Synopsis
A weekly podcast discussing the Myths, Truths, and Guiding Principles of Nightclub Security
Episodes
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Episode 63 - Getting a Promotion
13/09/2017 Duration: 34minYou can become a professional in the field of Bar and Nightclub security. But do you have the right skillset and approach to advance your career once you get there?
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Taking Your Job Seriously
23/08/2017 Duration: 29minDo you show up early or do you just show up? Are you ready to produce upon arrival or do you need some time to warm up? In this week's episode, we talk about the small tweaks everyone can make to step up their work game.
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Episode 61 - Back To School!
16/08/2017 Duration: 35minAfter a slow summer, it takes some planning and preparation in order to be ready for the hordes of returning College Students. Listen in to this week's episode for tips on how to make your first College Weekend a success!
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Episode 60 - Nightclub Security Uniforms
09/08/2017 Duration: 28minShould it be button up shirts? Or Armani suits? Maybe body armor with the word "SECURITY" on it? Your staff uniform says a lot to your Patrons about your establishment.
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Episode 59 - Pre-Attack indicators
03/08/2017 Duration: 30minWhat are the physical precursors to violent attacks? And are there ways to spot them before an attack occurs?
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Episode 58 - Can't We All Just Get Along?
26/07/2017 Duration: 36minThere will always be people at work that you don’t like or can’t stand to be around. So how does one handle this type of situation? Tune-in to this week's episode to find out! Please take our Audience Survey! It helps us learn more about you. Thanks!
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Episode 57 - Nightclub Management and Staff Meetings
19/07/2017 Duration: 30minWith a proper agenda and direction, Management and Staff meetings are useful tools to inspire employees and address issues. Please take our Audience Survey! It helps us learn more about you. Thanks!
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Episode 56 - Employee Handbooks
11/07/2017 Duration: 30minDelineating protocols, policies, and procedures can help inform your employees and protect you from lawsuits. Please take our Audience Survey! It helps us learn more about you. Thanks!
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Episode 55 - Deflecting Blame
28/06/2017 Duration: 25minRemoving yourself as an object of focus can resolve disputes, bring arguments to a conclusion, and prevent circular conversations. Please take our Audience Survey! It helps us learn more about you. Thanks.
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Episode 54 - Spotting Intoxicated Patrons
22/06/2017 Duration: 32minHow does one gauge intoxication levels? Is it possible to do with any accuracy? And how does a Staffer make the decision as to when a Patron should leave? Tune-in to this week's episode of Tao of The Velvet Rope to find out! "Please take our Audience Survey! It helps us learn more about you. Thanks!"
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Episode 53 - Bouncer: What's In A Name?
14/06/2017 Duration: 26minBouncer. Security. Security Staffer. Guest Services Host. Does the title make a difference in how an employee does their job? Or is it the attitude and approach that defines one's title? Tune into this week's episode of Tao of The Velvet Rope to find out. Please take our Audience Survey! It helps us learn more about you. Thanks!
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Episode 52 - 18 and Over Nights (aka Liability Waiting To Happen)
07/06/2017 Duration: 28minHosting '18 and Over' or 'All Ages' nights can expose you, your staff, and your establishment to a plethora of liability issues. Listen to this week's episode and find out how to minimize the problems you could encounter. Please take our Audience Survey! It helps us learn more about you. Thanks!
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Episode 51 - Consequences: When Keeping It Real Goes Wrong
25/05/2017 Duration: 37minHas your Security Staff ever rushed into a situation prematurely or sat back and let it "play out"? Either way, your team's action or inaction could have serious consequences. **Please take our Audience Survey! It helps us learn more about you. Thanks!**
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EPISODE 50 - Industry interview: Zachary Rugen
18/05/2017 Duration: 34minWe step out of our regular format to interview Zachary Rugen, the owner of Nightclub Security Services. Zach shares his thoughts on Security, Hospitality, and why they go hand in hand.
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Episode 49 - Bar and Nightclub Employee Safety
10/05/2017 Duration: 26minIn this week's episode, we break down the equipment and protocols you should have in place to ensure the safety of your Staff and Patrons. Please take a brief moment to fill out our Audience Survey as well!
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Episode 48 - Opening Checklists and Equipment
03/05/2017 Duration: 26minThis week we answer a couple of questions and review some material from the past. Please help us out by taking our quick Listener Survey. What you want matters to us!
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Episode 47 - Security and Hospitality: Not Mutually Exclusive
26/04/2017 Duration: 23minJust because you are keeping people safe and secure doesn't mean you can't smile while you're doing it. A look at how Security and Hospitality go hand in hand, along with a humorous look at what Bouncers "actually" do.
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Episode 46 - Just Walk Away...
19/04/2017 Duration: 29minIf you work in customer service, you're going to deal with abuse. If you work in customer service, in an environment full of intoxicated individuals; abuse can be a fact of life. How do you as a Security Staffer deal with it? Tune it to this week's episode and find out! Here is the link to the Bad Bouncer Behavior we refer to in this episode: http://www.standard.co.uk/news/crime/sickening-moment-bouncer-punches-woman-in-the-face-outside-liverpool-bar-a3517361.html THIS WEEKEND'S SEMINAR IS ALMOST SOLD OUT! Hospitality & VIP Training for Nightclub & Bar Security April 23, 2:00 pm - 6:00 pm Hilton Garden Inn, Columbia, MO $60 per person https://www.facebook.com/events/1233781093374536/
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Episode 45 - Conducting Nightclub Interviews - Additional Thoughts
12/04/2017 Duration: 28minWe take a more detailed look at the interview process and examine which questions to ask in order to get the answers you need. This is a follow-up to our 'Hiring For Nightclubs' Series. New landing page: http://totvr.libsyn.com/ Seminar Information: Hospitality & VIP Training for Nightclub & Bar Security April 23rd, 2:00 p.m. - 6:00 p.m. Hilton Garden Inn, Columbia MO Costs: $60/per person To register contact Zachary Rugen at ZLRugen@gmail.com. Cash, Certified Check, or PayPal accepted! **Group discounts offered for groups of 4 or more** www.facebook.com/events/1233781093374536/
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Episode 44 - Scenario Training
05/04/2017 Duration: 29minIN THIS EPISODE: How to use Scenarios to improve your skill set and response time UPCOMING SEMINAR: Hospitality & VIP Training for Nightclub & Bar Security April 23rd, 2:00 p.m. - 6:00 p.m. Hilton Garden Inn, Columbia MO Costs: $60/per person, to register contact Zachary Rugen at ZLRugen@gmail.com. Cash, Certified Check, or PayPal accepted! **Group discounts offered for groups of 4 or more** https://www.facebook.com/events/1233781093374536/