Synopsis
The Secrets of the Top 100 Agents podcast is your weekly discussion with the very best agents in Australia about what sets them apart from the rest, and how you can learn from them. Join Tim Neary as he chats to the industrys top performers.
Episodes
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THE WIRE: Living your legacy
08/02/2023 Duration: 39minWhen faced with a life-changing diagnosis, Jessica Giampetrone believed that she only had two options: to let it overtake her or for her to overcome it. A year later, not only did she triumph over adversity — she is now set to live her legacy. The director of the newly launched Coronis Templestowe sits down with Grace Ormsby and Sadhana Smiles to share how a breast cancer diagnosis in February 2022 became the fire that ignited her drive to find her higher purpose in life and led her to embark on a 12-month journey to become a business owner. Now at the door of a new chapter in her life, one that is filled with hope and limitless possibilities, Jessica underlines the importance of taking the risks that are necessary for growth, shares why she believes challenges can be turned into opportunities before sharing the major lessons she gleaned from her extraordinary journey. In this episode, you will hear: The importance of having a solid business plan Why ‘empathy’ should not be left outside the office do
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Proptech Pulse: Why market data is paramount
07/02/2023 Duration: 16minProptech Pulse returns for 2023 with Seth Watts, the co-founder of CampaignAgent. The leader in Pay Now, Pay Later technology sits down with host Grace Ormsby to discuss his business’s humble beginnings and its amplified role in a changing market. Seth shares how CampaignAgent manages the role it plays as an in-between for both consumers and agents and explains why it is important to help customers understand the market. In this episode, you will also hear: Why this market isn’t like 2019 What CampaignAgent is focused on in 2023 What’s next for the Buy-Now-Pay-Later space Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, em
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Going ‘above and beyond’ in PM this 2023
02/02/2023 Duration: 28minWith 2023 shaping up to be a “challenging” year, Maria Milillo contends there is no better time than now to rethink the property management space by embracing changes that will benefit not just businesses, but the industry as a whole. The head of property management at Raine & Horne talks about the different bugbears that property managers are facing in the current market, including a rental crisis, increased pressure from tenants, as well as feeling undervalued in their work, before explaining why businesses need to tackle these issues head-on. She also talks about why property management can be “a rewarding” career choice for agents and how “going above and beyond” for prospective tenants can open up opportunities. In this episode, you will hear about: The culture-cultivating strategies to recruit and retain property managers How businesses can be cyber safe in the face of rising threats of data breaches Why business leaders must prioritise the mental health of their property managers Make sure you
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Election promises and rental crises: What 2023 has in store
19/01/2023 Duration: 14minWith January half gone, join host Grace Ormsby and fellow REB journalist Kyle Robbins for this editorial catch-up edition of the Secrets of the Top 100 Agents show, where the pair sit down to discuss the whirlwind beginning to the year in property and how it may shape the coming months. Reflecting on the stories that characterised 2022’s conclusion, the pair then look ahead to the year and predict the biggest stories that could dominate the remainder of 2023. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.
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Culture as a pillar for business success
12/01/2023 Duration: 19minLooking to take your business to the next level in 2023? Consider taking a leaf from Su Reynolds’ playbook — which puts culture at the heart of its success. The director, sales and chief cultural officer of First National Byron Bay recalls how the onset of the pandemic became an opportunity for their business to not only strengthen their workplace culture but also boost their ties with their clients and community. Su, who ranked 16 in REB’s Top 50 Women in Real Estate 2022, further explained how fostering positivity and keeping communication lines can improve employee morale, encourage equitable workplaces, and ultimately drive strong financial results for the business. She also talks about the changes that the Byron Bay market has seen over the last few years before touching on the business’ next steps in the coming 12 months. In this episode, you will hear about: The importance of leaders being proactive in sustaining a healthy business culture How to adapt to rapid shifts in market trends Why it’s impor
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Looking back at 2022, looking ahead to 2023
04/01/2023 Duration: 33minIt’s been a bumper 2022 for the industry, and Hayden Groves is here to help us wrap up this “extraordinary year”. The president of the Real Estate Institute of Australia (REIA) and director of dethridgeGROVES talks about the factors, events, and trends that changed the real estate game in the past 12 months. While Hayden acknowledges that the market is entering a transitional period, he also raised that progress has been made on several fronts and explains why 2023 presents a good opportunity for the industry to drive change for the better. In this episode, you will hear: The regulatory changes and rollouts across the country that affected the real estate market Why the property market will remain strong in 2023 How agents can better adapt to the changing market conditions Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and follo
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Recapping REB’s top 10 stories in 2022
