Cbo Speaks

Kimberly Kvaal is executive vice president and vice president for administration and finance at the University of Puget Sound in Tacoma, Washington. In this episode, Kvaal joins our host Donna Schiele to discuss finding purpose in higher education leadership, the power of mentorship in career development, and innovative approaches to financial sustainability in modern universities.   "I think now more than ever for the CBO, it is important to be able to tell the story about why the business model doesn't work and attract supporters for the necessary steps that we need to take to sustain our institutions," Kvaal says. This perspective comes from nearly three decades of experience in higher education finance. "It's that ability to be able to communicate technical information, complicated information clearly to be open to providing feedback and building relationships because so much of the work that we do is through building support across campus." She emphasizes the importance of maintaining strong relationship

John Crawford is vice president for finance and chief financial officer at Texas A&M University in College Station, Texas. In this episode, Crawford joins our host Donna Schiele to discuss following in his father's CPA footsteps, managing Texas A&M's massive $2.5 billion budget during a tuition freeze, and navigating the evolving landscape of higher education finance.   "I think evaluating the P3 [public-private partnership] opportunities is crucial," Crawford says, highlighting the importance of strategic financial management in modern higher education. "We as a leadership team just have to be more strategic in how we approach things." Crawford emphasizes how universities must adapt to new funding realities while maintaining public confidence and institutional growth.   Join us for a conversation with Crawford as he shares insights about centralizing financial operations across campus, balancing infrastructure investments with affordable tuition, and the vital role of professional organizations like

Robin Van Harpen is senior vice chancellor for finance and administrative affairs at the University of Wisconsin-Milwaukee in Milwaukee, Wisconsin. In this episode, Van Harpen joins our host Donna Schiele to talk about transitioning from legal counsel to CFO leadership, navigating institutional financial challenges, and fostering an environment where talent can thrive.   "Leadership in higher education is not easy. It's not for the faint of heart. And that’s not going to change," Van Harpen says, reflecting on the realities of higher education leadership. "But I think it is worth it. It's a little bit like my child who's not easy going. And I say, there are challenges, but they are equally matched by the joy."   Join us for a conversation with Van Harpen as she discusses UWM's mission as an urban doctoral institution, strategies for maintaining financial sustainability during enrollment shifts, and her approach to leadership development.   Links Check out NACUBO’s other podcasts! Career Conversations NAC

Christopher Calvert is chief financial officer and vice president of administration and finance at Northern Kentucky University in Highland Heights, Kentucky. In this episode, Calvert joins our host Donna Schiele to discuss his journey from private sector finance to higher education leadership, implementing data-driven financial strategies, and navigating the evolving landscape of institutional finance.   "One of the things that I did learn as I've gone through the various progressions of my career is just learning how to be strategic, learning how to communicate strategy," Calvert says, reflecting on key leadership lessons. "Don't be afraid to stick your neck out a little bit. Don't be afraid to say what's on your mind. Be polite about it. Don't be afraid to be wrong." His emphasis on open communication and calculated risk-taking provides valuable guidance for aspiring CBOs.   Join us for a conversation with Calvert as he shares insights about transforming institutional finances, reversing enrollment decline

The fifth edition of the National Profile of Higher Education Chief Business Officers, released last year, offers crucial insights into the career paths, responsibilities, and aspirations of CBOs across the country. In this special crossover episode between CBO Speaks and NACUBO in Brief, host Donna Schiele and NACUBO's Bryan Dickson explore the Profile's findings with Nicole Long, chief financial officer and vice president of finance and administration at Agnes Scott College in Decatur, Georgia, and Peter Elliott, vice president for administrative services at South Florida State College in Avon Park, Florida.   The Profile examines key demographic trends in higher education leadership, revealing significant progress in diversity while highlighting areas still needing improvement. Long and Elliott provide valuable context around the study's findings on career pathways, succession planning, and evolving skill requirements. Their discussion emphasizes how the CBO role continues to expand beyond traditional fina

