Voice Of Influence

A few episodes ago, we talked about why it’s important to simplify your expertise so that people who don’t share your knowledge of a subject can care about what you have to say. In last week’s episode, I spoke with marketing consultant, Wes Gay, about practical steps that subject matter experts can take to cut the jargon and speak clearly so people will listen, In continuing with this theme, I’m now discussing some mistakes experts make that end sabotaging their message by making other people feel dumb. In this episode, I share how my 13-year-old daughter’s hatred for people who talk down to her because of her age is a perfect lesson in how to talk to your audience, how talking down to your audience is disrespectful to them, why you should use your “normal” voice when talking to your audience, the reasons I sometimes don’t talk in my normal voice, why your tone is just as important as your words, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell

Wes Gay is a writer, entrepreneur, and marketing consultant. He is a StoryBrand Certified Copywriter and Guide, helping businesses clarify their marketing message and strengthen their position in the marketplace. While this is Wes’ second appearance on the Voice of Influence podcast, he and I originally connected because I was looking for help with my own marketing efforts. In this episode, Wes and I discuss what the “curse of knowledge” is and why all experts should be aware of it, why every expert needs to have empathy when it comes to their audience if they want their marketing efforts to truly resonate with them, the importance of giving yourself time and space to think, why it’s crucial that you’re empowering your audience rather than talking down to them, why you want to be as specific as possible when it comes to who the audience you’re trying to reach, the value of creating one central idea you want to communicate, his tips for determining what the central idea should be, his take on how Dr. Fauci han

Starting today and continuing over the next few weeks, we’ll be diving deeper into how to communicate more simply so you message doesn’t get lost. In this episode, Rosanne and I discuss how her son’s passion for fish is a perfect example of the importance of speaking to your potential customers in a way that will resonate with them, why we as experts need to realize that we’ll always care more about the subject matter than our clients and customers, why we need to know our target audience very well before we communicate with them, the value of shifting your marketing mindset from how you can get someone to purchase you offering to wanting to share something that can really help others, the questions you can ask yourself to see if you’re in need of a marketing or communication shift, how my free course can help you get clarity of these types of communication topics, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.

After the three previous three episodes about change, I wanted to take some time to think through together what the psychology behind behavioral change means for you individually and how you can process paradigm shifts and helps others process them as well. In this episode, I share the difference between assimilation and accommodation, the first time I experienced change in a way that rocked me to my core, the song I wrote about the feelings I had during that experience, how to understand what your paradigm is, the power of being able to honestly answer if you could be wrong about the situations requiring you to make paradigm shifts, the sense of feeling lost after going through a paradigm shift and what you need to remind yourself of during that time, the importance of not blocking out the pain that comes with paradigm shifts, and more.

We’ve talked this month about the fact that change challenges us. As part of this theme, I had a conversation with Dr. Espen Klausen last week about the psychology behind how people change. In that conversation, Dr. Klausen described some of the differences between assimilation, which he says is bringing new ideas into old schemas, and accommodation, which he says involves significant paradigm shifts. This week, Roseanne Moore is on the show to help me dive deeper into the concepts of assimilation and accommodation and how they can help us embrace change. In this episode, we discuss some practical examples of assimilation and accommodation, how to know if you need to make a major paradigm shift or if the situation really calls for smaller changes, why it’s crucial for leaders to focus on personal growth if want those around us to do the same, what leaders can do to promote a healthy growth environment, the importance of taking care of your physical and mental well-being if you want to grow and change, the val

Espen Klausen, Ph.D., is back on the show! In case you’re not familiar with this frequent guest, Espen is a licensed psychologist and speaker based in Fond du Lac, Wisconsin. His work in public community mental health includes individuals, couples, and family therapy with clients of all ages and he conducts psychological assessments. He is the lead psychologist for several County programs. He consults for Social Services. As a speaker, he runs seminars on a wide range of subjects for professionals groups, company wellness programs, ministries, County departments, and community groups. In this episode, we discuss how pain and discomfort can be catalysts for change, why the death of George Floyd has resulted in real change when similar situations have not, why it’s biologically more difficult to change as we age and how we can help make it easier, how hygiene is a perfect example of how changes can sometimes take generations, the difference between assimilation and accommodation and how they both impact our bra

