Synopsis
Welcome to Social Capital, a weekly podcast where we dive into social relationships and how the investment you put into them establishes trust, reciprocity, and value within your network.Your host, Lori Highby, will connect with top business professionals to dive into their best techniques and stories to share with you!
Episodes
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311: How Manufacturers Can Show Up In The Digital Space - with Gail Robertson
17/05/2021 Duration: 37minMeet Gail Gail has a Degree in Journalism and Masters in curiosity! She guides clients to success with a marketing strategy centered around telling stories and making the right connections. How? Sign up, suit up, show up. Her resume includes media fundraising, advertising, PR, and owning a b&b. Gail now is a powerhouse connector, strategic brand consultant, and keynote speaker with a focus on manufacturing. She is a Twitter evangelist, a passionate networker, and an avid storyteller. As I stated in the bio, but you're calling yourself a chief curiosity officer. Why is curiosity so important to you in the new virtual manufacturing marketing world? Well, with curiosity, I encourage people to use it. First of all, I use it because that's how I really did the pivot into learning more about this world because I was a journalist, which I covered a lot of different topics. But manufacturing, I did not know much about that, and certainly, I've been doing work in mold-making, which is a very niche world a
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310: The Importance of Discovering Your Brand's Voice - with Geoffrey Stern
12/05/2021 Duration: 22minMeet Geoffrey He is the founder of Voice Express Corporation, with multiple patents covering the personalization of voice-enabled print media, and VOT (the voice of things), Stern has been at the forefront of using voice to drive commerce and customer engagement. Stern's products have been used in over 60 million Build-a-Bears in sentiment expression, photo imaging, direct mail, packaging, and point of sale signage to name a few. Does every product, service, and brand need a voice, and how do you discover that voice? I think when we're in school, we're always asked to find our own voice, whether we're writing or whether we're an artist. Think of a child where the first thing that they do, the first interaction that they have is to hear their loved one mother's or father's voice and to start to gurgle and interact with the world through voice. So voice is very primal and it's also a primal trigger. There were some brands that really kind of feature themselves and define themselves through audio. Th
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309: Stepping into A New Role In The Marketing World - with Valerie Weber
10/05/2021 Duration: 14minMeet Valerie After almost 30 years with Monofrax, Valerie has progressed from Clerk to Marketing Manager. She's just beginning to network and has found that the last year of virtual networking meetings and webinars was the perfect place to start. Just don't ask her to attend a speed networking event! I'm curious why you're not interested in speed networking, is there any reason why? Speed networking is sort of my worst nightmare. I mean, frankly, it's the business version of speed dating, and I'm just like, "Oh, this is so bad," and especially for someone who's an introvert that likes to have a few moments to think before they answer on anything, the pressure is a little too much. I totally understand. So tell me a bit about Monofrax and what you guys do. The short boring answer is that we are a manufacturer of fused cast refractories. The more interesting answer is that we are a foundry that does not pour steel, we pour artificial stone. What exactly is artificial stone? Well, f
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308: How Coaching Paves The Road To Professional Success - with Andy Hillig
05/05/2021 Duration: 26minMeet Andy Andy was a business executive who learned to adapt and thrive in a rapidly changing, highly uncertain environment. Now, he's a leadership coach and career strategist who helps individuals who want to go from just getting by, to having insanely awesome careers. Andy is a Certified Professional Coach, has an MBA in management, is certified as an expert in Lead Management Systems, and is a Board Certified Healthcare Administrator. I'm curious to learn about what led you to change careers and become a leadership coach, could you tell us a bit about that process? Wow, that's a great question. Not to be boastful, but I had a pretty successful career. As you mentioned in the intro, my career was in healthcare administration and so I had a really good career, I had some great mentors and I worked for some great organizations. But I got to a point in my career, kind of a crossroads, where I thought that I've got the second half of my career to look forward to, and how do I really want to spend t
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307: Choosing The Right Channels To Maximize Your Online Presence - with John Buglino307: Choosing The Right Channels To Maximize Your Online Presence - with John Buglino
