Synopsis
In this digital age, staying connected online is good business. But many people find tech intimidating. Tune it to the Camp Tech podcast where host Avery Swartz will help you navigate the digital world in a beginner-friendly way. Hear tech industry professionals give expert insight into the digital opportunities available to business owners today. You will learn practical tips and discover how to make the web work for you - no previous technical knowledge required.
Episodes
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023: HTTPS and SSL Certification
30/05/2017 Duration: 39minGuest: Shawn Hooper What He Does: Shawn has worked as a computer programmer for most of his life, and is currently the Director of IT for Actionable Books — His job entails developing all of the internal tools for their staff. He is also a WordPress core contributor. Ponderance: How do SSL certificates and HTTPS help to secure websites? Find him online: shawnhooper.ca In today’s episode, Shawn joins Avery to talk about issues of HTTPS and SSL Certification. During this discussion, Shawn explains some of the technicalities of these things, and puts them in a practical framework that listeners can apply to their own websites. Key Takeaways: [2:50] SSL stands for Secure Sockets Layer — this is actually an old protocol, and the new one is called Transport Layer Security, or TLS. SSL/TLS are cryptographic protocols that ensure that the data between your computer, and the computer that you’re getting data from, is encrypted for both sources. [4:50] HTTPS is a secure version of the HTTP protocol. This protocol is
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022: Hot and Fast Tips for Email Marketing
09/05/2017 Duration: 26minEmail marketing gets a little bit of a bad rap — people tend to forget about it because it’s old. There’s a lot of data out there that shows that it consistently works for many businesses and different types of organizations, including business-to-consumer and business-to-business. In this episode, Avery talks about some of her favorite aspects of and quick tips for email marketing, and what benefits this form of digital marketing can have for businesses. Email is one of the only forms of digital marketing that goes direct to the target audience, and is very affordable compared to other digital marketing channels. Listen today to hear all about email marketing! Key Takeaways: [5:37] Following the introduction about some of the positive aspects of email marketing, Avery shared her quick tips for listeners. The first tip is to think about all the ways you can capture email addresses — getting a lot of email addresses is a really powerful way to market to a large number of people. Think beyond the signup form
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021: Best Practices for Digital Security
11/04/2017 Duration: 34minWith no guest joining Avery on this episode, she takes the time to talk about a very important subject — digital security. In today’s show, she shares practical advice that anyone can use in a more convenience-based lifestyle. She covers everything from things to watch out for, to how differences devices might be affected, as well as sharing some tips and resources to improve your digital security practices. Key Takeaways: [2:05] Many small businesses don’t always have their own dedicated IT department; in addition to installing software and getting email set-up, they also have to worry about security. There are things that could go wrong, and it’s important to have your security properly configured, to protect yourself and your information. [4:31] The number one threat seems to be people getting Malware. Malware is an umbrella term that covers all sorts of bad things that could happen to your computer. This might happen if someone is trying to control your computer, or trying to spread something else aroun
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020: What’s Happening on the Cutting Edge of Social Media
28/03/2017 Duration: 27minIn this episode, Avery and Dani talk about what sort of developments are happening today on various social media platforms, and how small businesses might use some of these developments in their business. Key Takeaways: [3:10] Dani discusses some of what is going on in today’s social media. “Dark social” refers to the concept that 80% of all sharing that happens on social media/text/email is hard to get readings on because of how people are sharing the information. Analytics can get tricky to track. [5:40] How does this work with their clients? It is perhaps more imperative for larger companies, but smaller companies (most of Dani’s work) use Google analytics. Now they link the direct traffic back to social sharing and focus more on “clicks” — this inflates analytics. [7:47] What else is going on in the social media world? Instagram stories and Facebook My Day — posting a photo or video that will only be there for 24 hours. Both of these avenues offer a different, more casual way, to share information. [12:
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019: How To Up Your Google Ranking
