Secrets Of The Top 100 Agents

Tim Heavyside explains to Grace Ormsby how he kept up his sales momentum even through Melbourne’s extended lockdowns. The Fletchers Real Estate director and agent, who ranked 21st in REB’s Top 100 Agents 2021, chats about maintaining office morale, reveals how agents can still “find a way” through resilience, breaks down the key differences between calling auctions in person and online, and highlights how he has achieved his best 12 months in real estate ever. In this episode, you will hear:   Why “sacred selfishness” is important   How the Melbourne market has adapted to lockdowns    What “business as usual” means in 2021 Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have

Cassandra Lantry chats all about defending against disruption in a property management business to Grace Ormsby and Sadhana Smiles. The general manager of Leah Jay, Cassandra shares how her career to date has led her to her current role, reveals her motivations behind attaining a master’s degree, talks taking on board lessons from Amazon, and shares what she personally gained by employing a business coach. In this episode, you will hear::   Why you can’t just do “the same thing” with new technology   How leaders can better prepare for change   Why supportive and flexible environments support staff retention Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if

Real Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics that are relevant to real estate that others might shy away from. The pair provide their predictions as to whether auctions will remain popular post-lockdown, touch on the glitz and glamour of real estate brought to the masses through Luxe Listings Sydney, reflect on how businesses can go about spotting talent, and discuss how agents can prepare themselves both mentally and physically for an eventual market bust. 

Chris Hanley speaks out about the importance of mental health management in business to Grace Ormsby. The CEO of First National Byron Bay and the chairperson of RISE shares why the most important thing a leader can do is listen, explains how a leader’s duty of care can go a long way in a business, and highlights how technology can now offer agents and property managers an innovative, new way to take care of themselves and each other.   In this episode, you will hear:   How Chris approaches care in the workplace   Why uncertainty is okay when you don’t know what the future holds     How the Real Care app aims to support the real estate sector Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics o

Roylene Reilly shares her experiences as a female agent rising through the ranks with Grace Ormsby and Sadhana Smiles. Now the NSW state manager at Elders Real Estate, Roylene reveals her reasons for moving into real estate after a first career in the welfare space, shares some of her trusted methods to secure sales in the face of adversity, and reflects on having her best year ever as a real estate agent while pregnant.   In this episode, you will hear:   Why Roylene believes the current push for equality is more about lip service than changing reality   How important it is that agents believe in the scripts and dialogues they employ    Why you should never make assumptions about clients Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any qu

Openn Negotiation’s Peter Gibbons chats with Momentum Media’s Phil Tarrant for the second-ever episode of REB’s Proptech Pulse. Fresh from listing on the Australian Stock Exchange, the managing director reflects on creating a fair and transparent sales method to empower buyers and sellers, and how this “simple problem-solving” ultimately became the company’s key to success. He also reveals the process of creating a business model fit for the ASX and plans for future market domination. In this episode, you will hear:   What it means to be one of the first proptech companies to list on the ASX   How market intelligence might shape negotiations of the future     What depth-of-market data means and why it offers profound value to a growing business Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social m

Real Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics that are relevant to real estate that others might shy away from.  In this episode, the ‘comedic duo’ ponder whether Gladys Berejiklian has stuffed up with the current lockdown, discuss whether politicians should be taking a pay cut, debate the key differences between smart agents and arrogant agents, and offer their predictions on the 2021 Spring selling season. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email edi

This special episode of Secrets of the Top 100 Agents sees REB’s Grace Ormsby moderate an informative and educational discussion on maximising rent roll fees. Join Thom Richards, co-founder of Managed App; Sid Elias, principal director at LJ Hooker Western Sydney Group; and Paula Matlock, property management director at Marshall White, as they discuss the importance of articulating value to potential clients and reveal their own methods to avoiding discounting and maintaining profitability margins. In this episode, you will hear: • How to win properties without charging the lowest fees • Why the right technology can deliver a better client outcome at a lower cost with a higher return for the agent • How to underpin the value of your agency versus the fee you charge Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Busin

Cathy Baker reveals how she’s making the most of lockdown to Grace Ormsby and Sadhana Smiles. The principal of Belle Property Central Coast highlights the multitude of ways that agencies can maintain morale and culture through COVID-19 uncertainty, outlines why she’s implemented five-year lifestyle plans with her clients, and warns that the transactional way of thinking is in grave danger of becoming obsolete within the next decade. She also offers up free support and mentoring to all listeners, accessible by texting “VISION” to 0488 883 840.  In this episode, you will hear: • Why “past client” is a term no agent should use • How Cathy has future-proofed her business • What it takes to work in a relationship-based model Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and Link

From lockdown, Laura McKay sits down with Grace Ormsby to reflect on a massive 18 months.   The number one ranked agent in REB’s Top 50 Women in Real Estate 2021, group general manager at Highland Property Agents, and an auctioneer, Laura talks about balancing all aspects of her wide-reaching role, explains her attitude to time spent at work, shares how she and her wider team are dealing with the ingoing implications of COVID-19, and emphasises the importance of leading by example. In this episode, you will hear: • Why patience pays off in real estate • What it’s like to be an auctioneer in the online space • How Highland Property Agents is positioning itself for the future  Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what y