Abby Benson is vice president for administration and finance at the University of Rhode Island in Kingston, Rhode Island. In this episode, Benson joins our host Donna Schiele to talk about her diverse career path, the importance of curiosity and transparency in leadership, and the unique challenges and opportunities facing higher education today.   "I would say that curiosity is really important. I think always being curious, always being willing to learn, I think is in line with the values of higher education," Benson says. Continually asking questions and digging into issues provides valuable learning experiences that can be applied to future challenges. "I know that the times that I've asked questions, the times that I've dug into trying to understand an issue are the times that I feel like I'm learning so much, and I know that I can bring that to whatever my next challenge will be."   Benson goes on to talk about the importance of transparency as a chief business officer. Sharing information and providing

Carmen Roberts is the executive director of operations at Great Falls College Montana State University in Great Falls, Montana. In this episode, Roberts joins our host Donna Schiele to talk about her journey to becoming a higher education leader, the challenges and opportunities in operations management, and the importance of fostering collaboration among diverse teams.   "Don't be afraid to take on something that's outside your comfort zone that you don't necessarily know anything about," Roberts says. She emphasizes the value of embracing new challenges and stepping outside one's job description to gain recognition and demonstrate capabilities. "Those other duties are assigned, that's where you get noticed. That's where people see how hard you work, what you're capable of. If you really aspire to leave, sometimes you have to do that. You have to focus on the other duties as assigned." Roberts goes on to talk about the importance of saying yes to opportunities, even when they may seem daunting or unfamiliar,

Brian Lueth is vice president for finance and business at Kalamazoo Valley Community College in Kalamazoo, Michigan. In this episode, Lueth joins our host Donna Schiele to talk about his journey from public accounting to higher education, the importance of effective communication in conveying financial information, and strategies for maintaining affordability and access for students.   "I always try to start the conversation not with a ‘no’. I think that's easy for the CFOs to be pigeonholed into that person that always says ‘no’, and sticking to the budget and those types of things," Lueth says. He emphasizes the importance of reframing conversations to focus on how resources are allocated and the impact of initiatives on students. "I always try to reframe the conversation with, ‘Let's see if we can figure it out, let's see if we can talk about how we are allocating resources.’"   Lueth goes on to talk about the value of listening to understand, being transparent, and learning from failures as critical quali

Michelle Matis is vice president of finance and CFO at Lake-Sumter State College in Leesburg, Florida. In this episode, Matis joins our host Donna Schiele to talk about her career path in higher education finance, managing financial health during challenging times, and the importance of collaboration and transparency.   "I always try to instill that with my team first, that we're going to be transparent. It's helpful if when we're talking to people, we're giving the same message so that there's clarity and consistency," Matis says. She emphasizes the importance of clear communication and using consistent terminology when discussing financial matters. "Making sure we're using the same language is important. Then just communicating often and regularly." Matis goes on to talk about educating staff on the college's finances, funding sources, and budget allocation to foster a shared understanding.   Join us for a conversation with Matis as she talks about balancing long-term investments with short-term needs, the

Todd Kilburn is chief financial officer at Kentucky Community and Technical College System (KCTCS) in Kentucky. In this episode, Kilburn joins our host Donna Schiele to discuss navigating institutional transitions, balancing financial leadership with student success, and the evolving responsibilities of modern chief business officers across KCTCS's 16 colleges, 70 campuses, and over 85,000 students.   "I love discussions around strategy... I want to find a place where I can be a strategic thought partner," Kilburn says, reflecting on what drives his career choices and lateral moves. "I like helping to set the strategy and helping the institution advance its goals and its mission." He emphasizes the importance of finding roles that align with one's strengths while continuing to present new challenges.   Join us for a conversation with Kilburn as he shares insights on managing a system of 300+ buildings, the critical role of resourcefulness in leadership, and how maintaining student-centric focus drives strateg

