Synopsis
The Secrets of the Top 100 Agents podcast is your weekly discussion with the very best agents in Australia about what sets them apart from the rest, and how you can learn from them. Join Tim Neary as he chats to the industrys top performers.
Episodes
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The WIRE: Having a ‘wins folder’
18/08/2021 Duration: 27minNatasha Burgess highlights the myriad of benefits that can come from entering awards programs to Grace Ormsby and Sadhana Smiles. The sales and marketing strategist for event production at Momentum Connect, Natasha knows the ins and outs of industry awards, and talks through just how much value the application process — and nominating other deserving individuals — can provide people and businesses who are looking to better understand and crystallise their value proposition, reflect on their own wins, and acknowledge their successes. In this episode, you will hear:: Why winning shouldn’t be the only goal of entering awards How to put together an awards submission What you should be putting in a “wins folder” Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and Lin
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Real Estate Exposed – The week concluding 15 August
13/08/2021 Duration: 45minReal Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With Canberra going into lockdown for the first time in over 12 months, the pair discuss the implications of restrictions on the real estate industry with Real Estate Institute of the Australian Capital Territory (REIACT) deputy president Stan Platis. They also question the worth of the “harder grind”, highlight the flow-on effects of e-commerce to Australian real estate, and reflect on the current state of the world.
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The beauty of basic disciplines
12/08/2021 Duration: 28minAndrew Lutze offers his perspective on balancing real estate with real life in a chat with Grace Ormsby — and shows it can still be done in lockdown. The Cunninghams director and the 13th-ranked agent in Australia for 2021 highlights the pitfalls of thinking everything is important, offers up some tips for sorting through daily priorities, shares why leaders should treat people the way they want to be treated, and gives some insight into how he is setting himself up for a great spring, even if COVID-19 Delta disruptions continue to persist. In this episode, you will hear:: Why prices are still going gangbusters What difference daily disciplines can make How to better balance personal life with professional goals Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter an
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The WIRE: Grading carrots and gardening at night
11/08/2021 Duration: 32minAngela Murphy offers her heart-warming outlook on life — and real estate — to Grace Ormsby and Sadhana Smiles. The top-performing sales consultant and agent, who operates out of Elders Real Estate’s Donnybrook office, details her decision to migrate to Australia with her family from South Africa. She also reflects on what she got out of her first local job, reveals her personal reasons for getting vaccinated, and gives an optimistic outlook for our post-COVID future — baboons and all. In this episode, you will hear: How working in real estate is different in South Africa Why agents and property managers shouldn’t take their safety for granted The biggest challenges facing rural agents right now Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If y
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Proptech Pulse: How a simple SMS can boost business success
10/08/2021 Duration: 29minPodium’s regional sales director, Sean Smit, chats with Momentum Media’s Phil Tarrant for the latest episode of REB’s Proptech Pulse. Fresh off Podium’s official Australian launch, Sean reflects on the increasing popularity of mobile communications, and reveals how the company ultimately realised its potential for helping local businesses. With 98 per cent of text messages opened and read within three minutes, he believes that, even in 2021, a simple text message can offer a gateway to business success. In this episode, you will hear: What it takes to grow a business in the middle of the pandemic How businesses can better get the attention of prospective clients in the digital space How digital processes can still offer personalised services Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on soci
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Real Estate Exposed – The week concluding 8 August
06/08/2021 Duration: 41minReal Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. With the Sydney lockdown continuing, the pair discuss rising tensions as restrictions go “bonkers” and foreshadow what will happen as the housing market begins to bear the weight. They also take a closer look at investing, questioning the relevance of mortgage pre-approvals and whether units represent a “golden opportunity”.