With all of the global crises that have happened this year, people are stressed and we’re finding ourselves in the middle of a great divide when it comes to our perspectives on many important topics and it’s certainly having an impact on how we’re able to be a voice of influence. In this episode, Rosanne and I discuss the growing lack of respect and trust for expertise and how you can get people to buy into your ideas in spite of that, the parallels between parenting and getting buy-in on your ideas from those around you, the importance of understanding that some people react based on logic while others react based on emotion, the value of taking actions to calm a situation rather than escalate it and the role self-awareness plays in that process, and more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/157 Give and receive feedback that makes a differenc

In this special episode, we're taking a look back at episode 100 of the Voice of Influence® podcast! Our team is thrilled with where we've been and we're excited for where we're going with the show in the years to come! In today's show, I share the ways the podcast has shifted and what has remained the same since the beginning. Then I discuss one of our biggest ah-ha's from interviewing guests, the six elements of a Voice of Influence, so you can utilize the framework for yourself. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/156 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact     Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:  

Earlier this year, I had a great conversation with Colin Crowley and I’m excited to have him back on the show today to talk about the value of bringing your diverse experience and talents into your work. Colin is the VP of Customer Experience at Freshly, where he directs a two-hundred-person department across five locations in the United States and beyond. He specializes in building customer service departments from the ground up with a focus on scalability, infrastructure agility, technological innovation, and gold-standard quality and efficiency. Something you wouldn’t know from Colin’s professional biography is that he’s also a playwright and he brings that experience into his work at Freshly and this aspect left me feeling like I just had to have him back on the show. In this episode, Colin shares how customer experience really sits at the intersection of arts and operations, the importance of both strategy and empathy for customer experience, his personal experience becoming a playwright, how his self-dr

Kyle Gillette is an ACC certified coach, behavioral profiler, and author.  He’s been coaching for over 15 years, turning professional in just the last couple of years.  He focuses on helping his clients become more self-aware and unlocking the talent within.  He is the creator of the SAGE Mindset Podcast and The SAGE Mindset course. In this conversation, Kyle shares about the value of assessments and how you can come to such self-awareness through those assessments, how we can create processes to get small wins that would really help with challenging circumstances; especially when we have a goal that we were bound to get lots of rejections on the way to that goal, how to handle vulnerability, how to have a growth mindset even in the midst of challenging circumstances, and more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/154 Give and receive feedback t

Today we're extracting the key takeaways from the series we've done this summer about power dynamics and the abuse of power. We started this series because we recognized how important it was to directly address the unhealthy imbalance of power and unhealthy use of power. The first step is to be able to clearly recognize the abuse of power and then to stand up in the face of the abuse of power. In this episode, we're covering why all of this matters, how to know when we should step in, how to step in without causing additional pain, and so much more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/153 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact

Jason Kanz, Ph.D is a Neuropsychologist at the Marshfield Clinic in Eau Claire, Wisconsin where he lives with his wife and three children. Jason is the author of Soil of the Divine and Notes from the Upper Room: Lessons in Loving Like Jesus, as well as the editor of Living in the Larger Story: The Christian Psychology of Larry Crabb. Jason talks and writes about the concepts of wholeness, integration, and reconciliation through the lens of neuroscience, spirituality, and creativity. For many of us, there's always some sort of tension in our lives, whether in a relationship, in our own bodies, or frustration with things happening in the world around us. It also shows up as a sense within yourself that you know that you're not being truly authentic in every area of your life. If you have been experiencing these feelings, this conversation may help you shift your perspective with three questions that will help you to be a voice of influence that could help heal the great divides that we are currently encounter

Dr. Neal Schnoor is Chief of Staff to the President at California State University, Long Beach where he operates in various functions in support of meeting the mission of the University. Dr. Schnoor was also my Professor when I attended the University of Nebraska at Kearney and he taught me as a Music Education Major and in a leadership class. I still remember being in that class and being struck by his conviction about leadership and really calling us to be great leaders so when I started the Voice of Influence podcast, I really wanted to bring him on to share his voice. That was about three years ago and it was such a great conversation that when we decided to do this series on understanding power structures, I knew I wanted to talk to Dr. Schnoor again and have him share his perspective. In this episode, Neal discusses how checks and balances help to maintain healthy power structures within an organization, how to lead in a healthy way, what you can do as a leader to create a culture that supports your tea

