Your Virtual Upline Podcast

If you’ve been struggling with customer retention, you’ll want to listen because today I share my #1 customer retention strategy, and it’s so simple that anyone can do it and instantly start to see better results! Listen to Learn 3:09 - My #1 customer retention strategy and the impact that offering more value to your customers will have on both you and them  4:14 - A look at the customer experience and the two parts to this system  5:48 - How the point of purchase is not the finish line, it’s the starting line when you use the transformational approach to selling 6:37 - A special ask I have of you on how you can support this podcast and its message 7:24 - A real life example of how a product can solve a problem for your customer  8:12 - Why customer service, despite common beliefs, doesn’t build relationships and trust or offer a lot of value  Follow me on Threads & Instagram at @bob_heilig Join our free Network Marketing Community  

Whether you refer to our industry as network marketing, social selling or direct selling, there are negative perceptions and beliefs that exist about our profession as a whole. In this episode, I share a different way of looking at what we do, and if you start doing what I talk about here today, I guarantee that you will defeat 90% of your competition! Listen to Learn 0:44 - What the negative perception of network marketing is and where it all stems from  4:48 - The 3 pillars that will help you in overcoming this negative perception 8:37 - Why you need to always be growing as a person, and as a leader, in order to grow your business 9:30 - A special ask I have of you on how you can support this podcast and its message 13:02 - How your definition of success will change as you continue to grow  15:02 - Why I say that growth is intentional, and you are the catalyst for the growth of your team    Follow me on Threads & Instagram at @bob_heilig Join our free Network Marketing Community  

In today’s episode, I share the ways we as a company navigated a recent season of drought, with the hopes that what we learned during this time can help you become a better leader, no matter what season your business is in! Listen to Learn 3:19 - The natural reaction most people have when business starts to slow down and what good leaders do instead 6:40 - Some common objections that I hear from clients I’m coaching, plus the importance of personally sponsoring the new members of your team  8:28 - A special ask I have of you on how you can support this podcast and its message 9:09 - My personal story of what our company has been experiencing and the lessons that I have learned through this process  15:47 - The results of our last launch and what we did differently to make it such a success  18:58 - What I considering to be the big takeaway and lesson to apply during a season of drought    Follow me on Threads & Instagram at @bob_heilig Join our free Network Marketing Community  

If the way you’ve been taught to recruit feels gross to you, today I’m sharing an Instagram Live I recently did that walks you through a very powerful 3-step process to help you immediately make a shift and start feeling better about how you do it! Listen to Learn 3:32 - Specific questions to ask yourself regarding the customer side of your business and how this relates to your current feelings about recruiting 6:32 - What happens when you bring negative thoughts and feelings into your recruiting efforts 9:11 - A special ask I have of you on how you can support this podcast and its message 9:53 - The super important question that requires a very hard look in the mirror 14:46 - What the biggest reward for building your business will be (hint: it’s not the money) 16:30 - 3 things to do DAILY that will absolutely make you successful  18:18 - A special reminder about the Free 3-Day Live Workshop happening this week and what you can expect by taking part   Save your seat to the Free 3-Day Live Workshop, Revive You

When you’re having a business conversation with a prospect, there are specific things you should NEVER say to that person, and I’m going to be revealing 5 of them in this episode! Listen to Learn 2:30 - Why asking a prospect if they have ever thought about becoming a coach/consultant is not a good way to start a conversation  4:25 - A common question people ask prospects that actually devalues what they do 5:54 - A special ask I have of you on how you can support this podcast and its message 6:42 - How one question will most likely lead to a “no” and a dead end with the prospect, almost every single time  7:39 - Phrases (that even I use to say!) that you shouldn’t be using in your sales conversations 8:25 - What is even more important in 2023 than what it is you are selling   Save your seat to the Free 3-Day Live Workshop, Revive Your Downline!  Follow me on Instagram at @bob_heilig Join our free Network Marketing Community  