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Making hay while the sun shines
05/08/2021 Duration: 19minTim Heavyside explains to Grace Ormsby how he kept up his sales momentum even through Melbourne’s extended lockdowns. The Fletchers Real Estate director and agent, who ranked 21st in REB’s Top 100 Agents 2021, chats about maintaining office morale, reveals how agents can still “find a way” through resilience, breaks down the key differences between calling auctions in person and online, and highlights how he has achieved his best 12 months in real estate ever. In this episode, you will hear: Why “sacred selfishness” is important How the Melbourne market has adapted to lockdowns What “business as usual” means in 2021 Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have
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The WIRE: Embracing change in business
04/08/2021 Duration: 26minCassandra Lantry chats all about defending against disruption in a property management business to Grace Ormsby and Sadhana Smiles. The general manager of Leah Jay, Cassandra shares how her career to date has led her to her current role, reveals her motivations behind attaining a master’s degree, talks taking on board lessons from Amazon, and shares what she personally gained by employing a business coach. In this episode, you will hear:: Why you can’t just do “the same thing” with new technology How leaders can better prepare for change Why supportive and flexible environments support staff retention Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if
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Real Estate Exposed – The week concluding 1 August
30/07/2021 Duration: 37minReal Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics that are relevant to real estate that others might shy away from. The pair provide their predictions as to whether auctions will remain popular post-lockdown, touch on the glitz and glamour of real estate brought to the masses through Luxe Listings Sydney, reflect on how businesses can go about spotting talent, and discuss how agents can prepare themselves both mentally and physically for an eventual market bust.
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Modelling mental health in leadership
29/07/2021 Duration: 25minChris Hanley speaks out about the importance of mental health management in business to Grace Ormsby. The CEO of First National Byron Bay and the chairperson of RISE shares why the most important thing a leader can do is listen, explains how a leader’s duty of care can go a long way in a business, and highlights how technology can now offer agents and property managers an innovative, new way to take care of themselves and each other. In this episode, you will hear: How Chris approaches care in the workplace Why uncertainty is okay when you don’t know what the future holds How the Real Care app aims to support the real estate sector Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics o
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The WIRE: Pushing back against sexism in the profession
28/07/2021 Duration: 32minRoylene Reilly shares her experiences as a female agent rising through the ranks with Grace Ormsby and Sadhana Smiles. Now the NSW state manager at Elders Real Estate, Roylene reveals her reasons for moving into real estate after a first career in the welfare space, shares some of her trusted methods to secure sales in the face of adversity, and reflects on having her best year ever as a real estate agent while pregnant. In this episode, you will hear: Why Roylene believes the current push for equality is more about lip service than changing reality How important it is that agents believe in the scripts and dialogues they employ Why you should never make assumptions about clients Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any qu
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Proptech Pulse: Dominating the market through data
27/07/2021 Duration: 36minOpenn Negotiation’s Peter Gibbons chats with Momentum Media’s Phil Tarrant for the second-ever episode of REB’s Proptech Pulse. Fresh from listing on the Australian Stock Exchange, the managing director reflects on creating a fair and transparent sales method to empower buyers and sellers, and how this “simple problem-solving” ultimately became the company’s key to success. He also reveals the process of creating a business model fit for the ASX and plans for future market domination. In this episode, you will hear: What it means to be one of the first proptech companies to list on the ASX How market intelligence might shape negotiations of the future What depth-of-market data means and why it offers profound value to a growing business Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social m
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Real Estate Exposed – The week concluding 25 July
23/07/2021 Duration: 38minReal Estate Exposed is your source for the latest real estate commentary. In a follow-up series to the wildly popular What’s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics that are relevant to real estate that others might shy away from. In this episode, the ‘comedic duo’ ponder whether Gladys Berejiklian has stuffed up with the current lockdown, discuss whether politicians should be taking a pay cut, debate the key differences between smart agents and arrogant agents, and offer their predictions on the 2021 Spring selling season. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email edi
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How to maximise client fees
