Synopsis
The Secrets of the Top 100 Agents podcast is your weekly discussion with the very best agents in Australia about what sets them apart from the rest, and how you can learn from them. Join Tim Neary as he chats to the industrys top performers.
Episodes
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Focusing on what you can control
18/11/2022 Duration: 32minWhile Adrian Knowles acknowledges that the days of record-breaking sales and short selling times are gone, he believes there are focus points that businesses must zero in on to avoid going under in the tough market waters. Now, more than one year after stepping into a leadership role, the chief executive of Harcourts Group Australia sits down with Grace Ormsby to talk about how joining the brand’s executive slate has been a “full-blown” learning experience and shares how the brand’s best-kept secret is its community. And although there is no surefire way to predict where the market will go, Adrian emphasises that businesses must not just key in market conditions — but be one step ahead of any downturn by having a sense of agency of the factors it can control and optimising its current capacities. In this episode, you will hear: What three factors businesses can control to drive growth in a tough market The importance of a people-centric approach to both internal and external business relationships How te
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Real Estate Exposed – The week ending 13 November
11/11/2022 Duration: 54minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Off the back of being unofficially crowned Australia’s most famous agent after his antics on The Block, Tom and Phil react to the week since the hit show’s finale aired. The pair discuss the fundamental differences between mortgage brokers and real estate agents, touching on what the former can learn from the latter, especially in current market conditions. Tom offers a masterclass on what agents and auctioneers should be doing pre-auction and what such strategies achieve come Saturday. In this episode, you will also hear: Is Tom redefining the auctioneer role? Why testing is everything Are big tech mass sackings a canary in the coal mine for real estate? Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Bus
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Behind the scenes of The Block
10/11/2022 Duration: 35minAgents Natalie Fagan and Ashlee McKee share their experience working with The Block 2022 contestants Tom and Sarah-Jane of House #1. In conversation with Grace Ormsby, the duo, who hail from Belle Property Daylesford, give a rundown of the move to regional Victoria for this year’s series and discuss just how close to real life working on a reality series is (and isn’t). Lending their thoughts on the continuing trend towards regional living, they dish the dirt on the types of buyers who are considering making House #1 their own and emphasise the importance of a strong agent-vendor relationship — no matter the sales scenario. *Editor’s note: This episode was recorded prior to the airing of the 2022 season finale. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. I
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Proptech Pulse: How feedback fuels innovation
08/11/2022 Duration: 15minFelicity Leggett, the national sales manager at MONEYME ListReady, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. Fresh off Melbourne’s leg of REB REInnovate 2022, Felicity details how feedback became the driving force behind the digital lender’s move to expand its product offerings to allow direct access for consumers. And while the firm has already made significant strides to empower sellers, Felicity explains that continuous innovation is the key to staying ahead of the curve. In this episode, you will hear: Why it’s important to address the financial gaps in the sales transactions The business strategies can help create organic cycles to build an ecosystem that fosters growth How the client experience should be at the forefront of product development To learn more about the MONEYME ListReady, make sure to check them out at moneyme.com.au. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your
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Real Estate Exposed – The real story of The Block 2022
07/11/2022 Duration: 31minOn this special edition of Real Estate Exposed, Tom Panos and Phil Tarrant take a look at what really happened in the season finale of the hit show. Tom explains how, despite being drawn the perceived short straw as the first auction for The Block 2022, he managed to achieve a show record sale of just over $5.6 million for western Sydney friends Omar and Oz, who netted approximately $1.6 million for their 12-week effort. Sharing what it was really like in the room as the bidding war raged on, Tom shares the strategies and tactics employed on the day to garner the result, including what all agents and auctioneers should do pre-auction. In this episode, you will also hear: Why timing is everything Was Tom happy with how his auction was edited? How to handle any cards you’re dealt Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real E
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Real Estate Exposed – The week concluding 6 November
04/11/2022 Duration: 35minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With central banks around the world — led by the Federal Reserve — bringing on more firepower against surging inflation, will the Reserve Bank of Australia follow suit as the year ends? Tom and Phil unpack the November policy meeting by the central bank and dissect how it has affected market sentiment in the midst of the spring selling season. They also explain why investors must not be scared of the RBA “slaying the dragon” that is the rising cost of living, but rather, be wary of the pessimistic narratives floating the market. And while the market blitz usually observed during October was nowhere to be seen, the duo enumerate the different key drivers of growth that indicate an area is positioned for growth. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podca
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Be better, not bigger
03/11/2022 Duration: 32minWhile most businesses’ strategies are hinged on expansion, Thomas McGlynn says that shifting the focus towards being the best in your current target market can present more opportunities for growth. The chief executive of BresicWhitney sits down with Grace Ormsby to unravel the process the business underwent to build, refine, and ultimately improve how the Sydney-based agency operates through close collaboration and consultation with all involved stakeholders. He also explains how gunning for a wider market share typically falls to the pitfall of expanding without a solid framework before going into how businesses can identify and create opportunities in key market areas. In this episode, you will hear: How to cultivate a collaborative culture in your business The differences between a boss and a leader Why it’s important for real estate professionals to approach their practice with a service mentality Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this epi
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Real Estate Exposed – The week ending 30 October
28/10/2022 Duration: 31minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. In the week that the Labor government announced the first budget of their tenure, the pair touch briefly on the initiatives announced by federal Treasurer Jim Chalmers. Tom and Phil then look at the mortgage cliff that has been predicted, querying the likelihood that Australians could fall off. As well as discussing the need to reframe traditional real estate, the duo share some insights into what mortgage brokers can learn from real estate agents, reflect on buyers’ scripts, and chat through cyber security and data sovereignty.
