The Recruiting Future Podcast - Innovation In Hr And Recruitment

Contact: matt@metashift.co.uk Recruiting technology, data analytics and employer branding are all regular topics on this podcast. However, we don't always talk about strategic thinking that is needed to make all three elements work together to solve recruiting challenges. My guest this week is James Edwards Digital Attraction Manager at Mitchells and Butlers, one of the largest operators of restaurants, pubs and bars in the UK. Mitchells and Butlers have been working on several interrelated projects using technology, creativity and data to solve their recruiting challenges. In the interview, we discuss: • The challenges of hiring 30,000 people each year with multiple consumer brands • ATS selection based on hiring manager experience • The importance of not making assumptions about technology features • Combing data sources to identify workforce trends • How a candidate experience audit identified the need for the new careers site. • Career site systems • The importance of content and job adverts tha

Contact: matt@metashift.co.uk Programmatic Advertising is something that seems to strike confusion into the heart of many employers around the world. However, there are a growing number of talent acquisition teams who are using already programmatic techniques to drive some excellent results. So what techniques and technologies are they using and how does programmatic advertising even work? To get the definitive answers to these questions, I have not one, not two but three guests on the show this week. Jon Hull, Head of Resourcing Delivery at Nationwide Building Society and Ben Gledhill, Head of Talent Acquisition at Yodel will be sharing their experiences as practitioners. I'm also joined by Rob Prince from Talent Nexus who will be acting as our programmatic expert and helping to demystify what is fast becoming a significant area of talent attraction. In the interviews, we discuss: • Two different types of programmatic advertising and their benefits • The unique nature of programmatic job board advertisi

Contact: matt@metashift.co.uk Recruiting Future Round-Up is the monthly show on The Recruiting Future Podcast channel. It's a short round-up that highlights episodes you may have missed and gives you my take on some of the key learnings from my guests. As I wasn't able to do a round up in January, this episode features interviews from both January and February. Here are the shows featured: Ep 237: Analysing The Recruiting Technology Market Ep 238: The Rise Of Talent Intelligence Ep 239: The Human Touch Ep 240: Global Talent Trends In 2020 Ep 241: Grit & Resilience In Talent Acquisition Ep 242: Purpose Ep 243: Attracting and Assessing Future Talent Subscribe to the podcast on Apple Podcast

Contact: matt@metashift.co.uk Over the last few years, there has been a global shakeup in the way companies recruit future talent to their organisations. Many employers are now extending their search beyond university and college graduates to explore more diverse talent pools. But what is the best way to attract and assess future talent in 2020? My guest this week is Cameron Sorsby, CEO of Praxis, a six-month start-up boot camp aimed at skilling entry-level talent. Cameron has some brilliant insights to share on how companies should be attracting and assessing their future talent. In the interview, we discuss: • The evolving challenges of entry-level hiring • Framing opportunities in the right way to engage with the target audience • Taking a long term approach to recruiting • How assessment is changing • Candidate attitudes to recruiting technology • The rise of boot camps • The Future of entry-level hiring Subscribe to this podcast in Apple Podcasts  

Contact: matt@metashift.co.uk I've been producing this podcast for five years, and I have to say that my guest in this episode is one of the most insightful people I've ever had on the show. Digital disruption is affecting everyone in ways we couldn't have even of imagined a few years ago. The companies who are thriving are the organisations that are taking bold strategic decisions and thinking several steps ahead of their competition. My guest this week is Balaji Ganapathy. Balaji is Global Head of Corporate Social Responsibility and Head of Workforce Effectiveness at Tata Consultancy Services, a company with 450,000 employees. TCS has responded to our changing digital world by radically upskilling a vast percentage of their workforce and completely reinventing the way they do talent acquisition to make it more inclusive. They are also proactively nurturing communities of future talent as well as supporting education systems all over the world. All of this has been built on their understanding of the vita

Well, that wasn't quite the start to the year I was expecting as I've been in and out of hospital for the last two weeks. I'm pleased to say though that I'm now well on the way to making a full recovery and regular podcasting service is now resumed. A huge thank you to Nick Price for helping me out and introducing last week's episode, and I would strongly recommend you check out Career Life Stories to find out more about the great work he does. So on with this week's show. After my recent hospital experience, it seems very fitting that the main focus for this week's guest is recruiting healthcare professionals. Blake Thiess is Director Of Talent Acquisition at Prestige Care. Recruiting healthcare professionals and nurses, in particular, is a real challenge in many countries, and Blake talks about the techniques his team use, as well as the importance of grit and resilience. In the interview, we discuss: • Recruiting in a hyper-competitive environment • Pipelining with a CRM • Highly targeted recruitment

