Landscape Live!

Joe Pedatella, Director of Spa 23 Health & Racquet Club and Kodiak Landscape Design, tells you how to create a successful corporate culture in your business. We will talk about why it is so important to give your customers world-class service and how you can get your team to buy into this concept.Some of the topics in this episode include: -What is world-class service? -The importance of creating world-class service. -Training your employees / team to deliver world-class service. -How this service be applied to any type of company.Pedatella believes successful employees build a successful business and that success lies with the entire team. As a lifelong enthusiast in the fitness field, Joe manages over 140 employees, for which he is responsible for hiring, training, personnel duties. He has provided the business with a Customized Business plan, which has built Spa 23 tremendously since he took on the role of Executive Director.Pedatella has consulted and provided problem-solving techniques f