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Breaking down the 2022–23 federal budget
27/10/2022 Duration: 20minOn this episode of the Secrets of the Top 100 Agents, host Grace Ormsby is joined by fellow real estate journalist at Momentum Media, Kyle Robbins, to discuss the Labor government’s first federal budget since regaining power. The pair touch on what was included in the budget, announced Tuesday, 25 October, and how it will play out in the industry across the next 12 to 18 months before moving to analyse whether or not the latest measures answer some of the troubling questions posed by the market currently. In this episode, you will also hear: What constitutes a well-located home The right call on rightsizing Other industry trends Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have
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THE WIRE: Staying true to your business vision
26/10/2022 Duration: 34minStepping out of one’s comfort zone is a risk that most people won’t take, but for Fiona Nichols, doing so led her to what she’s been looking for: her own vision of success. The director of the newly launched business, The Property Associates, sits down with Grace Ormsby and Sadhana Smiles to detail how she made the jump from being a top gun of a major real estate brand to the boss of her own independent agency. Fiona also shares some interesting (and hilarious) tales of the “culture shocks” she encountered when she relocated from Brisbane to the Gold Coast, unpacks the hardships she overcame when stepping into the role of a business owner, and underlines that establishing a successful business is no date with destiny — it takes hard work, dedication and the right growth strategy. In this episode, you will hear: The importance of setting business prices honestly and correctly Why a good business needs to have a solid foundation in order to build it out sustainably and organically What factors and offering
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‘Everyone wants to go to the next level’
20/10/2022 Duration: 27minFor his podcast debut, Luke Evans, The Agency general manager of sales, NSW and ACT, joins host Grace Ormsby. Recounting the last two years in the industry, he analyses the imprint the COVID-19 pandemic has left on the real estate industry and its practitioners. The pair touch on how agents can navigate a rising rate cycle, particularly those who are experiencing one for the first time. Luke also shares his beliefs on the generational difference between younger agents and their more experienced counterparts before outlining his advice, insights, and forecasts for 2023. In this episode, you will also hear: The importance of improvement How necessity breeds adaption Why a Christmas “reset” is paramount for agents Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If
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THE WIRE: Turning mental health awareness into action
19/10/2022 Duration: 25minAlthough significant headway has been made in recognising the need to improve mental health in the property management sector, Hermione Hart called on the industry to roll its sleeves up to get the ball fully rolling. In line with the Mental Health Awareness Month, the director of Sidekick sits down with Grace Ormsby and Sadhana Smiles to discuss how conversations around burnout and work-related stress in the industry have changed in recent years and enumerate the common obstacles she encountered that hinder talks about mental wellness. And while Hermione acknowledges that hitting targets — be it sales, office expansion, profits or rent rolls — continues to be the bread and butter of any property management business, she explains how overlooking workplace mental wellbeing can hurt a business’ bottom line in more ways than one. In this episode, you will hear: Why happy property managers equate to happy clients How to help prevent your staff from going to “burnout town” What support systems and machination
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Proptech Pulse: Make prospecting more productive
17/10/2022 Duration: 27minAhead of REB REInnovate Melbourne, Ian Campbell, RiTA founder and chief executive, sits down with host Grace Ormsby. They touch on characteristics that formulate a successful modern agent, outline why real estate agents should not overlook prospecting, and elaborate on agents having a follow-up problem rather than a lead-generation problem. With RiTA a gold partner for REInnovate, the pair also touch on the proptech’s future goals and capacity for industry impact. On this episode, you will also hear: Converting conversations into opportunities Prospecting versus nurturing Whether trust is the most important commodity for agents As a gold partner for REInnovate Melbourne, the RiTA team will be in attendance on the day, with co-founder Sarah Bell delivering a session. To purchase tickets to REB REInnovate in Melbourne, click here. RiTA is also running an REB exclusive offer right now: one month of free prospecting for anyone who does sign up. Check it out here. Make sure you never miss an episode by subscr
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Real Estate Exposed – The week concluding 16 October
14/10/2022 Duration: 30minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Is it currently a buyer’s market or a seller’s market? Tom and Phil discuss how the Australian property market is currently “no one’s market” and unpack how factors such as inflation, the central bank’s rate rise cycle and price declines are affecting consumer sentiment and activity. But while the spring selling season activity is expected to be subdued due to the current environment, Tom and Phil argue that the housing market continues to be in a stable position due to strong economic conditions and stress that practising strategic patience is key to capitalising on buying or selling opportunities no matter what season it is. They also touch on the housing crisis that is becoming a major agenda for government officials while giving their two cents on how accommodation can become more accessible for those who need it the most.
