Secrets Of The Top 100 Agents

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. In this episode, Tom and Phil look at some of the facts of this last financial year in comparison to the one we’re now entering into. With current market changes, the pair float their predictions for the year ahead, including: How many agents will see a drop in their bottom lines in FY 22-23 compared to the previous 12 months Future prospects for selling at auction The strategy shift that many agency owners will be making Looking at the recent census data, the duo also discuss how agents’ salaries stack up to the average Australian’s wage, as well as how this information can serve to assist agents in their client management. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Faceboo

There’s been a shift in the way the real estate profession answers the question: What makes a great agent? McGrath’s national general manager of sales Troy Malcolm joins host Grace Ormsby on this episode of Secrets of the Top 100 to discuss the Australian property market in a climate of increasing interest rates and higher inflation and advise how agents and business owners can best manage and capitalise on this environment. Highlighting the importance of ignoring the past performance to navigate the current market position, Troy divulges how businesses can use the end of financial year to assess and alter their approach operations, highlights strategies’ importance heading forward, and explains why a premium result can mean a reputation boost rather than a sales price. In this episode, you will also hear: The importance of personal brand Combating market uncertainty Appropriate ways to harness growth Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode?

For Suzanne Hibberd, director of Abode Property Agents, the last year could be described as “surreal”. The southern Sydney agent returns to The WIRE 12 months after her first appearance to reveal how she lifted the total value of her property settlements from $114.2 million to $403 million in the space of only a year. Suzanne discusses what her growth strategy looks like now in a shifting market and explains why her communication style has shifted, not only with vendors and buyers but also with the property developers, architects, and interior designers she works closely with in her work amalgamating development sites.   She explains some of the challenges that the market is facing at the moment and discusses how to grow a team through the ebbs and flows of the real estate cycle. In this episode, you will hear:   How to ensure tech isn’t getting in your way in this current market   The mindset adjustment you need to make in embarking on a real estate career    Why mistakes are important learning tools

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. On this episode, Tom and Phil take on the sticky subject of the value of employing a buyer’s agent. They look at the question from a buyer’s perspective, tackling the question: are you really going to get the best deal through employing a professional to do the negotiating for you, or are they likely to spend up to your limit because they know you can afford it, and it’s not their money? It all comes down to trust, and Tom outlines the difference between those who are there to serve the best interests of their clients and those who will put their own priorities first. Beyond negotiation, Phil and Tom look at all the other tasks and objectives that make up the role and liken the job to painting a house: 90 per cent prep work, 10 per cent execution. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving

Celeste Kopps’ latest career move was all about keeping the excitement alive. The NSW network manager at Raine & Horne sits down with Juliet Helmke to talk through how her career path (and career breaks) landed her where she is now. Unpacking what her current role entails, Celeste explains how her past experiences have held her in good stead when it comes to building trust and offering advice to the principals she works with across the state. She also highlights the importance of mental health in the profession, lending her thoughts to a growing understanding in the space. In this episode, you will hear::   Which skill sets are useful for a corporate role   Why career breaks can be so valuable     How networks can and should be supporting their people in 2022 Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate

The end of the financial year offers a great opportunity to reset your business, and no segment of the industry is more in need of some re-energising than property management. Sadhana Smiles talks with REB’s Grace Ormsby about why it’s time to abolish the great divide between property management and sales, particularly in terms of how business owners reward and incentivise their staff. They look at some of the changes that COVID has ushered in and how that’s impacting retention, hiring, and staff expectations of both workplaces and job satisfaction, particularly in the rental management subsector. The duo discuss employee wellness at large, and why building non-financial “employee value propositions” into your business – such as off for birthdays, flexi-days to adjust for overtime hours, and offering fitness and mental health services – can transform a workplace into one where staff want to stay put. In this episode, you will hear: How offices can “reset” to keep up with post-COVID expectations of hybrid wor

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. On this episode, Tom and Phil discuss the fearmongering that’s driving increasing anxiety among buyers as well as industry professionals, with headlines touting up to 30 per cent price falls over the next two years. The pair discuss where they source their data to understand what’s happening in the market and why sometimes the reports might not be up to date with reality. At this point in time, Phil explains why asset selection is more important than ever, and they cover how the return of international travel – with more entrants into Australia while Aussies are increasingly looking overseas for short- or long-term stays – will have an impact in the months ahead. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Est

