Secrets Of The Top 100 Agents

Tom Panos and Phil Tarrant sit down and discuss the hard-hitting real estate topics that others shy away from. With rising interest rates and less distressed sales from buyers, Tom and Phil discuss the uncertainties looking towards the upcoming spring selling season. The pair question whether we will experience a surge in listings and what that will mean for agents as we head into the busier half of the year. They also predict a peak in interest rates during autumn of 2023 and fear that Australia’s property market is currently moving faster than the players in it. 

Social media: It may not be the new kid on the marketing block any longer, but the rapid changes taking place across platforms and the emergence of new ones certainly mean that agents wanting to harness its powers must stay on their toes. For Angela Limanis, success on TikTok has taught her a number of valuable lessons about the attitude you need to bring to a winning social media game.  The agent and auctioneer also explains why she feels it’s been an important tool for unmasking the ins and outs of auctions for the general public and how she herself broke into the male-dominated field. In this episode, you will hear: How a strong visual brand will help you stand out — whether on the street during sales or on socials What other opportunities beyond sales and rental inquiries a strong online presence can deliver The best way to get experience in the auctioneering field

When taking up the call for a leadership role, Janine Rule believes that “you can sink or swim, but you’ve got to take your shot”. In this exciting episode, the recently named director of Stockdale & Leggo Ferntree Gully tells the interesting story of how an out-of-the-blue phone call became a sliding doors moment that kicked off her career in real estate before sharing how different mentors throughout her journey have helped her to rise up the ranks. Now on the cusp of fully opening the doors to her own business, Janine gives us an insider’s look at her future plans for growth, her guiding principles when it comes to recruiting, and underlines any business transaction must be rooted in authenticity — not theatrics and shallow showmanship. In this episode, you will hear:  How to build your own brand of leadership The ways mentors can be pivotal to furthering a career Why it’s important to have a genuine approach to business transactions Make sure you never miss an episode by subscribing to us now on Ap

Luke Paverd, the recently named chief operating officer of the PropTech Group, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. Luke tells the tale of how his brainchild start-up came to life before giving us an inside look at how a customer relationship management (CRM) system can be tailored for the specific needs and goals of any business and its stakeholders. He also shares his belief that digitisation alone is not enough to deliver customer-centric services and delves into how integrating a purpose-built CRM into business processes can provide a seamless end-to-end experience not just for real estate professionals, but for customers as well. In this episode, you will hear:  Why it’s vital to provide an integrated and holistic digital solution to agents and their clients  How to choose the right CRM solution for your business  The ways technology will transform as the real estate industry evolves  To learn more about the Proptech Group and its suit of technologica

Tom Panos and Phil Tarrant sit down and discuss the hard-hitting real estate topics that others shy away from. Reflecting on the Reserve Bank of Australia’s most recent rate rise, the pair ponder the impacts on the real estate market — and query when (or if) the upwards rate environment is going to go away. They also flag their forecasts for the 2022 spring selling season, noting the factors that are set to be at play over the coming months, all before revealing the belief that buyers could be the big winners.

A recent decision by a West Australian court to allow a buyer to cancel their contract over a “nasty neighbour” has sent shockwaves through the industry. Ray Ellis, chief executive officer at First National, sits down with host Grace Ormsby to break down the court’s ruling and analyse its implications for the industry. Outlining the precedent he believes the judgement sets nationally and questioning where the buck now stops with regard to due diligence, the CEO also elaborates on the importance of thorough research when purchasing a property and why such practices are important for buyers and sellers alike. In this episode, you will also hear: How agents can protect themselves COVID’s psychological impacts on budgeting The current state of the Australian property market Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate B

“Everyone needs somewhere to live and somewhere to eat,” were the wise words from a father that helped steer an agency principal into her career of choice. On this episode of The WIRE, hear from Bev Barendse, the new director of Coast Realty’s Terrigal office, who discusses how real estate, as an elemental need, has guided the way she’s building a business. The agency head shares her strategy in asking her team to prioritise authenticity, transparency and empathy in their dealings with clients and why she asks them not to measure their success in terms of houses, but rather in terms of relationships built. In this episode, you will hear:   Bev’s secret to expanding her business, and how a “tribe” of girlfriends who are also business owners have played an important role in creating valuable word of mouth   Why you have to give to get    The many different ways you can earn trust not just among clients but also in your community Make sure you never miss an episode by subscribing to us now on Apple Pod

