoke to Thomas Prince, Co-Founder of Talent Nexus, a specialist digital media agency for recruitment. Thomas shares his observations of the current state of the market and case studies of how some of their clients are responding to these new changes. In this 30-minute discussion, you'll hear about: • Why have the job board prices gone up? • How is the advertiser behaviour changing to respond to the market? • Strategies recruiters are implementing to improve job ads and candidate experience • How do you construct a media strategy in this new wo

Guest speaker: Christian Fowles-Smith, Customer Service Director, REC Job board prices are going up, blocking access to a wider talent pool. At the same time, the new generation of tech and social media savvy jobseekers are looking at where they can get the right information about vacancies quickly. As a recruiter, what can you do to access more candidates in a candidate-short market, with limited investment? REC's Customer Service Director Christian Fowles-Smith has been in the industry since 2001. In this episode of Talking Recruitment, he and Neil discuss: • The current status of job boards • What REC members are doing to find more candidates in this market • What the REC is doing to help improve the offer from job boards and support members with training relevant to a candidate-short market • How you can work with your clients to access more candidates • Predictions on where the industry is headed. If you want to hear more about candidate sourcing and facing future challenges in the industry, sign

In this episode, our Chief Executive Neil Carberry interviews Author, Mentor and Speaker, Katrina Collier. They discuss recruitment as a professional service, the need for a human interaction in business and the need to source candidates effectively. Tune in to hear about: • Rebuilding client relationships in a space where hiring managers are engaged with consultants forward thinking approach • The essentials for a positive relationship between hiring managers and agencies • The right attitude and body language to adopt with your client, and the non-negotiable terms for success

In this episode, our Chief Executive Neil Carberry interviews Barry Matthews, CEO, Open Assembly. They discuss Open Assembly’s talent strategies and sourcing services, and how best to use digital platforms tools to work effectively in a new global market driven by talent demands. Tune in to hear about: • The support available to freelancers to assist with finding employment using digital platforms • How your business will benefit from the adoption of open talent • The best ways to market yourself as freelancer and stand out from the crowd