It's Covered: The Insurance Podcast

We take a look at how speed limits are set on our roads and how well we obey them. http://www.itscovered.net Our free ebook for agents on how to help customers with claims: www.itscovered.net/ebook

One of the most important things an agent can do in a claim is to set expectations and sometimes that means telling the customer hard truths. Our website is http://www.itscovered.net The free ebook is at http://www.itscovered.net/17

We should be documenting our files with the possibility in mind that those notes might be shown to a jury one day. Because sometimes they are. Our website is http://www.itscovered.net  Free ebook on servicing claims as an agent http://www.itscovered.net/ebook

Are we reading our emails and texts before we send them? Are we communicating something we don't mean? Email is one of the most misunderstood forms of communication for a reason, and we look at a recent email Paul received as an example. Our Facebook group: https://www.facebook.com/groups/342939569511083/ Our YouTube page: https://www.youtube.com/channel/UC03jXlcZlnboE8EX6TON9tg Website: http://www.itscovered.net

Today we explore what our time is really worth, and should we sometimes get rid of a customer who is taking up too much of it? Our website, which is NOT a waste of your time, is http://www.itscovered.net  Our free ebook on handling claims as an agent is at http://www.itscovered.net/ebook

We take a look at a really weird accident claim and try to figure out how we would decide it if it were assigned to us. Spoiler - we're not sure. Do you have an idea about it? Join our Facebook group at https://www.facebook.com/groups/342939569511083  See the video at https://www.huffingtonpost.com/entry/good-samaritans-dui-crash-florida-live-stream_us_59ae5e3ee4b0dfaafcf23283

In claims, we developed kind of a six sense when people were about to tell us a fib of two. A lot of times certain phrases gave us a hint of what was about to come. Today we discuss some of those phrases. our website: http://www.itscovered.net

We play "Is That Covered?" with the original Ghostbusters film, particularly the attack of the Stay Puft Marshmallow Man. It's going to be fun making sense of this one! Our website is http://www.iscovered.net

Talking about an article about Harvey and issues dealing with flood insurance. The article in question can be read here: https://www.insurancejournal.com/news/southcentral/2018/04/11/486116.htm Our website is http://www.itscovered.net Free ebook on claims at http://www.itscovered.net/ebook

Paul saw some insurance advertisements while watching eSports on Twitch, and we began to wonder if this were a good outlet for marketing. So we pull the demographics of the eSports audience and begin to analyze it. The report can be downloaded here: http://www.nielsen.com/esports-playbook  Our website is http://www.itscovered.net

We got two calls this week about new claims, so we discuss what we learned from them. Contrary to popular belief, the agent can actually do a lot in claims. Some of the ways you can make the claim experience better is in our free ebook found here: http://www.itscovered.net/ebook Our website is at http://www.itscovered.net

Paul and Mel discuss the fatality accident out of Tempe where a self-driving Uber struck a pedestrian. We'll tackle the future of insurance with self-driving vehicles and also a preliminary liability analysis of this accident. The footage from the vehicle:  https://www.facebook.com/TempePolice/videos/2337144116311806/ Our website: http://www.itscovered.net Our free ebook on handling claims as an agent: http://www.itscovered.net/ebook

Paul is solo this week and reflecting on a story he heard on a RIVAL PODCAST. That's not at all what the other podcast is, but we thought we would throw a little tension in the description there. Website: http://www.itscovered.net Free ebook: http://www.itscovered.net/ebook

Paul and Mel discuss a video Paul's been working on for the PACT course, which takes the viewer inside a body shop and goes through a lot of the common insurance issues when it comes to repairing a vehicle. The preview video of this is here: https://youtu.be/-tn2zMZtRuc Also our PACT course: https://pact.teachable.com/  Free ebook: http://itscovered.net/ebook

It's time for our favorite insurance game - Is That Covered? - where we take scenes from movies, shows, or other media and act like the adjuster coming to the scene in the aftermath to try to put things right. This time, it's the famous scene from Fried Green Tomatoes when Kathy Bates slams her car into the vehicle of those snot-nosed brats who steal her parking space. www.itscovered.net www.itscovered.net/ebook for our free ebook on how to better handle claims as agents.

Today Paul and Mel tackle "insurance speak" and how we need to do better as an industry in explaining what we're doing. Also some explanation of why Mel keeps using DJ phrases and telling a state representative that someone earned "an LSP". Website is http://www.itscovered.net Free ebook on servicing claims as an agent: http://www.itscovered.net/ebook

Welcome to episode 2! Paul and Mel tackle an insurance related article about a 3 YEAR OLD ACCIDENT that apparently people are still angry over. Link to the article below. Come visit us at www.itscovered.net Download our free ebook to help you guide your customer through a claim at www.itscovered.net/ebook. Article is at http://www.wlwt.com/article/pothole-insurance-claims-could-cost-you-more-money-affect-driving-record/15390824

We open our inaugural (that's as hard to type as it is to say) episode with some background, who we are, why we're doing this, and why you need to be listening each and every week. And yeah, you need to be here. This is a podcast about insurance for insurance professionals who are passionate about what they do, or at very least want to be. Our website is http://www.itscovered.net Download our free claims ebook at http://www.itscovered.net/ebook

This is a word-by-word recreation of how this podcast got started. Well, no, not really. We're actually both really excited and enthusiastic about insurance, and while the public might thinks this topic is boring, we know it's actually really critical in helping our neighbors in their hours of need. And we want to get better at our jobs, and we want you to get better at yours too. Our website is http://www.itscovered.net