Today I have another strategic episode for you, where I not only answer the question of WHEN you should share your business with a new customer, but I reveal HOW to do it and what to keep in mind before even presenting your business to that customer! Listen to Learn 2:33 - How to begin creating a positive customer experience and what to consider about the timing of bringing up the business to that person  5:46 - The benefits of leading the conversation by problem-solving and some specific questions you can ask to get to know that person and his or her pain points  9:23 - How this approach makes it possible to sell your business without even talking about it 10:04 - A special ask I have of you on how you can support this podcast and its message 13:43 - What you can start to do if your communication with customers has primarily been through text, messaging or some sort of automation  16:33 - Something I promise will happen if you implement the process and approach I share in this episode  17:08 - A reminder abo

If you’re struggling with building a team, leading people to success or just finding higher-quality business builders, this episode is for you, as I reveal how to get out of the “stay stuck cycle” once and for all! Listen to Learn 1:33 - What the “stay stuck cycle” is and how it’s a self-fulfilling prophecy that we create ourselves in our business  3:06 - The root cause of why so many people are struggling to build a team  3:53 - Why a transactional approach and leading into a sales conversation with product information is the wrong thing to do 6:52 - The role that perceived value plays in recruiting the business leaders you really want working with you  8:27 - A special ask I have of you on how you can support this podcast and its message 10:49 - The two main things you’ll notice happens when you prospect down and recruit C-level team members  11:38 - An action step you can take right now to break free from the repeating cycle I talk about in this episode  13:38 - What to expect from the upcoming Revive Your

If asking existing customers to host parties is part of your business strategy, then you’re going to LOVE this episode, as I reveal a better way of doing it than you’ve probably been taught!  Listen to Learn 1:48 - The situation that inspired this episode  5:04 - The role that understanding value and cost will play if you’re wanting your customers to host a party 6:51 - Why just expecting someone to do you a favor by hosting a party isn’t enough value for that person  7:36 - A special ask I have of you on how you can support this podcast and its message 8:17 -  How I would present this opportunity to a customer 11:31 - The 3 primary motivations of your customers and how to use them inside the conversations you’re having with them 15:23 - Why doing hard work isn’t the problem people in business are having, and the single worst piece of advice that I see being given  16:41 - The magic that will happen and what you’ll notice when you start to master these conversations  19:23 - A sneak peek at something we’re of

Today I’m sharing a portion of a recorded coaching session that I did with a Mastermind client of mine, Meg Kozlowski.  Meg has found that she’s at a place in her business where she’s kind of lost that passion and fire that she once had, particularly around the recruiting aspect, and I know that this is something that many of you will relate with.  Oftentimes, we talk about purpose in a general and vague way, but in this coaching call, we get really granular as we specially look at what Meg’s ideal recruit looks like.  You’re going to hear about where vision and purpose really begins, and I know you’re going to get tons of value out of this coaching session I had with Meg!  Listen to Learn 3:54 - What to consider as you attempt to gain more clarity on who your dream business partners are 5:22- Where vision really comes from, and the reasons why just sustaining your business at the same level is not the same as having a vision 6:07 - How to get back into the growth mindset of going out and serving at a higher

Today’s episode is short in length (but not in value!), as I give you an exercise to help you be more authentic and relatable with the content you share on social media!  Listen to Learn 1:13 - A goal I’d like you to set this year as it relates to how authentic and relatable you come across as in your content  1:38 - How to get over the fear of presenting the real you online, and an exercise you can do right now to begin this process  4:13 - A special ask I have of you on how you can support this podcast and its message 5:08 - The ways you can use the feedback you receive from those who know you the best  5:51 - A reminder about where the value in your business really comes from  Follow me on Instagram at @bob_heilig Join our free Network Marketing Community  