14/03/2017 Duration: 22minGuest: Brock Murray What He Does: Brock works as a digital marketing specialist, and the co-founder of seoplus+, focusing on generating sales and leads for small and medium businesses. Additionally, he works as an instructor for Camp Tech. Ponderance: How can small, local business improve their rankings on a Google search? Find him online: seoplus.ca In this episode, Brock and Avery discuss several different ways small business owners can work to improve their rankings on search engine websites. They cover everything from polishing your website, getting reviews, connecting with local businesses, and optimizing your social media presence. Tune in today! Key Takeaways: [2:16] Responding to a piece of listener mail: What is the most cost efficient way to improve your ranking on a Google search, if you have a specialized, local-area business? [3:11] Brock follows an approach for local SEO: invest in your website to make it optimized correctly and mobile-friendly, focus on the content of your website, get links
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018: All About Web Apps
28/02/2017 Duration: 29minGuests: Jordan Deutsch and Trudy MacNabb What They Do: They run a development-focused agency called Up At Five, and work predominately on web applications. Ponderance: What tips can they share on how to approach an app project? Find them online: upatfive.ca Description: On today’s episode, Avery meets with Jordan and Trudy of Up At Five, a digital studio focused on data-driven web applications. They cover everything from what it means to build one, what it might cost, and what kinds of considerations one should have as they plan to develop and produce a web application. Key Takeaways: [3:44] Avery, Jordan, and Trudy cover exactly what a web app is, and how it differs from an app on your phone or a website. Unlike phone apps, web apps are “operating system agnostic,” so you can run it through any browser, and it also allows for more user interaction. [6:18] Native applications — some web apps can be adapted to utilize special features of certain devices or operating systems. [9:39] Listener mail from Orres
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017: Digital Tools at Camp Tech
14/02/2017 Duration: 26minToday Avery talks about the digital tools Camp Tech uses to keep their business running. She dives into some of the “tiny but totally necessary” tools they use on a day-to-day basis at Camp Tech. If you’re a small business owner, tune in today to hear what they use these different tools for, how much they may cost for your business, and how you can begin incorporating them. See the “Resources” below for a comprehensive list, with links to each product. Key Takeaways: [1:40] Avery’s take on tools: follow a general principle of using what was most appropriate for them at the time. A small business could very easily grow with a tool or outgrow a certain tool. This evolution is okay! [2:10] Avery talks about different communication tools, and how they use each at Camp Tech. These make it easy for the management team to discuss a wide range of things, despite being in different working locations. [4:42] Avery talks about the programs they use to conduct customer service and communicate with their client base. [6
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016: Solutions for Long Term Data Storage
31/01/2017 Duration: 30minIn this episode, Avery takes questions from Camp Tech listeners. Today’s episode focuses on long-term data storage, specifically for personal data files. She discusses the different options for data storage, considers monetary value, as well as tips to help keep your files protected in storage. Key Takeaways: [1:48] Question for Avery: What do you recommend for long term data storage? What is the best way to store things like photos that you want future generations to access? What stable options exist, if any? [2:51] This episode focuses on personal data back-ups, but it is encouraged to backup your website, as well, if that is part of your business. In addition, if your data is very sensitive, and security is paramount, you may seek further advice from an IT company. [5:09] Things that will be covered: taking the time to backup your files, where to back them up, backing up from multiple sources, security, cost and value for this project, and ensuring you can access your files where and when you need to, as
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015: Custom Domain Names Tips and Tricks
21/11/2016 Duration: 14minI decided to switch things up this episode and forgo having a guest. Instead, I briefly discuss how to set up a vanity e-mail and how to create branded short domains. These are great things to know about for both personal and professional reasons. Once you know how to set these up, you can also help friends and relatives do the same; it’s that easy! Episode Highlights: How to create a vanity e-mail address Picking a memorable domain name Changing DNS settings Hooking up your mail server to the domain name Branded short domains Picking a short domain Changing your A Record Resources: Hover (use promo code CampTechPodcast to get 10% off your first order) Follow Camp Tech on Twitter Follow Avery on Twitter Google’s G Suite The MX records for Google’s G Suite How to setup a custom branded short domain with Bitly Email us your questions for a future episode! Send them to avery@camptech.ca
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014: Digital Marketing for Small Business
