Synopsis
The Secrets of the Top 100 Agents podcast is your weekly discussion with the very best agents in Australia about what sets them apart from the rest, and how you can learn from them. Join Tim Neary as he chats to the industrys top performers.
Episodes
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Proptech Pulse: Having the 1% dealmaking edge
04/10/2022 Duration: 16minMindy Powell-Hodges, the chief operating officer of MyHomeVault, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. Mindy gives us a behind-the-scenes look at MyHomeVault’s development, enumerates the pain points its array of offerings look to address, and unpacks how the world-first platform provides added value and transparency to any real estate transactions. Acknowledging that market players — including agents, buyers/sellers, and landlords — already have a lot of things on their plates, Mindy underlines why it’s important to streamline involved processes, no matter how big or how small it is. In this episode, you will hear: Why it’s important to have control over the “bottom drawer” of real estate transactions How technology can help agents win business and close sales The importance of providing a seamless experience for all parties involved in processes involving a property To learn more about MyHomeVault and how you can have property information in the palm
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Real Estate Exposed – The week concluding 2 October
30/09/2022 Duration: 34minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With the recent Optus hack and buyers’ concerns about cyber threats, Tom and Phil talk about what buyers can do to protect themselves, diving into whether you should give your personal information when you go to an open house and what this data breach means for future customers. The duo then talk about buyers’ obsessions with property prices as if it were the stock market, reminding purchasers that there is no recommended retail price in real estate; if you are in it for the long haul, the purchase price becomes irrelevant.
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THE WIRE: Being your feminine self in real estate
29/09/2022 Duration: 44minIn this exciting episode, the principal at LJ Hooker Bondi Junction | Bondi Beach sits down with Grace Ormsby and Sadhana Smiles to talk about the benefits of being your girly, feminine, womanly self in a male-dominated industry. The mother of two, with a corporate background to boot, discusses how she leads a team and juggles being a mother. Highlighting the importance of self-confidence and surrounding oneself with encouraging individuals, she is a firm believer in the adage: “If you’re the smartest person in the room, you are in the wrong room. In this episode, you will hear: How to start being selfish and saying “yes” to yourself The significance of having a sponsor to maintain motivation Why community work is so important Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Face
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THE WIRE: Becoming a woman with a plan
22/09/2022 Duration: 36minNicola McDougall believes that every woman should take charge of their financial future, no matter what their age is. The director of Bricks & Mortar Media and chair of the Property Investment Professionals of Australia (PIPA) sits down with Grace Ormsby and Sadhana Smiles to recount how she has constantly evolved from her starting role as a writer to become a major force in the property industry. The co-author of The Female Investor: Creating Wealth, Security, and Freedom through Property also provides interesting insights about the financial odds stacked against women throughout different life stages and in different settings. She also shares her belief that “a man is not a plan” and shares why it’s time to reframe the conversation around female financial independence. In this episode, you will hear: Why it’s important for women to financially plan for their future How to provide gender-equal economic and financial opportunities in the workplace and in the business What are the ways women
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Has the auction party ended?
22/09/2022 Duration: 32minOn this episode of Secrets of the Top 100 Agents, host Grace Ormsby is joined by auctioneer Clarence White to discuss the changes in the realm that have occurred during the past eight months and how best practice today differs from best practice during Sydney’s peak auction cycle at the end of 2021. Mr White analyses the current market cycle and what it’s like on the ground during a slow start to spring selling season. He outlines how auctioneers assist buyers in overcoming their fear of the market and keeping them engaged in the sales process in a softening market, as well as the importance of competition. In this episode, you will also hear: High-performing auctioneer attributes The importance of separating emotion from strategic decisions Managing expectations and fears in any climate Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by lik
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The problem with Victoria’s underquoting taskforce
16/09/2022 Duration: 27minHost Grace Ormsby is joined this week by Quentin Kilian, chief executive officer of the Real Estate Institute of Victoria (REIV), to discuss the underquoting taskforce recently announced by his state’s government. Passionately questioning the “unjustified” need for such a pursuit, especially given the high cost it presents to taxpayers, Quentin criticises the Victorian government on several fronts, adding his analysis on the State Parliament’s ongoing obsession with underquoting. In this episode, you will also hear: Why underquoting is so difficult to define The months ahead for the REIV What’s missing from the current property market review Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any t
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Real Estate Exposed – The week ending 18 September
16/09/2022 Duration: 17minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Will there soon be a property bloodbath? The duo sit down to answer the question on the minds of many. Unpacking exactly what a bloodbath is, Tom and Phil query why we should be concerned, if at all. They next focus on restrictions on serviceability, the trending decline in client engagement, and what this all entails for all sides of the property sector.