Contact: matt@metashift.co.uk A couple of weeks ago, LinkedIn published its annual Global Talent Trends research which explored some of the key themes they are seeing developing in talent acquisition for 2020. My guest this week is, Amy Schultz, Director of Talent Acquisition at LinkedIn. Amy is returning to the show for the second time to share her insights as a talent acquisition professional on the key findings in the research and also to tell us more about what we can expect to see from Linkedin in 2020 The key trends we discuss in the interview are: • Employee Experience • People Analytics • Internal Recruiting • Multi-Generational Workforce Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk With so much focus on technology, it's essential not to forget the human nature of recruiting. Engagement, empathy, influence and persuasion are not currently hard wired into chatbots or algorithms and are vital elements of effective recruiting. My guest this week is Jodi Cohen, Director Talent Acquisition at The Tombras Group. With many of Tombras's hires having to relocate Jodi using empathy and the questioning skills, she learned as an agency recruiter to build high levels of trust with her target talent. In the interview, we discuss: • The recruiting challenges at Tombras • Persuasion based on building trust • Personalization • Hiring manager relationships • Building an excellent candidate experience • The differences between agency recruiting and internal recruiting Subscribe to this podcast in Apple Podcast  

Contact: matt@metashift.co.uk Data based intelligence is a critical part of the modern world, but historically talent acquisition has tended to be based on gut feel and lived experience, making it very slow to wake up to the new realities of data-based decision making. Thankfully things are now changing, and one aspect of this change is the rise of talent intelligence as a talent acquisition business function. My guest this week is Marlieke Pols, Talent Intelligence analyst at Philips. Marklieke recently authored a whitepaper that Phillips has published aimed at helping employers better appreciate the immense value of talent intelligence as a critical part of any talent acquisition strategy. In the interview, we discuss: • What is talent intelligence? • Why instinct is not good enough • Difference between talent intelligence and people analytics • The key benefits, KPIs and ROI of talent intelligence • Data sources • How many employers are using talent intelligence • Building the business case • Th

Contact: matt@metashift.co.uk The recruiting technology marketplace is getting extremely complex, and it can be challenging for talent acquisition leaders to develop fully effective technology strategies. My guest this week is David Wilson, CEO of industry analysts The Fosway Group. In our interview, David talks about the kind of approach and insights Fosway used to analyse talent technology markets. We also talk in some depth about the HCM suite versus specialist solution debate. A debate I can see raging for some time yet and one that will continue to shape the patterns of investment and acquisition in the recruiting technology marketplace. In the interview we discuss: • The role of an industry analyst • Headline findings from Fosway’s 9 Grid report into Talent Acquisition • Why the talent acquisition technology market is currently in flux • HCM suite vendors versus specialists • The evolution of the ATS / CRM debate • Ecosystems over systems • Current shortcomings in data and analytics Download

Contact: matt@metashift.co.uk Recruiting Future Round-Up is the new monthly show on The Recruiting Future Podcast channel. It's a short round-up that highlights episodes you may have missed and gives you my take on some of the key learnings from my guests. As this is my last show of the year, rather than offer you a round-up specifically for the December interviews, I thought I'd round up the whole of 2019 and at the same time take a little bit of a look forward to 2020. Links to interviews mentions in the show: Bruce Daisley Tom Goodwin Francesa Gino Matthew Syed Anna Whitehouse Podcast audience survey, I need your feedback. Thanks to 4MAT for sponsoring, if you are thinking of replacing or refreshing your careers website in 2020, I would strongly recommend downloading their new eBook. Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk It seems like we have been talking about the candidate experience forever, and while some employers have made progress in improving things, there is still a long way to go. One of the issues has always been the lack of a recognised model to explain and then consequently strategically address the candidate experience. I was therefore delighted to hear that Exaqueo, Career Crossroads and The Talent Board have been working in partnership with several Fortune 500 employers to develop a new employee lifecycle and candidate experience model. To tell us all about this, my guest this week is Susan LaMotte, Founder and CEO of Exaqueo. In the interview, we discuss: • Process versus experience • Phases of the candidate experience • The unification of candidate experience and employee experience • Why so few employers are fixing their candidate experience • Measurement • Source of influencer versus source of hire • Talking points and messaging for employee referrals • Employer Bra

Contact: matt@metashift.co.uk Many organizations are currently finding talent acquisition very challenging and need to increase the sophistication of their recruitment marketing to connect with and influence their target audiences of talent. My guest this week is Celinda Appleby, Global Talent Attraction Director at Visa. Visa is using a strategy of data-driven recruitment marketing supported by sophisticated storytelling and technology to meet their recruiting challenges and Celinda has some great practical insights to share. In the interview, we discuss: • Visa's recruiting challenges • How recruitment marketing is changing • Dealing with multiple personas and target audiences • Using data for audience insight • The importance of market analysis • Working in close partnership with vendors • Building business cases and consensus internally • The role of technology • Redefining what storytelling means Celinda also shares her thoughts on where the industry is going over the next two to three years

