Naturally Savvy

Send us a textSince you can't dis-invite a difficult relative or employee to your holiday party, what can you do?The holidays bring celebrations of all kinds, from family get-togethers to office parties.Unfortunately, there always seems to be one or two people who come with a negative attitude and are intent on bringing others down with them.Instead of putting up with their behavior this year, what are some tricks you can use to turn their frowns upside down?Mark Goulston, MD, author of Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life, joins hosts Andrea Donsky and Lisa Davis to share his expertise in the field of negotiationDr. Goulston says you can actually train these people to be positive. One tactic is to call them ahead of time (or, if you're a female, have a male call... men asking for help is often received better) and say something like, "I need your help with something. You're an important person. We don't know who of the other party atten