Eliza Owen reveals what life’s like as a real estate research analyst to Grace Ormsby and Sadhana Smiles. The Australian head of research at CoreLogic explains how economics differs from business and commerce, chats through the impact of COVID-19 on her own work, highlights how she approaches dealing with the media, and divulges her future career goals and aspirations. In this episode, you will hear: Why snap lockdowns don’t have a marked impact on the property market How agents can better acquaint themselves with data What external forces have the biggest impact on real estate Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the s

Carla Fetter chats to Grace Ormsby about coping with consecutive COVID-19 lockdowns — and still achieving a bumper year for sales. The fourth-ranked agent in REB’s Top 50 Women in Real Estate 2021, and a partner in Jellis Craig’s Armadale office, Carla unselfishly shares the unconventional campaign strategy she implemented due to COVID-19 which brought her average days on market down by more than one week, explains how confidence played a huge role in steering her team through more recent challenges, and talks about balancing family time with business success. In this episode, you will hear: Why all agents should consider a shorter selling period How Carla used the latest Melbourne lockdown to her advantage Why you don’t need to be a perfect leader to manage a great team    Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Est

Maria Carlino emphasises the importance of business leaders believing in the value of property management to Grace Ormsby and Sadhana Smiles. The national head of property management at The Agency chats through her various experiences in the real estate profession, divulges why she wouldn’t have sold her own business if she knew then what she knows now, and outlines her motivations for property management to more closely align with the work done by sales agents. In this episode, you will hear: Why trial and error is so useful in business innovation What corporate experience can lend small business owners Why it’s okay to ask for help from a position of leadership Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today,

Data expert Oliver Stofka sits down with Grace Ormsby to unpack REB’s latest ranking. From lockdown, the Momentum Intelligence research strategist explains how each of REB’s rankings is put together, and outlines their key differences, offers his own insight into the Top 50 Women in Real Estate, and provides a sneak peek of what agents can expect from an all-new ranking scheme.   In this episode, you will hear: • Highlights from REB’s Top 50 Women in Real Estate 2021 • What goes on behind the scenes of REB’s ranking programs • Why agents should put themselves forward for future rankings Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to t

Anna Molinaro talks about taking on a role in the family business to Grace Ormsby and Sadhana Smiles. The rental department manager at OBrien Real Estate in Blackburn shares what led her towards a career in real estate from the world of professional dance, gives insight into team dynamics and her day-to-day responsibilities, stresses just how important mental health care is in the property management space, and highlights the inspiration she’s drawn from looking up to her mother as the director of the business. In this episode, you will hear: Why it’s worth taking time to climb up the ranks How property managers can better embrace change Why mental health care can’t just come from leaders Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions ab

Dib Chidiac gives Grace Ormsby insight into taking the independent route in agency ownership. The seventh-ranked agent in the REB Top 100 Agents ranking for 2021, and the director of DIB CHIDIAC, recounts his move from within a franchise model to independent agency ownership in Sydney’s inner west, outlines how the new business navigated COVID-19, and gives insight into how he juggles so many “different hats” both at home and at work.   In this episode, you will hear: How you can go it alone with the right systems and processes Why there’s not always a need to reinvent the wheel How Dib’s business is tracking so far in 2021 — and what’s still to come from the fast-starter  Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you hea

Anjee Hopton spills the beans on how agents can better embrace marketing to Grace Ormsby and Sadhana Smiles. The national marketing manager at Raine & Horne reveals how she climbed the corporate ladder, explains the important distinction between advertising and marketing, reflects on the changing usage of social media, and provides plenty of tips and tricks to anyone looking to build on their personal and professional brand. In this episode, you will hear: • How Anjee made her way into a corporate leadership role with a national network • Why agents have got to know their “why” • What tech can offer agents in the marketing space Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have i

What can the last 24 months teach us about the future of real estate?   In this episode of the REB Business Empowerment podcast, host Grace Ormsby is joined by Belinda Seers, the head of business development and growth at Direct Connect Australia. Belinda talks about why real estate is already at the front line of Australia’s energy innovation, hints at how proptech is paving the way for the profession of the future, offers insight into her own leadership style, and expresses the belief that the best of real estate is still to come. Tune in to find out: Why it’s worth paying attention to utilities The value in putting organisation first, team second, and the individual third How professional networks can best be leveraged  

Michael Clarke catches up with Grace Ormsby almost a year to the day since his last appearance on the show. The agent and principal of Clarke & Humel, who has maintained his number two ranking in REB’s Top 100 Agents for 2021, shares a breakdown of the business operations, highlights how he learnt what success looks like, offers insight into the need for agencies to ensure they’re hiring for cultural fit, and explains how he gets away without hyper-fixating on the figures. In this episode, you will hear: Why March 2020 was Michael’s least favourite month in real estate, ever The perks and pitfalls of having an open database How business growth can be a by-product of success Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend

Ruma Mundi reveals to Grace Ormsby and Sadhana Smiles how her first heartbreak landed her in Australia, and eventually led to a career in real estate. The principal and director of First National North Western explains her jump from IT to real estate, reveals her motivations and reasons for being ultra-independent, outlines how her educational background has prepared her for her journey in business ownership, and urges the industry to do more to give back to local communities. In this episode, you will hear: Ruma’s values as a first-generation immigrant The importance of education in the real estate space Why business owners can’t manage what they don’t know Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any t