Thriving Stylist Podcast

This episode is a big one, as we are talking all about pre-visit guest experiences! The biggest piece of the puzzle when building pre-visit guest experiences is trust, but how can you be sure that you’re building it with them? In today’s episode, I reveal the ways that you can build trust with potential clients, and what happens when the trust just isn’t there between your client and the salon. Remember, this process begins before that person even visits your salon for the first time, so these are things that you always need to be considering as a salon and business owner!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and a

Today’s episode is again inspired by another review I received from a listener who has questions around terminations. How exactly do you know if now is the right time to let a team member go, and if you have given that person a fair shot? Once you’ve made the decision that it isn’t the right fit, how do you let the person go in a professional manner? These can be tricky questions to answer, but I want you to think hard about what it is that you’re trying to create with your business, and who you want to be around each and every day to help you succeed. You need to not only ask these questions, but be brutally honest with yourself, have these conversations, and make the hard choices that are necessary. In this episode, I want to set you up for success with all your hires and all your terminations, and take the fear out of making these decisions. You can do it!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating

Today I’m answering a great question that I received from a very seasoned and successful stylist who has a desire and want for more. Although she’s very happy with her lifestyle and what she has achieved, she is constantly left with a feeling of needing more, so I am going to talk to you today about what this “more” can look like for you in your life and salon. This episode is really about getting you to think about what it is that you want in life and what you want to get from this industry. So get creative, because this industry is changing and you need to stay open-minded. There are so many possibilities available right now, and I can’t wait to help guide the industry in the direction that I know it needs to go in!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us,

This week I’m answering a question from a Thriver and listener of the podcast who is talking about a salon walkout that recently happened, and I share how I would have approached handling the situation, in the hope that it provides some lessons that you can use in the future. This is what business ownership really looks like, and it’s all about the highs, the lows, the learnings and the hardships. I want you to take this time to look closely at your numbers and the structure in your salon, because there are amazing people out there who want to learn, can be mentored, and would absolutely thrive in your system!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with w

I’ll be the first to admit that I’m feeling a little bit vulnerable digging into this topic today, but I want to look at what it means to display professional, profitable and authentic vulnerability. This is something that I’ve struggled with for a long time, and probably still do, but I’ve been able to really learn how to be more vulnerable, but in the right way. In this episode, I share the do’s and don’ts of being vulnerable as a business owner, the dangers of oversharing or creating content that isn’t aligned with your brand, and so much more!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from

Today’s topic is something that is mysterious to our industry, but not to the world around us. In this episode, we are talking about Web 3.0, which is based on the premise that there’s an alternative to exploiting users for data to make money, and that instead, building open platforms that share value with users directly will create more value for everyone, including the platform. I’ll be breaking down further what Web 3.0 is all about, what it stands for, and what it could mean for our industry moving forward! If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want

Being content and comfortable is where businesses go to die, because the world around us is always growing. That’s why for today’s episode, we are talking all about growth, and in order to do this exercise you’re going to have to set your ego aside. I want you to rethink your business, think about how you can get more clients faster and how you can attract the right people to work for you. This is my invitation to you to take a hard look at your website, reviews and messaging, and set the goal to look many times sharper than the actual value of the transformation you deliver. Do this, and watch the magic that happens for you and your business!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro ti

Why is it that some entrepreneurs seem to have the “Midas Touch” and can do no wrong, yet others fizzle out, or fail to even launch? Today I want to talk about the qualities and characteristics of the four different categories of entrepreneurs that exist, and share how I can best prepare people to not just stagnate and to not just dream, but to actually achieve. Our annual Goal Setting Workshop is happening soon! Discover what’s working, what’s broken, what success will truly mean for 2022, and create a strategy to get there. This totally free 90-minute workshop can completely change the way you work in your business, and you can grab your seat now at https://thrivingstylist.com/goalsetting!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what

Every once in a while there are a slew of friends and family who come to me and complain about their hair stylist or salon. I have a good handful of these types of stories and recent situations, which is why I want to bring them to you in this episode. I don’t think you’re hearing this type of information from anywhere else, and you need to be getting the truth about what clients are seeing, hearing, and feeling!  Today’s episode will give you a peek behind the curtain at what consumers are really looking for, and what it will take to build a business quickly as a beauty professional right now - PERIOD. I want you to think about your business through the eyes of your clients, and if you make sure that you are positioned in the best way possible and are conveying perceived value, you can’t lose!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more

Today we’re looking at Afterpay, a new payment processor that has taken Australian shoppers by storm with more than one million customers and almost five million transactions being made on the Buy Now Pay Later (BNPL) platform since its launch in 2015. In this episode, I reveal what Afterpay is, how it works, and the ways it can impact your business and your clientele.  As you’ll hear, I don’t think that Afterpay is flawless (not that anything is!) but I hope this gives you some awareness about what this system is all about, whether or not it is a good thing for you, and what it can do for your business and your clientele if you do decide to use it in your salon!  If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this! Learn more at: https://thethrivingstylist.com/podcast/249 