To reach the next stage of growth, businesses must not only plan on expanding their client or developing new offerings but also learn the most effective ways to put those strategies into action. In this episode of the REB Business Empowerment Showcase, host Grace Ormsby is joined by the director and co-founder of REGROWTH, Kylie Walsh. Kylie shares how their tailored approach to every client has delivered staggering results, speaks about why businesses must learn to take a step back and assess the current groundwork in order to move forward and underlines why leaders should not just focus on improving business performance but their people, profit and customer experience as well. Tune in to find out: Why a long-term and sustainable plan of action to achieve goals is vital  What pillars of growth should a business focus on  The role that technology plays at various stages of a business cycle To learn more about REGROWTH, check out their website here.

For Liz Morris, business is all about community — and bringing the best of city strategy to her country operation. The principal of One Agency Liverpool Plains takes some time out with Grace Ormsby to reveal her personal approach to doing business — and the enormous success she’s seen since she launched what was originally meant to be a sole project at the end of 2021. The duo discuss her unusual decision to keep her shopfront open on a Saturday, the best ways to attract clientele in 2022, and what it means to be part of a local country community in the way that Liz is. In this episode, you will hear: The importance of intent behind social media marketing When and how to apply a “city approach” in the country Why attracting out-of-area clients can be a good thing Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Busines

Tom Panos and Phil Tarrant sit down and discuss the hard-hitting real estate topics that others shy away from. The pair speak about the skills and qualities needed to manage “bottom-feeder” buyers, especially in the current selling market, before outlining why it is important to treat your buyers as students rather than prospects and sharing how this may assist agents. They also ponder on the current cycle of rising interest rates, when it will end, how high rates may climb and analyse the question: should mortgage holders fix their interest rate or enlist a variable rate? Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email

As the real estate industry faces a shifting talent landscape — one that is riddled with skill shortages and recruitment difficulties — Shandel McAuliffe says leaders should ask the right questions to take their business in the right direction. The editor at HR Leader joins hosts Grace Ormsby and Sadhana Smiles to give us an in-depth look at how her cumulative run in different sectors throughout her career has given her the right skills, experience, and knowledge to lead a brand centred on human resources and people leadership industry. Shandel also talks about how the recruitment process has evolved, shares the different ways leaders can strengthen the psychological contract in the workspace, and unpacks the qualities, mindset and attitude that make a good leader. In this episode, you will hear:  How technology can be leveraged for recruitment and HR management  The ways leaders can ensure that they are engaging with their people effectively  What are the ways leaders can support their employees  To learn

As the housing market enters a volatile and uncertain era, it’s more important than ever for agents to be positioned for long-term and sustainable growth. In this episode of the REB Business Empowerment Showcase, host Grace Ormsby is joined by the chief executive Adam Rigby and director of sales James Kirkland from the Innovator of the Year at the REB Awards 2022, Upside Realty. The trio put the company’s latest offering expansion “Upside Performance” under the spotlight and unpack the driving forces behind developing and launching a new pricing model and talk about the different ways agents can leverage technology to maximise opportunities for revenue and career growth. Tune in to find out::   Why it’s important to address the needs of agents operating in different markets   The ways both agents and vendors benefit from having transparency in a sales campaign    How the role of an agent can be evolved and improved with the right tools For more information, head to the Upside Realty website. Make su

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With consumer sentiment shifting and growth gradually hitting on the brakes, Tom and Phil discuss the different hurdles that real estate business leaders face in today’s market, such as skill gaps among agents, lower profitability and recruitment challenges. The duo advise firms to focus on closing deficiency gaps inside real estate practices by channelling their resources towards staff upskilling, providing effective learning conditions, and giving their employees the right support that will help the business stand out among competitors and thrive in the long run. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about wha

