Social Capital

340: Creating Raving Fans In Your Marketplace - with Shane Whelan

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Synopsis

Meet Shane Shane is a serial entrepreneur and podcaster, living in Linden, Michigan with his family. How can you consistently stand out from your competitors?  I think in this day and age, everyone's so bombastic and trying to stand out especially in the social media world, I think to do the opposite. Remember the old cliche, the loudest one in the room is the weakest one. I think when we can understand that, without even going into the layers of it, it's easy to just kind of kickback be a little bit quiet and draw people in. We're so eager to talk about ourselves and talk about our reviews or certification or whatever it is, but when we can hang back and just be present at the moment, that is what's going to draw people in and create real interest. When you can be that warm, fuzzy blanket and make yourself stand out from the noise that we live in. How can you create raving fans in your marketplace? So my obsession in my service company was the customer experience. If you were to break down and rank on a