28/12/2022 Duration: 29minIn this year-end episode of the Secrets of the Top 100 Agents, host Grace Ormsby is joined by fellow real estate journalist at Momentum Media, Kyle Robbins, to discuss the biggest real estate industry stories that captured our audience’s attention in 2022. As we count down to 2023, the duo unpacks the year that was riddled with spotlight-grabbing headlines, including The real story of The Block 2022, controversial court cases such as Warning issued as legal disputes over commission crank up and Property manager faces court over alleged referral fee scheme, as well as RBA’s much-awaited May cash rate decision. In this episode, you will also hear: What trends emerged and dominated the industry in 2022? The top predictions for the real estate market 2023 How succession planning is becoming a norm among businesses To read the other top stories discussed in this podcast, see the links below. Also, don’t forget to share your favourite story/podcast in the comments! Philip Webb Real Estate joins forces w
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The changing face of foreign interference, with Senator James Paterson
22/12/2022 Duration: 35minIn this special episode of Secrets of the Top 100 Agents, shadow minister for cyber security and shadow minister for countering foreign interference, Senator James Paterson joins Phil Tarrant (director - Momentum Media) and MAJGEN (retired) Dr Marcus Thompson to discuss the regulatory impediments preventing Australia from becoming a leader in cyber security. The group begins the podcast discussing the cyber security threats facing Australia and the role of the Australian Security Intelligence Organisation (ASIO). Senator Paterson then details how foreign interference and espionage have overtaken terrorism as the primary security concern for Australia. The team wraps up the podcast in outlining the importance of attracting the right talent with the right skills to power Australian cyber security businesses. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network)
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How to be a winning agent in 2023
21/12/2022 Duration: 43minWhat words can describe 2022? No matter how the last 12 months unfolded, Andy Reid advised agents not to leave the lessons learned on the table when the new year comes around. The director of Apollo Auctions Victoria recaps the year that was “interesting” and “hectic”, discusses why his biggest achievement was to “take himself more seriously”, and explains why agents should view their mistakes as excellent learning opportunities. Looking ahead into 2023, Andy also explains why the industry must not just go back to basics but rather apply the fundamentals to better work within the new market dynamics before unpacking the importance of agents not fanning the flames of fear brought on by doom and gloom headlines and instead focusing on helping clients find “the light at the end of the tunnel”. In this episode, you will hear about: Why summer will be the “new spring selling season” How agents can leverage the holiday season to get ahead of the game The importance of giving back to the community Make sure y
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Real Estate Exposed – The week ending 18 December
16/12/2022 Duration: 40minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. It’s been a huge 12 months for the real estate sector. With Christmas just over a week away, Tom and Phil begin the wind-down into the summer period and deliver some festive cheer. Thank you to all our listeners who have tuned in for a year of lively debate and speculation. Tom and Phil will be back bigger and better in 2023! Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.
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Professionalism is still the name of the real estate game
15/12/2022 Duration: 38minHas the real estate industry really changed over the last 50 years? At the heart of it, Charles Tarbey says that professionalism is still the name of the game. In this episode, the chairman of Century 21 Australia shares how a chance invitation brought him to the doorsteps of a real estate career and explains his working ethos that “money will find you” by building the right skills, knowledge and relationships to provide the best service to clients. While he acknowledged that the real estate industry and its inner workings have changed over the years, Charles talks about how the essence of good old-fashioned methods can be transferred and improved by technology before sharing the invaluable lessons he learned as an agent, as a business owner and as a leader. In this episode, you will hear about: How “systems run the business and people run the systems” The aspects of growth that businesses should focus on Why perspective is important when operating in the real estate industry Make sure you never miss an
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REB Business Empowerment Showcase: Solving real estate’s recruitment pain points
13/12/2022 Duration: 17minWhat does the future of real estate recruitment look like? According to Kylie Walsh and Anna Egri, addressing the pain points involved in the process is key to ushering in a new era in the hiring space. In this episode of the REB Business Empowerment Showcase, host Grace Ormsby is joined by Kylie Walsh and Anna Egri, the originators of the brand-new tech platform Recruit RE.| With over 35 years of experience between them, Kylie and Anna unpack the different bugbears that they have encountered in the real estate industry recruitment space, which are not only hurting businesses but also poses risks for clients. By providing a purpose-built platform, the duo are looking to create a “home” for both employers and employees during the recruitment process. Tune in to find out: Why it’s important to “pitch for people like you pitch for property” The benefits of a personalised and tailored approach to recruitment How businesses can win the talent war To learn more about Recruit RE, check out their website here.
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Real Estate Exposed – The week ending 11 December
09/12/2022 Duration: 31minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. As Christmas draws ever closer, Tom and Phil sit down to consider “the year that was”, before turning their attention to what’s still to come in 2023. Classifying the current real estate market as “strong” even with the recent softening seen Australia-wide, the pair consider the ramifications of a changing marketplace on the profession and allied industries. The pair also unpack the very real risks associated with cyber security — or a lack thereof. Tom then finishes off the episode by offering up his own predictions for the new year and what the real estate profession can and should expect from 2023.