Move over elite players; it’s now all about a holistic approach to real estate. Grace Ormsby sits down with Hutton & Hutton chief executive Peter Hutton for this week’s episode of Secrets of the Top 100 Agents, with the pair unpacking the concepts of connection and commonality and analysing the value that still sits with corporate brands. Peter shares his thinking in bringing together a brand-new office space for H&H 2.0 and divulges why he’s staying boutique despite having national and international plans for expansion. In this episode, you will hear:   Why real estate is moving away from the idea of “elite” agents   How technology and COVID-19 have propelled H&H’s plans    The benefits of being “boutique” in 2022 Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, T

In a competitive real estate world where every voice wants to be heard, Olivia Rowe says the secret to standing out lies in providing content that is authentic, relevant, and easy to digest. The content and communications executive of Raine & Horne Group sits down with hosts Grace Ormsby and Sadhana Smiles to share how her previous work experiences in the finance industry helped her dive into the real estate world like a fish takes to water. Olivia also talks in-depth about how communication between brands and their customers should be a two-way street, underlines why content should be accessible and understandable for all stakeholders, and gives her insights on why it’s vital to produce content that is strategic and value-adding. In this episode, you will hear:   Why transparency and authenticity are key when it comes to building business relationships   The role that effective communication plays in the real estate industry     How overusing buzzwords and jargons can hurt your communication strate

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. On this episode, Tom and Phil remind those who are concerned about the market effect of the RBA’s recent 0.5 per cent cash rate rise that “tough times don’t last, but tough people do”. The pair discuss the actions and attitudes that will set apart the agents who are able to weather the current instability. Tom reveals why he gives the RBA a C- grade for its transparency with the Australian public, and the duo share their predictions for how inflation might react with central banks around the world going hard on rate rises. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you

Why exactly has the Reserve Bank of Australia lifted the cash rate so much, so soon? This week’s episode of Secrets of the Top 100 Agents sees Grace Ormsby sit down with RateCity research director Sally Tindall to unpack the reasoning behind the Reserve Bank of Australia’s decision to lift rates by half a per cent on 7 June 2022. Discussing the ramifications of such a sharp increase – and acknowledging the likelihood of an identical hike in the not-too-distant future, the pair contemplate what it could mean for Australian mortgage holders – and who will and won’t be affected by the changes. In this episode, you will hear: How mortgage holders can brace for the impact of higher interest rates Just how much more Australians will be paying on their home loans When to expect rate rises in 2022 – and just how high the RBA will go Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB

Vanessa Jeans learned throughout her career that women in real estate are constantly boxed in by societal expectations, but she hasn’t let this stop her from reaching her full potential. The franchise development manager and corporate auctioneer for Harcourts Victoria joins hosts Grace Ormsby and Sadhana Smiles to share how she got her first taste of being gender stereotyped when she kickstarted her career in real estate and shares the story of how her own home buying experience motivated her to make her mark in the sales and auction space. Vanessa also talks about the importance of raising the number of women dropping the gavel, gives her insights on why a network should not solely grow for growth’s sake and underlines how hard-hitting honesty coupled with good communication are the building blocks of any successful real estate career. In this episode, you will hear: Why building rapport is important for real estate agents Tips for effective networking  The importance of having individuality in the auction

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. In this episode, the duo download on the success of AREC 2022, which has been celebrated as a triumphant return for the conference following COVID impacts in previous years. Tom, who served as master of ceremonies at the Gold Coast event, shares his thoughts on the best insights offered and the top tech coming to market. Given the opportunity to see so many real estate professionals gathered in one setting and assess how they chose to present themselves, the pair pose the question: do appearances matter? Tom, always a fan of the three-piece suit, shares his thoughts on whether sharp-dressing will win you listings. And with the next meeting of the RBA right around the corner, Tom and Phil take the opportunity to assess the emerging economic factors currently impacting buyer behaviour.