07/11/2016 Duration: 28minOn today’s episode, fellow Camp Tech colleague Tara Wilkins and I discuss digital marketing for small businesses. Since small businesses are often operating on a shoestring marketing budget, Tara talks about techniques and strategies to increase brand awareness without breaking the bank. We also get into ways the success of a marketing campaign can be measured. Tara got her start in fashion, but became a volunteer at Camp Tech in order to pivot her career towards digital marketing. Her plan worked and now she is Camp Tech’s Marketing and Admin Manager. Tara also teaches a course about digital marketing on a tight budget. During this podcast, she shares her learned expertise about marketing strategies. This is a great episode, especially if you are a small business owner looking for marketing tips and tricks. Episode Highlights: Tara’s professional journey The marketing challenges small businesses face The importance of having a plan What a small business marketing plan might look like How
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013: Website Accessibility
24/10/2016 Duration: 43minOn today's episode, my guest and I discuss the often overlooked issue of website accessibility. Returning guest Linn Oyen Farley is a Web Developer and Designer, who is not only a fellow Camp Tech instructor, but also someone with whom I’ve created websites. Accessibility is an issue that can be overlooked when developing websites. Linn and I explain what web accessibility is, the technology that increases accessibility, and where that technology is headed in the future. If you are developing a website, it is always important to consider how different types of people will be able to access your content. Listen in as we explain accessibility and some strategies for making the web open to all. Episode Highlights: What does “Accessibility” mean in terms of the web? Barriers to accessing online content Technology that enables accessibility The parties responsible for making the web more accessible Legislation of accessibility Ways to detect potential accessibility issues on your website Screen
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012: How to Get the Most Out of Working with a Web Developer with Dara Skolnick
10/10/2016 Duration: 34minToday, I sit down with Dara Skolnick, a Web Developer and Designer. We discuss everything from the definitions of each job to how to communicate effectively with them (especially if you are not technically savvy). Dara is unique in that she is both a developer and a designer. This rare combination has allowed her to open her own business, which has been running smoothly for the past three years. She has a fresh perspective on how to deal with both clients, developers, and designers. Listen in as we get into the meatier issues of website creation. Episode Highlights: Difference between a Web Developer and Web Designer Being an effective communicator The easiest websites to make The technical aspects of building sites Important questions to ask Web Developers and Designers Things to consider when hiring Developers and Designers How to get the most out of your relationship with Developers and Designers How developer culture has improved Resources: Dara’s Website Dara on Twitter
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011: Using LinkedIn Like a Pro with Leslie Hughes
26/09/2016 Duration: 28minOn today’s episode, I get to chat with Leslie Hughes, LinkedIn aficionado, about the best ways to use the networking site. LinkedIn is a great way to market yourself and expand your professional circle. Leslie explains ways to boost your visibility and amp up your profile. Leslie Hughes is not only a LinkedIn expert and instructor at Camp Tech, she is also a Principal at Punch! Media, where she works as a strategist. As if this weren’t enough, she is also a part-time Professor of Social Media. Join us as Leslie explains this often-misunderstood professional networking site. Episode Highlights: The three key areas of your LinkedIn profile on which to focus Considering your “searchability” on LinkedIn Taking advantage of the free month of premium services Building professional relationships The etiquette of “connecting” with other people on LinkedIn The fear of others poaching staff members and connections Using the blog feature in LinkedIn The best qualities of LinkedIn Resources:
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010: Writing Killer Web Content with Spencer Callaghan
12/09/2016 Duration: 39minOn today’s episode I get a chance to speak with Spencer Callaghan, a writer and digital content strategist. He lets me know what makes killer web content and how others can create exciting material for their organization’s websites and digital presence. Spencer Callaghan is an Account Director for Thornley Fallis, an integrated communications agency which helps their clients with PR, web content, and social media management. Having worked on accounts for an array of for and non-profit organizations, Spencer has some great insights to offer in terms of creating and maintaining awesome web content. Episode Highlights: Writing for the web Appealing to both humans and SEO Measuring the appeal of your content Whether to outsource or self-produce content Niche marketing Web content mistakes Crafting your message Who creates great content Resources: Spencer on Twitter Camp Tech on Twitter Avery on Twitter Thornley Fallis Spencer’s Blog on Yummy Mummy Club MailChimp Buf
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009: Social Media Tips with Dani Gagnon