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Keeping up the good fight
08/12/2022 Duration: 21minRapidly shifting market conditions in 2022 may have caught some agents off guard, but this is not Edward Lim’s first rodeo in rough waters. In this episode, the sales consultant for LJ Hooker Victoria Park and REB’s #5 Dealmaker for 2022 shares how he built his network from the ground up after making a life-changing career switch from being an engineer to a real estate professional and talks about how he managed to not only survive but thrive in softer market conditions. He explains why a “go big or go home” mentality is key to perfecting one’s craft and unpacks how perseverance — along with a “don’t give up” attitude — can set up agents for success. In this episode, you will hear about: The three transaction areas agents must focus on. What preparations must be done to ensure strong service delivery. Why it’s important to have a good system in place. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a rev
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THE WIRE: Wrapping up 2022 and warming up for 2023
07/12/2022 Duration: 22minGrace Ormsby and Sadhana Smiles are back to wrap up 2022 and discuss why 2023 will be the “year of change”. In this special year-end episode, the editor of REB and the chief executive of Real Estate Industry Partners (REIP) sit down to reflect on how the real estate industry’s landscape shifted in the last two years and why it’s time for business leaders to collaborate in order to bring the changes that will transform the space for the better. They also take a short trip down memory lane before giving their take on what 2023 will bring for the industry. In this episode, you will hear: The importance of backing yourself What steps business leaders can take to “reset” for the coming year How business leaders can shape the future of work Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook,
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Real Estate Exposed – The week ending 4 December
02/12/2022 Duration: 29minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. In the week the Socceroos break records, Tom and Phil sit down to discuss Australia’s property market recent history before offering their predictions and insights into where the market is headed. The pair discuss the four scenarios recently outlined for the future of Australia’s property market and analyse the merit of each one before moving on to forecasts about the short and medium-term cash rate decisions by the RBA. Tom also shares his deadline for downturn property purchase. In this episode, you will also hear: Has consumer sentiment changed? When will interest rate impacts reveal themselves? Are brokers more important now than ever? Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social
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Unpacking the rental crisis
24/11/2022 Duration: 18minToday, Dr Nicola Powell, Domain’s chief of research and economics, sits down with host Grace Ormsby to analyse Australia’s rental crisis and discuss the latest findings of the network’s October Rental Vacancy Rate report. Nicola outlines the unprecedented spread of Australia’s rental crisis before exploring the conditions that drove the market to its current position, how long the crisis will last, how it’s altered tenant decision making, and what factors can assist in dragging Australia out of crisis. In this episode, you will also hear: Whether the federal budget is a housing silver bullet Property profile investors should seek Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you hav
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Proptech Pulse: How’s your appetite for AI adoption?
22/11/2022 Duration: 22minMatt McGown, the regional product and marketing officer for Reapit Australia and New Zealand, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. With artificial intelligence (AI) inevitably set to change the real estate industry landscape, Matt calls for a reframing of how the sector views the tech’s integration into business operations and explains why AI adoption should be perceived as a liberation from tasks weighing down agents rather than a takeover of the machines. The duo also discuss how the uptake in AI has increased in recent times and unpack why improving business capabilities with the right tech can help put a business ahead of the industry pack. In this episode, you will hear: What questions firms should be asking about AI adoption How to successfully integrate technology into your business processes to secure “wins” Why an AI strategy should be on every business’ to-do list To learn more about Reapit and its different offerings, make sure to check the
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Real Estate Exposed – The week concluding 20 November
18/11/2022 Duration: 46minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. To determine whether the market has reached the floor on property price declines, Tom and Phil take stock of housing data spanning back 35 years. While the duo surmised that correction phases unfold throughout an average period in the past, they also underline that Australia is composed of markets within markets that are at different points of the downturn stage — meaning a one-size-fits-all strategy for buying and selling is not feasible. With that, the duo provides strategies on how investors can navigate the current market and why the best strategy is remaining invested despite the cooler conditions. They also touch on how regulatory interventions, including state-based stamp duty and land tax reforms and home-buying schemes, are shaping market trends.
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Focusing on what you can control
18/11/2022 Duration: 32minWhile Adrian Knowles acknowledges that the days of record-breaking sales and short selling times are gone, he believes there are focus points that businesses must zero in on to avoid going under in the tough market waters. Now, more than one year after stepping into a leadership role, the chief executive of Harcourts Group Australia sits down with Grace Ormsby to talk about how joining the brand’s executive slate has been a “full-blown” learning experience and shares how the brand’s best-kept secret is its community. And although there is no surefire way to predict where the market will go, Adrian emphasises that businesses must not just key in market conditions — but be one step ahead of any downturn by having a sense of agency of the factors it can control and optimising its current capacities. In this episode, you will hear: What three factors businesses can control to drive growth in a tough market The importance of a people-centric approach to both internal and external business relationships How te