From the industry’s biggest gathering in years to the effects of the federal election, the last few weeks have been a whirlwind of activity for real estate. Host Grace Ormsby is joined by journalist Juliet Helmke to discuss some of the major events that have impacted industry professionals in just a short period of time. The duo discuss some of the key takeaways from AREC 2022, including keynote speaker Matthew McConaughey’s key insights.  The fluctuating market was top of mind for many attendees, and this episode shares the one resounding piece of advice being passed down from those at the top. Politics has also been a major point of discussion inside and outside industry conferences, and the pair unpack what a new Minister for Housing and Homelessness means for property policies in the year ahead.

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Now the 2022 election has been decided, Tom and Phil drill down on the likely impact of an Albanese-led Labor government on agents, and encourage the industry to focus on the future now that the new government is taking shape. The duo also discuss the importance of community networks and local ties for agents in the areas in which they operate. They posit the question of whether a top-selling agent could mimic their high-performing results if they were to parachute into a new area. How much of success is skill, and how much is social connection? It’s a complex topic the pair plan to return to in coming episodes.

On this episode of Secrets of the Top 100 Agents, host Juliet Helmke is joined by Norman So, principal of Belle Property Strathfield, to discuss the communication approach he recommends in a changing market. Norman, who recently took out ninth place on REB’s Top 100 Agents rankings for 2022, talks about the process of making steady gains up the industry ladder over the course of 17 years, and the information he realised buyers were missing when he started out in real estate. He also shares what he learned about following your gut when a career in real estate calls. In this episode, you will hear: How the agent-vendor relationship changes in a softening market Why it’s important to set realistic expectations early on in your career Crafting a plan to differentiate yourself from your competition Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and

From finance through to real estate, Carmen Vicelich is on a mission to digitise the entire property ecosystem. The founder and chief executive of Valocity joins hosts Grace Ormsby and Sadhana Smiles to impart her wisdom gleaned from years spent working in the trenches with data – and shares how she came to be at the forefront of cutting-edge, global technological gains in the research space. The trio talk about actionable insights, transparency in data-driven decision making, and meaningful industry partnerships – such as the new relationship forged between Valocity and Real Estate Industry Partners (REIP). In this episode, you will hear:   How passion and transparency drive better customer experiences   Why shared value exchanges are the way of the future     How to build a data strategy – and why it’s so important Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Po

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With the countdown to polls opening on election day 2022 mere hours away, Tom and Phil share the ways in which they’ve been taking the temperature of sentiments both inside and outside the real estate industry. The duo consider the question: have we underestimated how Australians are prioritising property in this election cycle? They also look at the nuance behind the numbers reflecting a recent softening of the market and comment on why it’s important to train your eyes on individual markets — Perth’s current performance a perfect example.

Adapting to the fluidity of the Australian property market is a trademark of the nation’s leading agents.  With Propps proudly partnering REB’s Top 100 Agents rankings, host Grace Ormsby is joined by the firm’s founder and chief executive Daniel Bignold to digest the 2022 rankings and congratulate the achievements of all those listed. The pair explore the trends that the market will face moving forward, such as the decrease of demand and price in certain areas, as well as how agents can utilise digital tools to improve their services to assist them, homing in on the face-to-face element of sales. In this episode, you will also hear:   Value versus cost for technological solutions   Tips for agents looking to break into the Top 100    How specificity can unlock your potential Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Re

Jodie Stainton, who is a long-time champion of the remote workspace, says it’s due time for industry leaders to finally recognise the world of opportunity that the flexible work set-up could open, not just for their business — but particularly for women in the working force. The director of Coronis Franchising joins hosts Grace Ormsby and Sadhana Smiles to recount her amazing run in the real estate industry and tells the tale of a “happy crisis point” early in her career that ultimately set her up for success in the property management space. Weighing in on the “Great Resignation”, Jodie talks about the “perfect storm” that has been brewing for years in the PM industry and gives her fearless take on why business leaders should lead the charge in driving the radical mindset and model shift in the industry. In this episode, you will hear:   Why leaders should learn remote management skills   How the pandemic fast-tracked the viability of remote working    The benefits of having a flexible business model