Contact: matt@metashift.co.uk Buying and implementing a new ATS can be a long, complicated and frustrating process, not to mention the additional work required to drive adoption once the system is actually in place. So what can employers do to set themselves up for success and make sure the process achieves its ultimate objectives? My guest this week is Shanu Varghese, Director, Global HR Technology at Apollo Global Management. During his career, Shanu has been responsible for over 50 HR technology implementations and has some great insights and advice to share. In the interview, we discuss: • The importance of keeping up to date with the market and having an open mind • How to approach the RFP process • Achieving stakeholder buy-in • Strategies for successful implementation • Tailoring your strategy to reflect geographical and role differences • How to encourage usage and adoption • The importance of understanding the vendor's product roadmap. Shanu also talks about recruiting automation and what'

Contact: matt@metashift.co.uk Back in September 2018, I interviewed industry consultant Bas Van De Haterd about his research work exploring emerging assessment technologies. The assessment market is moving exceptionally quickly, and I wanted to invite Bas back, a year later, to update us on what has changed. In the interview, we discuss: • The problems with traditional methods of assessment • Making sense of evolving technologies • The issue with black box algorithms • Are micro-expressions useful? • The power of game-based assessments • Using technology to broaden pools of talent Bas also shares several case studies from employers achieving considerable success with new assessment technology and give us his view on the future. Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk One of the ongoing themes of the podcast in 2019 has been my quest to cut through the hype and find out to what extent employers are automating aspects of their recruiting process. I've spoken to several practitioners and look at the automation debate for a few different angles. So I thought it was high time that I talked to a recruiting technology vendor about the art of the possible in recruiting automation and the benefits they are seeing their clients get from it. My guest this week is Aida Fazylova, founder and CEO of XOR, an automated communication platform for recruiting. Aida started her career as a recruiter and has some great insights to share into both the current and future capabilities of recruiting automation. In the interview, we discuss: • The amount of time wasted on repetitive tasks in recruiting • The evolving sophistication of chatbots • Natural language recognition and intent analysis • Do candidates like interacting with chatbots? • What areas of the

Contact: matt@metashift.co.uk Recruiting Future Round-Up is a new monthly show on The Recruiting Future Podcast channel. Now that I'm publishing two podcasts a week, I'm aware that not everyone has time to listen to every show. Moving forward I'll be recording a short monthly round-up episode highlighting episodes you may have missed and giving you my take on some of the key talking points. Thanks to 4MAT for sponsoring, if you are thinking of replacing or refreshing your careers website in 2020, I would strongly recommend downloading their new eBook. Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk Social mobility is a critical issue in a lot of countries. What should employers be doing to increase social mobility and how effective can their efforts be in terms of tangible results? My guest this week is Lisa Scales, Head of Resourcing, Executive and New Talent at Severn Trent, a large UK based utilities company. Severn Trent has recently moved up to 3rd place in The Social Mobility Employer Index as a result of their innovative work in this area and is seeing huge benefits as an organisation from their initiatives. In the interview, we discuss: • The definition of social mobility and what it means to Severn Trent as an organisation • Recruiting on equal terms to show opportunities to a massive pool of untapped talent • Schools engagement • Work experience focused on employability. • Thinking different about the recruitment process • The Social Mobility Pledge Lisa also talks about the results Severn Trent as seeing from their initiatives and the considerable benef

Contact: matt@metashift.co.uk To fully understand the impact of technology on what we do, it 's essential to look outside of talent acquisition occasionally and see how other areas of the talent ecosystem are being disrupted. My guest this week is Ozlem Sarioglu, an award-winning coach and co-founder of digital coaching platform SparkUs. As well as providing a fascinating overview of how technology is changing coaching. Ozlem also shares some insights and advice into the coaching mindset. Something that will help anyone who is leading and developing a team. In the interview, we discuss: • How Ozlem became a coach • The benefits of and common misconceptions about coaching • How technology is making coaching more accessible • The balance between human and machine • Measuring results Ozlem also gives her thoughts on developing a coaching mindset and shares advice on how people can get the most out of coaching Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk Despite an influx of technology over the last 20 years, the fundamentals of recruiting haven't really been disrupted. So how should we be challenging recruiting norms which no longer deliver what employers need and are process and mindset more important than technology? To help me answer these questions, and more besides, my guest this week is Matt Buckland making a welcome return to the show. Matt is currently Founder and Head Of Talent at Rainmaking Venture Studio and has been experimenting with some new approaches to make hiring fairer and more effective. In the interview, we discuss: • The importance of challenging assumptions • Using data to uncover bias and why bias is a loaded word • Anonymous testing • Why process is critical • Making culture and mindset shifts rather than relying on techniques and technologies • Matt also talks about the recruiter networking group DBR and shares his thoughts on the future of recruiting. Subscribe to this podcast in Apple Podcas