29/08/2016 Duration: 27minToday, I get a chance to speak with Dani Gagnon about social media platforms and how businesses and organizations can use them to their advantage. Besides being one of the earliest hires at Camp Tech, Dani also runs Dani G. Inc, which specializes in social media management. For the last seven years, her company has helped to create and maintain the social media accounts for numerous for-profit and non-profit businesses. Listen in as Dani lets us know how to use social media and effectively grow your following. Episode Highlights: Most popular forms of social media Demographics of social media platforms Facebook’s evolution and current popularity Users’ resistance to change How platforms’ algorithms work How businesses can get started on social media Best advice for creating content for your business Using HootSuite to manage profiles and tweets Resources: Dani G Inc Website Dani on Twitter Camp Tech on Twitter Avery on Twitter Hootsuite The background of the “Boat
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008: Remarketing Digital Ads with Brock Murray
15/08/2016 Duration: 25minToday, my guest is Brock Murray, co-founder of seoplus+, a digital marketing agency. Together, we discuss remarketing (or retargeting), which is the ability to target your site visitors via ads after they have left your site. Brock got his start in high school where he created online games using PHP. His continued interest in programming and graphic design, led him to create websites for family and friends. From there, he went on to co-found seoplus+. Brock exhibits his expertise and explains not only how remarketing works, but also how you can make it work for your business. Episode Highlights: How the technology behind remarketing works Where to get started with remarketing The cost of clicks or impressions Which platforms are available Different ways to remarket The importance of cookies and ad-blockers Image ads Frequency capping Setting up conversion tracking with Google Analytics Resources: seoplus+ website seoplus+ on Twitter Brock on Twitter Camp Tech on Twitter Av
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007: Domain Name Registration, Website Hosting and Email with Linn Oyen Farley
01/08/2016 Duration: 34minOn today’s episode, I get a chance to speak with Camp Tech’s very first instructor, Linn Øyen Farley. Linn is here to explain the basics about domain name registration, e-mail, and website hosting. Linn runs a web studio where she designs and develops websites. As such, we have collaborated on a number of projects together. Her insight into the basics of creating a web presence will prove useful to those seeking to promote personal projects or professional services alike. Listen in as we chat about some need-to-know topics! Episode Highlights: Basic needs in terms of web presence Domain names Pointing Differentiating between domain name extensions (.com’s, .org’s, etc.) The cost of domain name registration Avoiding lengthy hosting contracts Website hosting and what it means Which type of hosting service/package to use Shared vs. Managed hosting E-mail hosting explained Hosting bundles Resources: Linn’s Website Linn’s Twitter Camp Tech Twitter
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006: How to Successfully Monetize a Website with Wendy Kam Marcy
18/07/2016 Duration: 35minOn today’s show, I talk to Wendy Kam Marcy, a lifestyle blogger and digital marketer, about online advertising and how to successfully monetize a website. Wendy co-founded the popular lifestyle blog “Hip & Urban Girl”, as well as Adfluent Media, an ad agency that specializes in digital strategy and affiliate marketing. She has worked with over 50 big-name brands and has a long list of connections in the advertising world. As both a blogger and a marketer, Wendy has keen insight into what it takes to advertise websites via different methods and platforms. Listen in as we discuss different approaches to monetization. Episode Highlights: Starting her blog for friends and family about a love for food and travel in Toronto Affiliate Marketing Paid social media marketing Sponsored content: how it works, and how to attract sponsors The morality of sponsored content The dilemma of turning down a lucrative sponsor Writing what you’re passionate about The importance of consistency Seeking out spo
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005: Vivienne McMaster on Smartphone Photography
04/07/2016 Duration: 27minOn today’s episode, I sit down with photographer Vivienne McMaster and discuss ways to take awesome photos with nothing other than your camera phone. Obviously, camera phones have greatly improved since their advent, but there are still ways to improve upon composition and style. Vivienne is a professional photographer and Camp Tech Vancouver instructor. She also teaches a popular workshop series called “Be Your Own Beloved” which helps people learn to embrace their own self-image via photography. During this episode, she outlines great tools and tips for improving your skill as an amateur photographer. This is a great listen for tourists, shutterbugs, and Instagrammers alike. Episode Highlights: How cameras on cell phones have improved Tips for shooting with any camera phone Lens attachments for smartphones Useful photo apps for smartphones Storage and backup options Favorite places to share photos online Resources: Be Your Own Beloved Course Information Gorillacam App Ollo Clip