Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management

Most feedback fails not because it’s wrong — but because it triggers defensiveness. ⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠ In this episode, cognitive scientist and author Therese Huston joins Kwame Christian to reveal the brain science behind effective, non-threatening feedback. You’ll learn why even well-meaning feedback can backfire, how to prevent emotional resistance before it starts, and what most managers get completely wrong when delivering hard truths. Whether you're a leader avoiding uncomfortable conversations or someone who wants to build a culture of trust, this episode gives you practical, research-backed tools to speak up without sparking conflict. Discover the subtle shifts — from leading with listening to stating your intentions — that make feedback land with clarity and care.