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Change your mindset to change your results
13/10/2022 Duration: 32minRather than viewing the current market as a gap period of growth and profitability, Karuna Dimelow says it’s the perfect time for agents to reset and realign their mindset to deliver the best results. The chief operating officer of Coronis Group sits down with Grace Ormsby to give an insider’s look at how she “makes the rubber hit the ground” in her day-to-day routine. She also unpacks how the changing market sentiment, particularly among buyers and sellers, has been a game changer for how the industry operates at different levels. And while it feels easy to just bury one’s head in a slowing market, Karuna assures agents that there are still factors that can still be controlled, and she explains why it’s more important than ever to practise self-discipline hand in hand with an efficient structure that can make every hour of the day worth it. In this episode, you will hear: Why it’s important to make time for the work that matters How to build a well-oiled team in today’s tight labour market What goals sh
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THE WIRE: Tales from Queensland’s only female auctioneer
12/10/2022 Duration: 30minOn this episode of The WIRE podcast, co-hosts Grace Ormsby and Sadhana Smiles are joined by Tara Kelly, an auctioneer at Place Estate Agents in Queensland. Crucially, Ms Kelly is one of the few females to embark into the profession in the Sunshine State, and she recounts her pathway to this point and the mentors that shaped her. Ms Kelly discusses the daunting nature of entering the profession, why it was important for her to have her own style as her career progressed and why authenticity trumps all characteristics for an auctioneer. She also discusses differing auction practices and how she establishes and navigates vendor and agent relationships. In this episode, you will also hear: Video’s value to real estate Old school versus new school auctioneering methods Pathways needed to get more women into auctioneering Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Netw
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Proptech Pulse: Taking moments that matter to scale
11/10/2022 Duration: 19minPatrick Hill, the chief product officer at Propic, lifts the lid on futureproofing from both a sales and property management perspective. In conversation with REB’s Grace Ormsby, Patrick unpacks Propic’s baseline 300 million data point set — and highlights the multitude of ways machine learning and artificial intelligence (AI) are able to scale up the workflows and efficiencies of Australian real estate businesses, many of which are grappling with ever-increasing consumer demands. He also shares his insight into how agents and property managers can better have moments that matter. In this episode, you will hear: How AI and machine learning can drive extreme service levels What always-on technology can add to culture Why the growth paradigm needs to shift As proud principal partner of REInnovate Melbourne 2022, Propic knows the benefits powerful AI can provide real estate businesses — as it has done for plenty of other industries globally. Find out more information about its services here.
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Real Estate Exposed – The week ending 9 October
07/10/2022 Duration: 34minThe pair talk about how pleased they are that the Queensland decision to change land tax arrangements for investors from interstate was overturned, before turning their attention to The Block and how much this season’s properties might sell for, contemplating how these sales could reset prices in the region. Tom then highlights a few key signs that we’ve hit the bottom of the market, before providing his insight on the current caps to borrowing capacity for purchasers.
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The REB Dealmakers ranking under the microscope
06/10/2022 Duration: 19minAustralian real estate agents are no strangers to rising above anything thrown their way. With Realtair having sponsored REB’s Dealmakers rankings for 2022, Grace Ormsby is joined by Realtair co-founder/chief executive and Real Estate Institute of NSW president Peter Matthews to discuss this year’s results. The pair analyse the trends of this year’s rankings and outlined the market conditions that have characterised the results before touching on what makes a great modern-day dealmaker. In this episode, you will also hear: Managing community engagement through tech How to best capitalise on technology The latest happenings at Realtair Keep up to date with the latest from Realtair here. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions ab
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THE WIRE: Bringing data to life
06/10/2022 Duration: 51minThe chief economist of PRD Real Estate sits down with Grace Ormsby and Sadhana Smiles to give a behind-the-scenes look at where real estate data is taken from and how it is used. The researcher also breaks down a wide range of macroeconomic and microeconomic trends that have an impact on the Australian housing market for home owners. With a public asset management and governance PhD under her belt, Dr Diaswati shares the importance of gaining transferable skills and unpacks how she was able to smoothly transition from academia into real estate. In this episode, you will hear: Where does data get pulled from? How data can be used to develop a narrative Why the Reserve Bank of Australia only hiked rates by 25 basis points this month Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Fa