Dr. Chuck DeGroat is Professor of Counseling and Christian Spirituality at Western Theological Seminary Holland MI, and Co-Founder and a Senior Fellow at Newbigin House of Studies, San Francisco. He is a licensed therapist, author, retreat leader, and spiritual director. Chuck has been married to Sara for 25 years and has two daughters. Chuck is also the author of the new book, When Narcissism Comes to Church: Healing Your Community From Emotional and Spiritual Abuse. Today we're tackling the subject of narcissism, the systems that allow it, and how to deal with it. This conversation is applicable to organizations of all kinds but we take a deeper look at how it shows up in churches specifically, and in organizations that have a similar structure and culture. I think you're going to find this to be an incredibly rich conversation. In this episode, Chuck shares how it feels to be on the other side of a narcissist, how to recognize the narcissistic bite, vulnerability versus fauxnerability, what happens when we

Roseanne Moore, my Voice of Influence colleague, is back on this episode to offer guidance on how you can be of help if you suspect that someone in your life is in an abusive relationship. In this episode, Rosanne shares why the place to begin is with yourself, how to create a safe space for the person you want to help to open up, what you need to keep in mind to empower a woman in this situation, how to support victims of abuse at different stages in their journey, and more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/149 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact

Jimmy Hinton is a full-time minister and safeguarding specialist with Godly Response to Abuse in the Christian Environment (GRACE) who researches deception techniques of child molesters and specializes in abuse in plain sight. In 2011, Jimmy's sister confided in him that she had been sexually abused when she was a young child by their father, a former Minister of 27 years. Jimmy and his mother reported his father to authorities, which resulted in his confession of 23 victims, and a conviction of 30-60 years for sex crimes against children. In this episode, Jimmy shares the story of how his sister confided in him that she was sexually abused their father, why he immediately went to the authorities, the fallout from that experience, three things that that can help you identify concerning behavior and potential abusers, how parents and organizations can be more proactive about protecting their kids, and so much more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well

Debra Wingfield is an Author, Speaker, and Trainer for family abuse prevention and intervention treatment.  She practiced counseling for 25 years with domestic abuse victims, offenders, adults, and children from all types of dysfunctional family systems. She’s also provided family court advocacy since 1993 and would love to be able to train those within the court system about trauma. In this episode, Debra shares what the courts miss in cases of domestic abuse due to not being sufficiently trauma-informed, the societal impact that misconceptions about abuse can have, what it means for the rest of society if we don’t actually address these misconceptions and have the correct understanding about trauma, the difference between parenting with coercive control and parenting in a healthy way, and so much more. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/147

Naghmeh Panahi is a speaker, a Bible teacher, and an executive director for the TAF Foundation; an organization that helps abused women escape and recover religiously motivated violence, both in the form of domestic violence and in the form of religious persecution. Naghmeh made national news when she publicly advocated for the release of her then-husband and pastor at the time, Saeed Abedini, who was imprisoned in Iran for his Christian faith. Unfortunately, her story is not an easy one to hear because it turns out that she was in an abusive marriage, and eventually they got divorced. In this episode, Naghmeh shares her story, the complexities that go with what it’s like to be in a situation of oppression, the complex reasons why it’s so hard to get out, the importance of siding with the oppressed instead of staying silent, and her advice on being a voice of influence in a diverse setting. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.v

My Voice of Influence colleague, Rosanne Moore, is back on the show for part two of our series on breaking down destructive myths surrounding coercive control and abuse of power. In part one, we went over the first seven myths and, in this episode, we’ll be going over the next seven. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/145 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact

Last week, we brought you part one of a two-part series about the myths around abuse and coercive control. We had originally planned to release the second part of that series this week, however, we decided that given the events of the past few weeks, in particular, how things really escalated this week around the issues of racial injustice, we decided instead to release this interview with Lucretia Berry. Lucretia is the creator of Brownicity, an anti-race/ism curriculum specialist, a writer for in(Courage).me, the author of What LIES Between Us Journal & Guide: Fostering First Steps Toward Racial Healing, a TED Talker, and a Senior Consultant for The American Dream Game. She received her Ph.D. in Education (Curriculum & Instruction) from Iowa State University. In this episode, Lucretia shares why she created Brownicity and how it helps those at the beginning of their anti-racism journey, how the protests are about more than the recent deaths of George Floyd, Ahmaud Arbery, and Breonna Taylor, how rac