Harry Allen is executive VP for financial excellence and CFO at Belmont University in Nashville, Tennessee. In this episode, Allen joins our host Donna Schiele to talk about his journey from banking to higher education, the importance of relationships and service in leadership, and his vision for the future of finance in higher ed.   "I view my role in the many roles that I've had in my career. I'm mostly one that is empowering others and serving as the catalyst," Allen says. He emphasizes the importance of listening, learning and collaborating to find mutually beneficial solutions. "And so I show up to tables to listen and learn. And I think when you spend time doing that first, you get a true understanding of what the person's goals and motivations are versus coming to the table ready to say no to something."   Allen goes on to talk about his excitement for the future, seeing AI not as a threat but as a tool to enhance human creativity and innovation. He advises emerging leaders in higher ed to raise their

Kimberly Wagner is the vice president of business and finance at Elgin Community College in Elgin, Illinois. In this episode, Wagner joins our host Donna Schiele to talk about her transition from corporate accounting to higher education, the importance of empowering and investing in your team, and trends and changes in community colleges.   "I think truthfully sweating the small stuff sometimes back then does make you appreciate later, you know, looking back," Wagner says. She emphasizes the value of truly listening and absorbing information, especially early in your career. "One thing that I wish I would have done more, and I think I tried my best as much as I can, is that listening – truly listening – you need to listen and absorb." Wagner goes on to advise aspiring leaders to think carefully before responding, noting the wisdom in pausing and delivering thoughtful responses.   Join us for a conversation with Wagner as she shares insights from her diverse career path, discusses Elgin Community College's awa

Claire Knapp is the vice president of finance and administration, chief business officer and treasurer at Manchester University in North Manchester, Indiana. In this episode, Knapp joins our host Donna Schiele to talk about his unique career journey from public accounting to higher education, navigating financial challenges in a post-pandemic environment, and the importance of collaboration and relationships in his role.   "If you're stepping into the CBO role, you have to have a strategic mindset. I think it's important to be thinking strategy and also to be able to think strategy with not only the group that you may be working with, but thinking strategically with the cabinet, thinking strategically with the board, bringing strategic ideas," Knapp says. He emphasizes the significance of strong analytical skills and the ability to interpret data effectively. "Relationships are really critical. I view myself as an investor for the university. So when departments or other of our colleagues come and ask them wh

Lori Seager is vice president for finance and chief financial officer at Colorado College in Colorado Springs, Colorado. In this episode, Seager joins our host Donna Schiele to talk about her unique career path, the value of a liberal arts education, and the evolving role of a CBO.   "I think if a person cultivates that relationship, especially with their supervisor and asks for opportunities to be involved in new projects and learn new things, I think that's a really valuable experience for a person who aspires to a CBO role," Seager says. She emphasizes the importance of mentorship and actively seeking out growth opportunities. "I think it's the work that I do in my daily job. But I have always valued and made it a priority to be involved in networking and professional development," Seager goes on to say, highlighting how continuous learning and building connections have been key to her development as a leader.   Join us for a conversation with Seager as she shares insights on the challenges and rewards of

Amanda Withers is the chief financial officer and senior vice president for operations at Sam Houston State University in Huntsville, Texas. In this episode, Withers joins our host Donna Schiele to talk about her journey to becoming a CBO in higher education, the importance of leadership and mentorship, and the future of the CBO role.   "I think the CBO is going to become more of an integrated leader," Withers says. As resources become more constrained, CBOs will need to be data-informed and lead conversations about cost containment while working closely with other senior leaders. "The CBO role is going to continue to grow in depth and breadth as part of the core leadership of the university."   Withers goes on to talk about the importance of showing up and being intentional in both professional and personal situations. She emphasizes that time is our greatest asset, so we must invest ourselves fully in the moments we're in, whether it's a meeting or a child's sports event.   Join us for a conversation with W