Stephen Brell gives us an insider’s look at the biggest developments and upcoming changes within the strata sector.  The president of the Strata Community Association (NSW) sits down with Grace Ormsby to unpack the latest regulations and measures rolled out by the state’s federal government to address the sector’s biggest issues, particularly the rising incidence of building defects in new apartment buildings. With his expansive experience and knowledge of the strata industry, Stephen also gives us a historical rundown of how the space has changed over the last two decades and shares details about reforms and green initiatives SCA is currently supporting to improve the overall state of the strata sector. In this episode, you will hear:   What are the pros and cons of new and/or established strata-titled properties   The checks and balances strata managers and owners should undertake to make sure that a building is maintained properly    Why the sector must push for improving the rectification process of

The commercial property management space can seem like uncharted (and daunting) waters for most real estate agents, but Leteicha Wilson says there’s a lot more under the industry’s surface than meets the eye. The business development executive for commercial property at Ray White Commercial sits down with Grace Ormsby and Sadhana Smiles to talk about a sink-or-swim moment in her real estate career that brought her to commercial property management’s doorsteps and shares how she fell in love with its inner workings.  Armed with almost 13 years of experience in the industry, Leteicha gives eye-opening insights into how the face of commercial property management space has changed over the years and unpacks the difference between the commercial and residential sectors in several aspects — including technology uptakes, customer service and the recruitment process. In this episode, you will hear:   How the pandemic changed the way the commercial property management industry operates   Ways to retain staff and m

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Join the pair as they uncover the biggest issues impacting real estate this week, from a market in alleged free fall to the challenges facing agents as they try to maintain FY2022 revenue and profit numbers. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights. 

What’s been grabbing the attention of our readers and listeners this month? On this special episode, Secrets of the Top 100 Agents’ Grace Ormsby and Juliet Helmke unpack all the latest headline stories from Real Estate Business. Covering everything from the Reserve Bank of Australia’s latest cash rate decision and the cyclical nature of the property market to recent Real Estate Institute revelations and a forecast rise in fraudulent activity, the pair reflect on the potential impact of real-world events on the property-focused profession. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.a

Looking back, Adrienne Williams entered the real estate game later than she would have wanted, but her best is still yet to come.  The sales agent at BresicWhitney Balmain sits down with hosts Grace Ormsby and Sadhana Smiles to share the unique story of how her dream of becoming a funeral director bit the dust and how she successfully transitioned to become a top-performing sales agent. Adrienne talks about how she found her stride, after realising that cold-calling is not the best prospecting method for her, by building a solid business network that could provide her with the best advertisement possible: word of mouth and referrals. She also discusses how she came to terms with her limitations, shares what pulled the trigger for her next chapter of growth, and underlines the importance of mentoring people who are entering the real estate industry. In this episode, you will also hear:   How the changing market is not all bad news for up-and-coming agents   Why it’s important to the communication flowing t

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. On the heels of another rate rise, the duo discuss how property owners and prospective buyers are adjusting now that mortgage payment hikes are underway. The first two RBA announcements caused a stir – but things were noticeably quieter following the July decision. Have home hunters adapted to this shifting landscape as business as usual, and if so, how should that impact an agent’s strategy? The pair look at the ways in which auctions are impacting sales. Clearance rates may be dropping, but Tom talks through the reasons why going through with an on-street sale still has significant merit under current conditions. They also discuss the changing traffic patterns on social media as new platforms come to the fore and real estate professionals must decide where to focus their resources. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show

For Mathew Tiller, the key to understanding today’s market and where it’s headed is to look at the hands of the property market clock. As we kick off a new financial year, the LJ Hooker Group’s head of research and business intelligence sits down with Grace Ormsby to give a play-by-play take of how the real estate market progressed throughout its latest cycle before providing a data-backed baseline of where it currently stands. Despite rising market jitters amid the present economic climate and the Reserve Bank’s monetary policy tightening, Mathew urges agents to always look at the bigger picture when analysing the market and notes the presence of “markets within markets” — meaning industry players must keep their ear to the local ground. In this episode, you will hear: What market fundamentals and economic factors are affecting the market  How agents can move in step with the shifting buyer sentiment The market’s trajectory in the coming months Make sure you never miss an episode by subscribing to us now o