Secrets Of The Top 100 Agents

REB’s top five stories for the year tell a tale of perseverance, adaptability, and an industry that’s constantly working to raise the standards. Like virtually every other sector in Australia, 2021 for most real estate professionals was marked by a need to navigate COVID lockdowns, ever-changing restrictions, and the flow of pandemic-related trends. In this episode, REB takes a look at how the industry piloted through the many challenges posed, the reaction to major penalties imposed on a handful of agents, and what we wish we’d known about the year ahead when the federal budget was handed down in May. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like t

This director is definitely doing things differently; Alby Tomassi has an unorthodox approach to building up workplace culture. The director of Melbourne “start-up” agency Tomassi & Co has already seen huge growth since founding the business back in 2019 – even though COVID-19 could easily have gotten in the way. Coming from philanthropic roots, Alby reveals how his agency has taken advantage of changed market conditions to build out new divisions and shares why he sees his unique approach to team building and culture as “worthwhile” – regardless of the bottom line. In this episode, you will hear: - How lockdown only spurred on the business’ growth plans - What flexible work approaches Alby has embedded in the business - Why vertical hierarchical businesses are losing their relevance Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and follo

In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. For the last episode of 2021, Tom and Phil take it to the floor – answering questions from viewers live and off the cuff. The pair discuss the value of consistency, offer up their predictions for the coming year, consider the differences between the Australian model of real estate and what’s seen across Europe and the US, and touch on the topic of build-to-rent developments. They also share their thoughts on lifestyle property markets and what might happen with the return of international travel, before capping off the year with their final thoughts on the year that’s just been!  

Far from being slowed down by COVID restrictions, Michael Coombs and his team have seen record sales in 2021, finding strategic ways to adapt to and overcome challenges. The founding agent of Atlas by LJ Hooker Lower North Shore looks back on how the pandemic has put the spotlight on the importance of using technology to improve business processes with Grace Ormsby. Michael, who sold a record-breaking $120 million worth of real estate in November, also provides his insights on why quality customer service should always be a top priority and highlights the importance of inspiring hunger and commitment in your team. In this episode, you will hear:   Why establishing healthy physical and mental habits is important to success   How to strategically use technology to improve your business    What qualities can make for an outstanding team player Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on

Coming off the back of a Women in Real Estate award win, Tahlia Gabrielli joins The WIRE for the final episode of 2021. The principal of Ray White Mt Gambier was recently crowned principal of the year – regional at the REB Women in Real Estate Awards 2021. Tahlia shares the passion behind her success, chatting with Grace Ormsby and Sadhana Smiles about her growth plans, getting through COVID-19, and why she places so much emphasis on team culture. In this episode, you will hear:   What spurred on Tahlia’s pursuit of business ownership   How she balances her sales and business ownership duties     What the key differences are between regional and metro agencies Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard t

In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Tom talks about the increase of drama queens in today’s market, while Phil notes the arrogance that’s crept into some agents over the past 12 months. Reflecting on being a “panic button coach”, Tom shares a number of anecdotes, while Phil reiterates some of the greatest one-liners that the real estate coach has given him over the years. Looking ahead to 2022, the pair offer up some positivity for listeners, sharing their thoughts on various markets and their tips for agents ahead of a new year. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about

Whether it’s a financial crisis or a pandemic, Andre Kubecka believes rolling with the punches is easier when you’ve got the right strategy in place and a mindset for success. With 20 years of experience under his belt, the managing director of Brand Property and REB’s #2 Dealmaker for 2021 explains how he learned not to press the panic button during times of crisis and why your business’ strength lies within your team. Andre shares with Grace Ormsby his insights on how past market disruptions compare with the impact of the COVID-19 pandemic while also providing his tried-and-tested strategies for overcoming different challenges that real estate players may face throughout their careers. In this episode, you will hear:   What lessons can businesses learn from past and current market disruptions   Why managerial and organisational skills are the bread and butter of any agent    The importance of grabbing any opportunity that comes along Make sure you never miss an episode by subscribing to us now on

In this very special episode of The WIRE, Grace Ormsby and Sadhana Smiles recap the year that was! The deputy editor of REB and the CEO of Real Estate Industry Partners (REIP) highlight some of 2021’s biggest trending topics, before touching on some of their favourite guests and stories from the past eight months. In this episode, you will hear:   A behind-the-scenes look at how The WIRE comes together   Which topics will likely continue trending through to 2022     How businesses should be geared for a new year Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Tom shares how the concerns of agents he meets in his training sessions often differ between men and women, and the duo discuss whether there are gender-specific challenges that impact the way agents operate. While looking at gender dynamics, they pose the question: do agents still place more emphasis on communicating with the male counterpart of a male-female couple? The pair also discuss the role migration is playing in Australia’s population growth and how that’s gradually shifting the focus of the property market away from the quarter-acre block and seeing more residents embrace vertical living. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and follo

Jordan Strudwick admits that starting your own business can be a scary experience and a giant leap of faith – but he says real estate agents should do it anyway. In this episode, the founder of STRUD Property and REB’s #12 dealmaker for 2021 gives a tell-all account of how he made the fateful decision to jump into his own ship and build his own business from the ground up. He also shares with Grace Ormsby the seven core values that helped him make his own mark in the real estate scene and why it’s important for real estate agents to have a perpetual “hunger” for growth and development, both personally and professionally. In this episode, you will hear:   The importance of creating relatable core values for your business   Why ego can be a real estate agent’s biggest enemy     How company culture can shape your business’ dynamics Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podca