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Real Estate Exposed – The week ending 11 September
09/09/2022 Duration: 37minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Acknowledging R U OK? Day, the pair sit down to discuss various ways to manage mental health issues and provide helpful resources for those inside and outside the real estate industry. They then turn their attention to Queensland, discussing the state’s land tax plan and what it means for anyone who is investing within the state (and outside).
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The WIRE: Leading from the top and the trenches
07/09/2022 Duration: 37minWhat makes a good leader? And how can we replicate it? In this special episode of The WIRE, Grace Ormsby and Sadhana Smiles reflect on the lessons learnt from watching leaders at work. As well as unpacking what makes a good leader — and the qualities that they possess — the pair share not only how leaders can be brought into a business, but also retained. They consider how business owners can better achieve buy-in to their own visions while ensuring all voices in an operation are able to feel seen and heard.
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Real Estate Exposed – The week ending 4 September
02/09/2022 Duration: 29minTom Panos and Phil Tarrant sit down this week to discuss the mainstream media’s perception of the real estate market and the implications this has on the industry. The pair are also joined by special guest Adrian Bouris from Yellow Brick Road, who pops by to provide his market predictions before touching on how current market conditions are impacting the mortgage broking industry, if at all. They provide practical analysis of national house prices and assess the difference between real estate investors versus stock market investors. Tom then shares a few key lessons on purchasing property — including which dwelling types are worth a look, before offering his insight on when the safest time to buy is.
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Mike Green on living your best life
02/09/2022 Duration: 44minOn his first day back in the top role, the Harcourts managing director took some time out to chat with Secrets of the Top 100 Agents’ Grace Ormsby about his decision to return to full-time work. Mike reveals the rationale behind his initial decision to semi-retire, lends his thoughts on work/life balance and career breaks, and acknowledges the importance of waking up with purpose and passion every single day. He also shares the industry-first approach he’ll be taking into his new term as managing director and explains why fragmented leadership makes the real estate industry vulnerable. In this episode, you will also hear: Why public quarrelling between industry bodies helps no one What makes a good leader; no matter their audience size How data holds the key to the industry’s future Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and followin
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THE WIRE: Keeping the human factor in transactions
31/08/2022 Duration: 28minKiani Mills underlines the importance of keeping the human factor in real estate and explains why transactions should not be merely viewed as one-time deals but as “golden opportunities”. The founder of Imperiale Property and co-founder of Edwards & Mills Buyers Advocacy sits down with Grace Ormsby and Sadhana Smiles to share how she went through the revolving doors of different legal practice areas, including family law and tax law, before ending up in property law and eventually finding her fitting place in the real estate industry. With a unique vantage point of the real estate space as both a conveyancer and a buyer’s agent, Kiani explains why she believes a “human” approach will yield the best results for all parties involved in any process or transaction. The trio also touches on the controversial practice of underquoting and how market conditions have changed due to shifting consumer sentiment, higher interest rates, and softening property values. In this episode, you will hear: Why it’s worth
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Real Estate Exposed – The week concluding 28 August
26/08/2022 Duration: 21minPhil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With the spring selling season knocking on the property market’s doorstep, Tom and Phil discuss why the upcoming months will be the true test of market demand and give their fearless take on why they believe the market is nearing its bottom with a rebound closer than most analysts forecast. The duo also delves into the current state of consumer sentiment as seen by market players who are on the ground, explains the “six-month rule” when buying properties, and underlines that the real estate market continues to be “good and vibrant” despite weakness in some regions.
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Do you know your upswings from your downturns?
