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In today’s leadership spark, I chat with bestselling author and Stanford Graduate School of Business professor, Chip Heath, about the challenges and nuances of communicating with numbers and data. Chip underscores the difficulty people often face with fractions and percentages, as seen with A&W's marketing misstep against McDonald's.  Chip also mentions the "curse of knowledge", where expertise can cloud one's understanding of a novice's perspective. Throughout our conversation, we delved into the significance of making data relatable and meaningful. By converting abstract numbers into tangible concepts, like likening the number of preventable sepsis deaths to annual cancer diagnoses, data becomes not only more understandable but also emotionally resonant, effectively engaging and motivating audiences Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/

In today’s leadership spark, I speak with Chip Heath, Professor at Stanford University and New York Times Best Selling Author. Chip discusses his motivations behind his latest book, "Making Numbers Count: The Art and Science of Communicating Numbers."  He emphasizes the challenge most people face in understanding and communicating numbers effectively, as our brains naturally struggle with large numbers. By comparing unfamiliar figures to relatable concepts, people can better grasp and remember data. This skill of translating numbers into digestible information is crucial for both personal and professional decision-making and change initiatives. Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email:⁠

In today's episode, Nick Goldberg, Founder and CEO of Ezra, shares unconventional leadership wisdom for uncertain times. We discuss the critical skill of resilience, regulating emotions, and practicing self-awareness. Goldberg provides insights on adapting to constant change, learning from failures, and prioritizing a thriving culture. Tune in to this episode to unlock the unconventional leadership insights that will empower you to lead effectively in uncertain times. __________________ This episode of Great Leadership is sponsored by EZRAx, the digital-age executive coaching platform. As an HR leader, elevate your executives with EZRA’s science-backed coaching, provided by experienced and accredited coaches. Enhance your leadership with real-time, impactful support from EZRAx, available anytime, anywhere. Discover the potential at helloezra.com. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://great

In today's episode, I speak with Lara Abrash, Chair of the Board at Deloitte US. Lara, who's at the helm of this powerhouse, doesn't just focus on the nuts and bolts of the business; she's deeply involved in shaping its culture, innovation, and growth. She opens up about the unexpected strength she finds in vulnerability, suggesting that it's not just a personal trait but a game-changer in the world of leadership. For Lara, the trifecta of effective leadership boils down to vulnerability, empathy, and compassion. These aren't just buzzwords for her; they're values she lives by. As we chat further, Lara gives us a peek into the trends that have her excited and the shifts she's noticing in the business landscape. The conversation takes a personal turn as she reflects on the rollercoaster that was the COVID-19 pandemic, sharing the lessons it taught her and how it reshaped her perspective as a leader. And if there's one topic that truly ignites Lara's passion, it's diversity and inclusion. For her, it's more tha

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, and I delve into topics ranging from personal and professional mistakes to the importance of gaining global perspectives. Recounting past errors like sending confidential emails to the wrong person and IT mishaps, Glenn emphasizes transparency, urging individuals to accept and rectify mistakes rather than hide them. Glenn advocates for understanding global cultures, especially in leadership positions, and stresses that ensuring a broad perspective is crucial. Moreover, Glenn believes in the blend of hard work and luck for success and stresses being ready for opportunities. On personal fears, Glenn's major concerns center on health and family well-being. As our conversation concludes, we reflect on the need to maintain perspective, considering the challenges faced by previous generations. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, reflects on the inevitability of facing challenges in life and the importance of maintaining discipline and hard work to overcome them. Drawing from personal experiences, including his early years at university, he emphasizes the value of time management, particularly reducing unnecessary social media use.  Despite not considering himself as the smartest, he credits his success to his endurance and disciplined work ethic, which have been his pillars of strength throughout his career. Glenn illustrates his daily routine, highlighting a strict regimen that includes early morning workouts and a balanced time allocation for work and family. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  __________________ Start your day with the world’s top leaders by joining th

In today’s leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy.  Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vul

In today's episode, we speak with David Gelles, a business journalist and author of the new book "The Man Who Broke Capitalism." Gelles examines how former GE CEO Jack Welch fundamentally altered capitalism with his ruthless focus on short-term profits over people. We discuss the lasting influence Welch had on business education and management philosophies. Gelles shares examples of alternative leadership models that balance profit and purpose, caring for employees and communities. He advises listeners to question assumptions and lead with more empathy. Though brilliantly effective, Welch's "shareholders over stakeholders" approach set a destructive precedent that still permeates business. Gelles hopes to inspire more conscious capitalism that serves society. This thought-provoking episode examines the complicated legacy of Jack Welch and the profit-first approach that has permeated leadership. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on

Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture. We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, t

In today’s leadership spark, Professor Sydney Finkelstein of Tuck School at Dartmouth, delves deep into the intricacies of modern leadership. Sydney highlights the need for innovation in talent management, pointing out HR's slower evolution compared to other business functions. He describes 'Super Bosses' as leaders who actively engage with their teams, foster both collaboration and competition, and recognize the value of employee growth beyond just retention.  The conversation pivots to actionable advice, suggesting questions potential hires might ask to identify super bosses, such as inquiring about their vision, delegation habits, and relationships with former employees. Finkelstein also discusses millennials' unique workplace needs, suggesting that the super boss approach can enhance engagement by making work more meaningful for all. The goal is a workplace where employees are more fulfilled and leaders inspire greater achievements. Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book,