In this episode, I'll be discussing the most crucial sale you'll ever make: selling yourself on YOU! Listen to Learn 2:03 - What you’re really asking people to do when they join your team 3:02 - Why it’s not just a one-time sale when selling you to yourself  4:23 - The things that most people getting into business are looking for, more than just money or rank in the company  6:11 - How you’ll start to create better results when you get present to how far you’ve really come  7:57 - A special ask I have of you on how you can support this podcast and its message 10:18 - A powerful reframe I was given by a mentor of mine around the real value I had to offer other people 13:33 - An action step you can take right now to gain clarity around your true value  15:18 - Your future is so much brighter than your present and past, but you have to be willing to do this…   Follow me on Instagram at @bob_heilig Join our free Network Marketing Community  

In today’s episode, I’m giving you some very actionable strategies and approaches for authentically sharing a product sale or promotion on social media, all in a transformational way! Listen to Learn 2:04 - The most important question to be asking yourself right now when it comes to creating content  3:26 - Why you need to be doing more than just posting the same graphics and info that everyone else is using when promoting the sale  4:32 - How to “stop the scroll” by using the right images  7:20 - Why I love going live as a way to authentically share and sell 7:52 - Specific advice I gave to someone looking for feedback on her recent Instagram Reel  10:44 - A special ask I have of you on how you can support this podcast and its message 12:09 - What to keep in mind with the post itself and where people often make mistakes  14:10 - What I recommend with the post copy and Call to Action  16:00 - Why testimonials are so powerful in this transformational concept of content creation  16:50 - A lie we’ve been told t

In today’s episode, I’m breaking down the art of a sales conversation by using a powerful, live coaching session that will demonstrate the framework to use if you’ve ever wondered when is the right time to share your business with someone! Listen to Learn 1:11 - A reframe to keep in mind if you’re struggling with sales and talking about your business  3:48 - The first phases of a sales conversation, the connection phase, and the question to be asking at this point  4:28 - How value creation really begins at the problem phase  6:03 - The way to begin creating the desire for someone to want to make a change in the solution phase  7:08 - Why it’s so important to prepare for the fourth stage, the transition phase, when you share your offer  8:03 - The #1 skill you need to master in 2023, and why this is no longer just something that is just nice to have 9:57 - A special ask I have of you on how you can support this podcast and its message 10:39 - A real life example of what a student of ours experienced during a

If you’re not asking for referrals, you’re missing out on a huge opportunity to grow your customer base, help more people and change more lives, all while being more fulfilled yourself, which is why in today’s episode I want to give you a more transformational way to leverage referrals! Listen to Learn 1:39 - What research says about the importance of leveraging your existing client base in order to grow your sales  2:41 - The role that the customer journey plays in asking for and getting referrals, plus the two points of the experience that I want you to focus on  5:17 - How asking for a referral right when someone buys from you should be a natural progression for you 6:24 - The question you need to be asking at this point, plus why being specific here is key  8:18 - A special ask I have of you on how you can support this podcast and its message 11:11 - Ways you can ask for the referral once someone has gotten some sort of positive result from the product or service purchased 14:53 - What I would do differen

In today’s episode, I share a really powerful shift in the way that you should approach doing something different and new in your content if you find that people aren’t engaging with, or even watching, your videos! Listen to Learn 3:01 - The choice each of us has to when we start to do something new, especially when it comes to creating content  4:33 - A big shift in mindset I want you to consider the next time you go live on social media 6:13 - The magic that happens when you learn to fail from a place of love instead of fear  8:33 - One thing you can do over the next 6 months that will dramatically change who you are as a person 10:25 - A special ask I have of you on how you can support this podcast and its message 11:23 - My personal journey with live video and the challenges I learned to overcome through taking consistent action  15:13 - An interesting thing that happened when I spoke my commitment to go live for 30 days and how long it took me to start seeing traction  17:38 - The role that always keepin