Alexandra Gonsalves emphasises the important work done by business development managers to Grace Ormsby and Sadhana Smiles. The director of growth at Local Property and the BDM of the year – property management at the Women in Real Estate Awards 2020 has shared her ethos when it comes to garnering new business – and why it requires a different approach to traditional sales strategies. Alex also shares the reasoning behind her decision to give staff the title of “investor consultant” rather than BDM. In this episode, you will hear:   Why Alexandra takes a “family” approach to attract clients   How BDMs can be empowered to improve the profession’s image    What commission structures can be employed for BDMs – and how to choose Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitt

Picking apart the pain points in real estate to create simple and seamless solutions. In this episode of the REB Business Empowerment Showcase, host Grace Ormsby is joined by Daniel Bignold, the founder and CEO of Propps. Daniel discusses Propps’ ability to craft a point of difference in the proptech marketplace, highlights the value proposition of their negotiation solution for agents, emphasises that the business is “here to stay”, and shares their reasoning for throwing support behind the real estate industry from day one. Tune in to find out::   Why the simplest ideas can often be the best ideas   What Propps is able to offer agents in 2021 and beyond    How partner and network integration will pave the way forward Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter an

In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Phil and Tom chat all about the buyer experience with Momentum Media director Alex Whitlock. Alex shares his own recent negative experience, kicking off a must-listen discussion about best practices for agents who are handling buyer offers. The trio talk about transparency and managing vendor/buyer expectations and chat through strategies to keep all potential parties to a transaction happy – even when people miss out. They also look at the negative flow-on effects bad buyer experiences can have on an agent’s brand and why agents can’t discount the impact of unsuccessful buyers on their future business. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and f

Drawing on his three decades of industry experience, Ric Serrao shares why agents must become better communicators, listeners, therapists and marketers. The number three ranked agent in REB’s Top 100 Agents 2021 and the principal of Raine & Horne Double Bay | Bondi Beach outlines how the role of a real estate agent is changing to Grace Ormsby while also noting that some things will always stay the same. He divulges his decision to stick with a franchise, shares tips on navigating the technological minefield, and shares his belief that we’re entering a very exciting period for the real estate profession. In this episode, you will hear:   Why network allegiance works for Ric   How to better navigate the tech funnel    The importance of investigating in relationships Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Est

Sherrie Storor gives a candid look at the ways she has built out agencies, teams, businesses, and her own profile through her real estate career several times over. The coach, mentor and agent explains why agents (and coaches) must be in touch with the modern-day consumer, as well as reveals her learnings around business longevity to Grace Ormsby and Sadhana Smiles. As well as booking holidays, she advocates for days off, celebrating milestones, and empowering the industry away from the burn and churn of years gone by. In this episode, you will hear:   Why an agent’s profile is so important   How to avoid burnout and reverse current damage    Why the industry must invest in its people Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questio

Jack Broadhead, the account development manager for Podium, chats with Momentum Media’s Phil Tarrant for the latest episode of REB’s Proptech Pulse. Jack, one of the masterminds behind the highly successful SMS marketing platform Podium, shares his insights on how texting can eliminate the perpetual bane of having unread messages, which in turn increases business visibility and builds client trust. He also underscores the importance of executing the right SMS marketing strategy to improve how industry players can interact with leads, customers, and teams at every touchpoint. In this episode, you will hear:   How real industry players and businesses can leverage the power of SMS   The basics of SMS marketing etiquette     Tips for creating the perfect template to make sure you get a response and build client trust Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast

Stacey Arlott shares her journey to the number one spot of the Dealmakers 2021 ranking. Selling 113 properties in just 52 weeks, the RE/MAX Results Mackay agent has had a stellar year. She reveals to Grace Ormsby how she managed such an achievement in a regional location with minimal reliance on daily goals, structure, support staff and technology. Considering herself as an “old-fashioned agent”, Stacey also shares her thoughts on the limitations of technology and shares her top tips for those new agents now coming through the ranks. In this episode, you will hear:   How self-promotion pays off   Why the Mackay market still has plenty of room to grow     What technology is taking out of the agent experience Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. Phil and Tom discuss ethical versus unethical agents, in light of recent research that ranked real estate professionals as second last in terms of their ethical behaviour. They dive into some of the factors that could, and do, influence consumer perceptions of real estate agents compared to other professions ranked in the survey, such as lawyers, doctors, nurses, and accountants. They pose the question: are real estate agents considered “trusted advisers”? The duo also look at the current state of the market and how much it has changed over the past month, acknowledging the psychological factors that are now at play. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and b

Warning: This show has been marked as explicit Maria Cassarino chats all about the career aspirations and growth mindset that saw her make the jump into real estate to Grace Ormsby and Sadhana Smiles. The Stone Seaforth partner and agent reveals her unorthodox journey to business ownership – after she finished high school at 15 to take on secretarial school. The highly successful agent who operates out of Sydney’s Northern Beaches talks about her approach to transactions, emphasises the value of a team, and explains why agents shouldn’t be spreading themselves too thin. In this episode, you will hear::   What corporate law firm ways of working can teach real estate agents   How Maria has balanced visibility with a desire to remain a “dark horse”     Tips to nurture the next generation of talent Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by l

In an ever-changing digital world, how can proptech help you stay on top of your real estate game? In this episode of the REB Business Empowerment podcast, host Grace Ormsby is joined by Angus Raine, the executive chairman of Raine & Horne. Angus talks about how a shift to a digital-first strategy is a game changer for the business, why it’s worth investing in proptech, and highlights how consumer behaviour is still the core of a successful marriage between property and technology. He also shares the future direction of the Raine & Horne business following the massive success of their platforms, Amplify and DigiKit. Tune in to find out: Why industry players should embrace the technology side of the real estate  How proptech evolved and changed the industry over the years The ways proptech can help businesses work smarter and faster