Clayton Gibson is vice president for finance and administration and CFO at the University of North Texas in Denton, Texas. In this episode, Gibson joins our host Donna Schiele to talk about his educational journey, his transition from corporate to higher ed, and the importance of mentorship.   "Focus on your career and technical skill sets, but you also want to be involved in the community," Gibson says, recounting valuable advice he received from a mentor at Ernst & Young early in his career about the value of that connection to your community when you’re working to move into more prominent roles. He goes on to talk about how he has maintained involvement with non-profits throughout his career journey, recognizing the importance of community engagement for leadership roles.   Join us for a conversation with Gibson as he shares insightful leadership lessons, discusses addressing workforce challenges in higher ed, and offers his perspective on the future of the industry and his own career.   Links Check o

Ann Bordelon is executive vice chancellor for finance and administration at the University of Arkansas in Fayetteville, Arkansas. In this episode, Bordelon joins our host Donna Schiele to talk about her career journey, mentorship, and leadership through change in higher education.   “I look back on my career and there have been a handful of people who have really been instrumental,” Bordelon says. She goes on to emphasize the importance of mentors and sponsors who invested in her growth and advancement throughout her career.   Join us for a conversation with Bordelon as she talks about transitioning from corporate roles to higher education leadership, guiding her institution through challenges like the COVID-19 pandemic and an ERP system implementation, and keeping students at the heart of every decision.   Links Check out NACUBO’s other podcasts! Career Conversations (brand new!) NACUBO in Brief

Peter Elliott is vice president for administrative services at South Florida State College in Avon Park, Florida. In this episode, Elliott joins host Donna Schiele to talk about his career path, challenges in higher education, and the importance of community colleges.   “I like to say when I introduce myself: I'm here because usually when a student gets to my office, they're not happy, and the odds are pretty good I'm not going to make them happy,” he says. Elliott explains that teaching as an adjunct allows him to interact positively with students and connect back to the mission of higher education. “So in a classroom I get to interact with students in a positive way, and it connects me back to what we're doing,” he continues. Teaching accounting reminds Elliott that the focus should be on changing students' lives.   Join us for a conversation with Elliott as he talks about transitioning from auditor to higher education administrator, solving hiring challenges, and why community colleges are often overlooked

Rob Cramer is vice chancellor for finance and administration at the University of Wisconsin-Madison in Madison, WI. In this episode, Cramer joins host Donna Schiele to discuss learning from mentors, overcoming challenges, and being optimistic for higher education.   "How do we get to ‘yes’ when being asked to help solve problems?" Cramer reflects. Despite challenges, he remains focused on understanding needs and finding solutions—a mentality that fuels his optimism for higher ed's future. "That's still something that really sticks with me today," Cramer says.   Join us as Rob Cramer recounts his journey from state government to higher ed leadership. He shares insights on managing risks, fostering student success, and supporting today's evolving workforce. Even amidst challenges, Cramer remains optimistic about the critical value of higher education.   Links Check out NACUBO’s other podcasts! Career Conversations (brand new!) NACUBO in Brief

Samuel Sudhakar is vice president and chief financial officer at California State University, San Bernardino in San Bernardino, CA. In this episode, Sudhakar joins host Donna Schiele to talk about his career journey, the importance of developing leaders, and how higher education needs to adapt.   “The effectiveness of a leader comes from developing a number two and succession plan,” he says. Sudhakar emphasizes grooming leaders within his team and providing opportunities for growth. “Over the years, we had developed a strong infrastructure in IT. So when I moved over, taking over this division, I had very strong people supporting me on the IT side." He goes on to discuss the importance of empowering others.   Join us for a conversation with Sudhakar as he talks about supporting student success, advancing diversity, equity and inclusion efforts, and preparing for the future of higher education with AI.   Links Check out NACUBO’s other podcasts! Career Conversations (brand new!) NACUBO in Brief