Leadership really does start with you, and in this episode, I reveal the responsibility that you have as a leader to lead your team by example, and to not ask them to do something that you’re not willing to do! Listen to Learn 1:12 - Why right now is the time for you to get recommitted  and refocused on your personal business  3:53 - What I learned about leadership years ago and the very first step I took to become a better leader  4:32 - A common mistake that I recognized I was making and why I want you to avoid doing the same  6:40 - The crucial role that knowing your numbers should always play, plus what to focus on if your team isn’t growing 7:42 - A special ask I have of you on how you can support this podcast and its message  13:08 - What I mean when I say that “a success story has a shelf life” and how this concept applies to your business  14:00 - The tremendous responsibility and opportunity you have at this time as a true leader    Follow me on Instagram at @bob_heilig Join our free Network Marketin

Today, I want to answer a question I consistently get, "Bob, what would you do if you started your own network marketing business?". My answer is based off of 2 things: 1. 10 years of experience as a distributor in different sales/network marketing companies   2. My experience with coaching and working with THOUSANDS of people Tune in as I share the lessons I learned throughout my entire career and the key things I would do before ANYTHING else if I started my own network marketing business tomorrow.   Listen to Learn 1:57 - Shoutout to my Instagram followers  2:39 - Define a clear social media content strategy 4:27 - Why your goal shouldn't be just to sell/recruit people?  6:20 - It's not your job to motivate people  9:27 - The #1 tool to attract and connect with the right people 13:30 - Benefits of a well-defined content strategy 14:26 - Act with a sense of urgency   Join our free community

Hey everyone! We’ve got a special episode today.  Joining me today is my very good, close friend and Director of Coaching, Megan Weisheipl.   She is here to share an exciting announcement about her brand new book, The Selfish Hour. We’re talking about the main concept of the book, challenges she faced during the writing process, and a preview of The Selfish Hour! Get a sneak peek at the first chapter of the The Selfish Hour for free - www.meganspeaks.com/the-selfish-hour  Follow Megan on Instagram: https://www.instagram.com/meganweisheipl/   Listen to Learn 1:31 - About Megan Weisheipl (career & business background) 6:38 - The challenges to writing a book  8:09 - Main concept and idea of The Selfish Hour 14:38 - Redefining 'selfish' - what 'understand yourself' means 21:35 - Transforming your life in one hour a day 24:18 - How to revisit and let go of painful memories 27:45 - The transition from stagnation to growth  32:15 - Overcoming the most challenging part of the process 34:47 - How to get access t

Have you ever felt like serving, supporting, and leading your team is no longer serving you anymore but instead is leading to burnout and exhaustion?   If you can relate to this, then this episode is going to be very valuable for you.  Today, I’m sharing with you my personal coaching session with Jackie Richards.  We talk about this idea of working ON your business instead of IN it, stepping back to enable business growth, re-evaluating your role in your business, and elevating your leadership through delegation. You can follow Jackie on Instagram HERE: https://www.instagram.com/the.jackie.richards/   Listen to Learn 3:00 - Episode Intro: Getting to know Jackie Richards 9:44 - How martyr complex and guilt affected Jackie's leadership  14:03 - Overcoming martyr complex and enabling business growth 18:05 - Exhaustion, burn out, and stepping back from the business 20:34 - How to elevate your leadership through delegation 23:37 - Tips to succeed on your social media content this 2023  30:37 - Social media CTAs t

The uncertainty of social media platforms (Facebook, Instagram, etc.) have imposed a big risk for a lot of businesses, especially for those that rely solely on them.   Recent statistics and trends show that social media engagements have decreased dramatically.  The big question now is this: “Is social media dying?”  Today, we’ll discuss whether or not social media is still a viable tool to grow your business this year. Join our Social Media Content Creation Workshop  DM me the word “WORKSHOP” on Instagram to get the link to register! https://www.instagram.com/bob_heilig/   Listen to Learn 3:01 - Social media statistics & trends you need to know for 2023 11:42 - Authentic Content Creation: Why does it matter in business today?    17:45 - How to share your products in your content without selling    25:44 - Stop relying on your content to build your business 27:44 - Advice regarding YouTube and podcasting 29:11 - The ultimate goal of authentic content creation  31:54 - Why you need to stop chasing the trend