22/07/2021 Duration: 01h03minThis special episode of Secrets of the Top 100 Agents sees REB’s Grace Ormsby moderate an informative and educational discussion on maximising rent roll fees. Join Thom Richards, co-founder of Managed App; Sid Elias, principal director at LJ Hooker Western Sydney Group; and Paula Matlock, property management director at Marshall White, as they discuss the importance of articulating value to potential clients and reveal their own methods to avoiding discounting and maintaining profitability margins. In this episode, you will hear: How to win properties without charging the lowest fees • Why the right technology can deliver a better client outcome at a lower cost with a higher return for the agent How to underpin the value of your agency versus the fee you charge Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Es
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The WIRE: Lockdown, lifestyle plans, and the laws of attraction
21/07/2021 Duration: 34minCathy Baker reveals how she’s making the most of lockdown to Grace Ormsby and Sadhana Smiles. The principal of Belle Property Central Coast highlights the multitude of ways that agencies can maintain morale and culture through COVID-19 uncertainty, outlines why she’s implemented five-year lifestyle plans with her clients, and warns that the transactional way of thinking is in grave danger of becoming obsolete within the next decade. She also offers up free support and mentoring to all listeners, accessible by texting “VISION” to 0488 883 840. In this episode, you will hear: Why “past client” is a term no agent should use How Cathy has future-proofed her business What it takes to work in a relationship-based model Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitte
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Meet Australia’s number 1 ranked woman in real estate
15/07/2021 Duration: 22minFrom lockdown, Laura McKay sits down with Grace Ormsby to reflect on a massive 18 months. The number one ranked agent in REB’s Top 50 Women in Real Estate 2021, group general manager at Highland Property Agents, and an auctioneer, Laura talks about balancing all aspects of her wide-reaching role, explains her attitude to time spent at work, shares how she and her wider team are dealing with the ingoing implications of COVID-19, and emphasises the importance of leading by example. In this episode, you will hear: • Why patience pays off in real estate • What it’s like to be an auctioneer in the online space • How Highland Property Agents is positioning itself for the future Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what y
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The WIRE: Telling stories through data
14/07/2021 Duration: 31minEliza Owen reveals what life’s like as a real estate research analyst to Grace Ormsby and Sadhana Smiles. The Australian head of research at CoreLogic explains how economics differs from business and commerce, chats through the impact of COVID-19 on her own work, highlights how she approaches dealing with the media, and divulges her future career goals and aspirations. In this episode, you will hear: Why snap lockdowns don’t have a marked impact on the property market How agents can better acquaint themselves with data What external forces have the biggest impact on real estate Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the s
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Working to a 3-week market campaign
08/07/2021 Duration: 26minWarning: This show has been marked as explicit Carla Fetter chats to Grace Ormsby about coping with consecutive COVID-19 lockdowns — and still achieving a bumper year for sales. The fourth-ranked agent in REB’s Top 50 Women in Real Estate 2021, and a partner in Jellis Craig’s Armadale office, Carla unselfishly shares the unconventional campaign strategy she implemented due to COVID-19 which brought her average days on market down by more than one week, explains how confidence played a huge role in steering her team through more recent challenges, and talks about balancing family time with business success. In this episode, you will hear: Why all agents should consider a shorter selling period How Carla used the latest Melbourne lockdown to her advantage Why you don’t need to be a perfect leader to manage a great team Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podca
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The WIRE: What corporate can teach business
07/07/2021 Duration: 32minMaria Carlino emphasises the importance of business leaders believing in the value of property management to Grace Ormsby and Sadhana Smiles. The national head of property management at The Agency chats through her various experiences in the real estate profession, divulges why she wouldn’t have sold her own business if she knew then what she knows now, and outlines her motivations for property management to more closely align with the work done by sales agents. In this episode, you will hear: Why trial and error is so useful in business innovation What corporate experience can lend small business owners Why it’s okay to ask for help from a position of leadership Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today,
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Taking a closer look at the Top 50 Women in Real Estate
01/07/2021 Duration: 25minData expert Oliver Stofka sits down with Grace Ormsby to unpack REB’s latest ranking. From lockdown, the Momentum Intelligence research strategist explains how each of REB’s rankings is put together, and outlines their key differences, offers his own insight into the Top 50 Women in Real Estate, and provides a sneak peek of what agents can expect from an all-new ranking scheme. In this episode, you will hear: • Highlights from REB’s Top 50 Women in Real Estate 2021 • What goes on behind the scenes of REB’s ranking programs • Why agents should put themselves forward for future rankings Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to t