In today’s leadership spark, I chat with Professor Sydney Finkelstein of Tuck School at Dartmouth. We discuss the "super bosses," leaders who deeply mentor their team and value direct communication. These leaders might be tough, but they genuinely care about the professional growth of their team. Moreover, the concept of being a super boss isn't confined to large corporations but can be seen in small startups, freelancers, and even in educational settings. Sydney notes that anyone can be a super boss. Blending good management with real care for the team's growth are key. These leadership qualities are teachable and aren't tied to age or rank. Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠⁠https://greatleadership.substack.com/

In today’s leadership spark, I chat with Professor Sydney Finkelstein of Tuck School at Dartmouth, and he delves into the characteristics and types of "super bosses" that he studied for his book. Sydney identifies 18 notable super bosses, and‌ not all super bosses are easy to work with. Some can be quite challenging. Finkelstein categorizes the super bosses into three types: "glorious bastards" driven by winning, "nurturers" focused on mentoring, and "iconoclasts" who are inherently creative. While different in their motivations, they all have the same endgame: nurturing others to greatness. Sydney clarifies that not every successful executive is a super boss; his research focused on those who not only achieved success but also elevated those around them. Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠. __________________ Start your day with the world’s top leaders by joining

In today's episode, I spoke with Charles Conn, CEO of Monograph Capital and board chair of Patagonia, about his new book "The Imperfectionist: Strategic Mindsets for Uncertain Times." Conn discusses how the traditional approaches to long-term corporate strategy no longer work in today's rapidly changing world. He advocates for more dynamic, experimental problem-solving focused on learning and reversibility. Charles outlines 6 key mindsets leaders need to embrace: curiosity, dragonfly perspective, seeking current behaviors vs just data, collective wisdom, imperfectionism, and “show and tell” storytelling. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In today’s leadership spark, Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker, talks about leadership principles from his book. We delve into the importance of acting authentically and the struggle leaders often face in balancing their work and personal personas. We also explore the integration of emotions, logic, and intuition in decision-making and the need for emotional connection alongside rationality.  Moreover, we also tackle the principle of leading from any position, highlighting the shift from traditional hierarchical leadership models to more adaptable and inclusive approaches. Navi explains the concept of flexible fortitude, knowing when to persist and when to adapt, and the value of enlightened self-interest. These principles collectively shape the evolving role of effective leadership. Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠. __________________

In today’s leadership spark, Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker, delves into the concept of flexible leadership and its relevance in today's dynamic world. Navi discusses the principles of innovation and how they can be applied to leadership.  He emphasizes the importance of thinking and acting flexibly, particularly in the face of challenges. The conversation also covers the significance of simplicity in product design, the need to include marginalized communities in business strategies, and the role of intuition in decision-making. Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠⁠https://greatleadership.substack.com/

In today’s leadership spark, I chat with Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker. We talk about the value of innovation, and being resourceful and creative in business. He points out that young folks are keen to work for companies that care about the planet and society. Navi also introduces the idea of "Jugaad Innovation", which is all about making the most of what you have. But he says there's a balance: challenge your team, but don't overload them. Navi also explains how balanced constraints can drive innovation. Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠https://greatleadership.substack.com/  

Today’s episode is with Thibaut Meurisse. Known for his best-selling book "Master Your Emotions: A Practical Guide to Overcome Negativity and Better Manage Your Feelings," Meurisse has made a significant impact on many lives. With nearly 10,000 reviews on Amazon, his book has resonated with a vast audience, demonstrating the universal need for emotional intelligence and management. In our discussion, we discuss the realm of emotions and their impact on our daily lives. We explore Thibaut's journey as a writer and entrepreneur, his struggles with managing emotions, and his strategies for maintaining positivity and optimism. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠https://greatleadership.substack.com/

In today’s leadership spark, John Bacon, bestselling author of "Let Them Lead," discusses leadership principles and insights from John's book "Let Them Lead." Recounting his experience as a coach for the River Rats, John emphasizes the importance of finding the right roles for team members based on their behaviors and strengths. He highlights how crucial setting meaningful goals collaboratively with the team is, allowing them to take ownership.  John also emphasizes the importance of genuine human connection as a leader, stating that caring about team members is the key, rather than using fear or faking connection. He shares examples from his coaching experience and stresses that leaders should care enough to guide their team members toward achieving their goals while maintaining high standards. John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now. __________________ Start your day with the

In this leadership spark, John Bacon, bestselling author of "Let Them Lead," shares his coaching experience with the struggling high school hockey team called the River Rats. He talks about the team's challenges like low morale and commitment issues due to constant losses and lack of training. John stresses the importance of maintaining high standards and the tough love approach to leadership, encouraging positive attitudes and strong work ethics among the players. While acknowledging the diversity in individual performance levels, John believes that uniform behavioral expectations must be upheld for everyone. He also highlights building trust and fostering leadership within the team. He mentions how individuals can shine in different roles. The interview wraps up by noting that like coaches, leaders should be open, growing, and guiding their teams toward success. John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here an

In today’s leadership spark, I chat with John Bacon, bestselling author of "Let Them Lead". John shares his experience coaching America's worst high school hockey team, the River Rats and how he turned around the team's fortunes through a tough love approach, emphasizing a strong mission and raising the bar for performance.  John reflects on the significance of making the mission challenging to make it special, drawing comparisons to the Navy SEALs and Peace Corps, where challenging missions attract the right people. The conversation touches on the importance of not compromising the mission by lowering expectations and the surprising positive results he achieved with the team's transformation. John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now.⁠ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your em