25/08/2022 Duration: 21minDomain's chief of research and economics Dr Nicola Powell joins host Grace Ormsby on this episode of Secrets of the Top 100 Agents to unpack the different characteristics on display during different points of the property market cycle. Looking back over 30 years of property data, the research expert reveals why the good times tend to last longer and reach greater heights than the depths that downturns ever do, before sharing some optimistic sentiments around the upcoming spring selling season. In this episode, you will hear: Whether market cycles are set to get shorter What’s driving the current downturn Why lower sentiment won’t wreak havoc on upcoming sales Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what y
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THE WIRE: The payoff of paying it forward
24/08/2022 Duration: 47minThey say it takes a village to raise a child. For Janzey Pratt, it takes a community to build a business. The director of Yamba Realty Group sits down with Grace Ormsby to talk about how everything fell into place — both for her real estate career and for her family — when she made the decision to put down roots in Gympie in 2021. While the business is now at the top of its game with record-breaking sales and an expanding team, Janzey recalled how a devastating flood bogged down its operations during the first half of 2022 before sharing the heartwarming story of how the local community came together to help them quickly get back on their feet. Janzey also shares her unique view of real estate sales as not mere transactions but rather the marriage of the right property with the right people. In this episode, you will hear: Why it’s important to build a good relationship with the local community The importance of setting work and personal boundaries How a good mentor can set you up for success Make sure
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Proptech Pulse: Why risk-mitigation strategies should be on every business’ playbook
23/08/2022 Duration: 20minNick Bouris, the recently appointed chief executive of the Managed App, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. With the real estate sector facing an unprecedented rise in illicit finance risks, including instances of trust account fraud, money laundering, cyber crimes, and data breaches, Nick talks about the different blindspots in the current ecosystem that businesses should be aware of. And while fraudsters are becoming more sophisticated with how they operate, he underlines that the right tech combined with the proper risk-mitigating workplace practices and strategies can protect a business from scams, shams and schemes. In this episode, you will hear: How a tech-based approach to managing risks benefits all stakeholders (e.g. landlord, tenant, property managers) Why it’s important to have audits, systems and processes to defend against finance risks The different cyber security protocols businesses should adopt To learn more about the M
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Real Estate Exposed – The week ending 21 August
19/08/2022 Duration: 30minTom Panos and Phil Tarrant are this week joined by Josh Tesolin, the number one global agent at the Ray White group, as they discuss the hard-hitting real estate topics that others shy away from. The trio discuss what goes into Josh’s achievements, the motivation and mindset that shape his successful operations, as well as the seven-day work ethic that drives the agent’s high performance. Josh also explains the importance of good office culture and the importance of being coachable before he reveals his future plans: where he hopes to lift his business, staff and rent roll.
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Taking networking to the next level
19/08/2022 Duration: 27minFinding jobs, saving marriages, and sharing videos — they are all part and parcel of being a real estate agent, according to Henry Wong. The Brisbane-based agent with RE/MAX Revolution shares his ethos to operating in a prestige market, unpacking why building an out-of-area network is vital and emphasising that in his experience, it’s all about who you know, not what you know. In this episode, you will hear: Why time is such a valuable commodity How Henry harnesses the power of social media The tips and tricks behind creating good video content Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@real
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THE WIRE: Connectivity through technology and good old-fashioned service
17/08/2022 Duration: 32minTechnology has made strides in automating real estate processes, but Chantelle Collin believes that agents should always make an effort to establish human connection — even if it’s just making a phone call. The head of property management at BresicWhitney sits down with Grace Ormsby and Sadhana Smiles to talk about how she fell into the property management space and gives insights on how its inner workings have changed over the years. With COVID permanently changing the face of the industry in several ways, Chantelle enumerates the property management processes that have been digitally transitioned while giving her take on why it’s important to be selective when incorporating new technology into a business. Chantelle also shares why it’s vital to reach a middle ground for stakeholders involved in tenancies and emphasises that a holistic and human approach to clients will remain the heart of property management. In this episode, you will hear: How to choose digital solutions that will add value to a busin
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Real Estate Exposed – The week concluding 14 August
12/08/2022 Duration: 35minTom Panos and Phil Tarrant sit down and discuss the hard-hitting real estate topics that others shy away from. With rising interest rates and less distressed sales from buyers, Tom and Phil discuss the uncertainties looking towards the upcoming spring selling season. The pair question whether we will experience a surge in listings and what that will mean for agents as we head into the busier half of the year. They also predict a peak in interest rates during autumn of 2023 and fear that Australia’s property market is currently moving faster than the players in it.