Today I have another episode answering a great question I recently received from a salon owner who is feeling capped out in terms of revenue. Are there options out there that can boost revenue in the salon? Yes, there sure are, and I’m going to reveal a few today and share how a salon owner can use them!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this! Learn more at: https://thethrivingstylist.com/podcast/248 

When it comes to salon software systems and features, there are a lot of options available to you! That’s why today I’m sharing the things to think about when you are reviewing and choosing which online booking system to use in your salon. As you’ll hear me say, I don’t believe there is any one app that is perfect for everybody. It’s like trying on a pair of shoes, and you’ve just got to find the one that is perfect for you!  You can grab my free Salon Software Guide now to learn more about the 15 systems we believe today are most commonly used, offer the best features, or create buzz! You can download that now at https://thrivingstylist.com/resources, and I hope the guide, along with everything that I shared in this episode, helps you when you’re making your own decisions about which salon software systems to use!   If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking

The pros and cons of not accepting gratuities in the salon has always been a topic in our industry, although now more so than ever. This is why today I wanted to share about the history behind this issue, and to give my perspective and thoughts, because there is a lot to consider before you make a decision to not accept gratuities.  Make sure that your efforts are aligned in getting the results that you’re looking for with your business. It is important that you’re able to continue making the impact that you are seeking, all while taking care of your financial stability. I hope you find this episode informative and helpful as you make your own decision, and I respect you for whatever that decision may be!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethriving

There’s a lot to consider when creating growth roadmaps and compensation plans for your stylists, and today’s episode is answering a question from one of our Thrivers salon owners related to these topics.  I hope this helps get your wheels turning, but this is just the tip of the iceberg when it comes to creating growth roadmaps and compensation plans! If you’d like to go further into these subjects, and so much more, you can go to https://thrivingstylist.com/thriving-leadership-method and register now for our Thriving Leadership Method!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audienc

As stylists, the holiday season accounts for a huge part of your income, in a relatively short period of time, which is why you absolutely have to maximize your results here! In this episode, I want to help you take the bull by the horns this holiday season and close out the year strong, by thinking about the significant opportunity that exists for you. Today, we are specifically looking at what you can do during this period to make sure that you are banking success for the future. If you need more help and insights beyond what I share in this episode, you are more than welcome to join me for my Holiday Success Workshop! Head over to https://thrivingstylist.com/HolidaySuccessWorkshop now to save your seat, and I’m looking forward to seeing you there!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If

There’s a new wave of assisting, and in this episode, I want to talk to you about what the next generation of assistants is really looking for. I’ll be revealing how salon owners can give them what they want to in order to attract the very best and the brightest, and if you’re an assistant yourself or looking to become one, there is a lot of good information for you too to take away from this episode! If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this! Learn more at: https://thethrivingstylist.com/podcast/243 

One of my pet peeves is seeing so much misinformation in this industry. We love to see things that back up our own beliefs, but this type of mindset only keeps us playing small. This is why in today’s episode we’re looking at the money myths and lies that we often tell ourselves, and I’m getting real about all the ways that a limiting mindset in this area can hold us all back. It’s time to stop focusing on short-term fixes and to start thinking long-term about building a successful and thriving business, so let’s go!   If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going

At the time of recording this episode, we are just coming off the heels of Thrivers Live 2022, and I want to use this opportunity to share with you my personal takeaways from it, the collective takeaways of the attendees, and what I see as the future of industry education. Plus, if you’re wondering where we are heading as an industry, you’re going to want to hear what I have to say about it in this episode!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast!  If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this! Learn more at: https://thethrivingstylist.com/podcast/241 

Today I’m revealing what it’s really like to be an educator today, and what you need to know about how this space has changed in the last few years. In this episode, I’ll cover what it looks like to build and grow as an educator today, as well as sharing why being an educator is a vulnerable thing to do. I am here to keep it real and to be fully transparent about how the educator sector works, and what you can do right now to become an educator, build your brand as one, and most importantly, get amazing opportunities in the process. I realize that this episode won’t apply to all listeners, but I hope it provides you with some clarity, and see you next week for more business building education for stylists and salon owners!  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already followin

Do you struggle to stay proactive and productive? This is a challenge that we all have from time-to-time, and there are reasons for it. Today I am going to talk about these reasons, uncover the root of why we get stuck, and share how we can keep ourselves productive and on track with a 5-step cycle!  What I reveal in this episode has worked well for me in keeping me more productive, and I encourage you to ask yourself the questions I give here today so that you can gain more clarity in this area as well.  If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast! If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to mis