03/05/2021 Duration: 32minMeet John John brings his experience of lead generation, marketing automation, and social media marketing to up Optessa. started out his career with New York, Community Bancorp as a marketing assistant and later worked for iCIMS and Hermetic Solutions Group and Versatile Roles, driving new business and elevating the brand within their respective industries. John holds a bachelor's degree in business administration with a concentration in marketing and advertising from Seton Hall University. How do you determine the channels where you have a presence online? So I always start with doing research. I think that there are no shortage of platforms that are available to anyone these days, and there seems to be a new one every week or new features so I think it all starts with doing your research. The other piece that a lot of people forget is that you don't have to be on every single one of them. I don't think anyone really has the time to do this effectively so you have to stick to the channels where y
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306: Creating Ferocious Advocates For Your Brand - with Andrew Deutsch
28/04/2021 Duration: 25minMeet Andrew Andrew is the founder of Fangled Group, a strategy-first multilingual Global Marketing and Sales Consultant, and has successfully driven business growth in more than 120 countries, driving revenue in the 10s of billions of dollars. He's also the host of the Fangled Cast podcast where incredible guests take deep dives into relevant topics for the business world. Let's talk a little bit about brand. What do you mean by converting every touch into ferocious advocates for your brand? Well, one of the things that gets missed is that in the business world, everybody talks about this idea of the mission statement, we talk about your brand story. A mission statement is that thing that goes up on the wall that people talk about to sort of prime themselves before a planning meeting, whereas a mission statement is really who your company is and the brand is what are they saying about you when you're not there? So when we talk about converting every touch, most companies talk about converting cust
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305: Leave Workplace Burnout In The Dust: The Science Behind Caffeine - with Danielle Robertson Rath
26/04/2021 Duration: 22minMeet Danielle Danielle is the leading authority on the science behind caffeine and energy drinks, the best-selling author of How To Get Shit Done When You Feel Like Shit, the host of the Caffeine at Midnight podcast. As the founder of GEG Research and Consulting, she helps people who work long hours and use caffeine to get through the day. Green Eyed Guide (GEG) has helped workers, nurses, college students and small business owners beat burnout with caffeine science. So you say you help people beat burnout with caffeine science. What does that mean? Essentially, caffeine is the number one coping mechanism when it comes to stress or sleep deprivation. During the last survey that Forbes did, which was before Coronavirus, 67% of employed Americans said they struggled with burnout in the workplace. I imagine that it's more than 67% since Coronavirus, but that's the best number that we have. So essentially what this means is that people are using caffeine throughout the day to help them juggle all thei
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304: Keeping Up with Workplace Health and Safety - with Ted Carew
21/04/2021 Duration: 18minMeet Ted Ted is a Safety Operations Executive from Appleton, Wisconsin with a passion for people development. He has been in the construction industry for 20 years and has built multiple high-performance teams. Ted has a bachelor's degree from the University of Wisconsin Oshkosh and has been a CHST Board Certified safety professional since 2008. Ted was on the National Safety Council committee and Mobile Crane Safety and the past President of Fox Valley Safety Council and Wisconsin Tripartite Safety. He has been published in multiple research studies with CII Research Team 284 and the University of Alaska-Fairbanks on leading indicators. Ted adds value and mitigates risk to organizations by monitoring, mentoring, and developing high-performing teams through active leadership and innovative learning. How long have you been in the safety world? Well, I've been in health and safety for approximately 25 years. The majority of it's been in construction and as I've gone through the years, I kind of star
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303: How Manufacturers Can Protect Their Market Share - with Sam Gupta
19/04/2021 Duration: 27minMeet Sam Sam has been an ERP thought leader in the digital transformation space for nearly two decades with a primary focus on financial systems and ERP. He has been part of large transformation initiatives for Fortune 500 corporations but now spends time consulting with SMEs as a principal consultant at ElevatIQ. Sam regularly speaks at industry conferences and contributes his experiences through many popular blogs and publications. He also hosts a podcast called WBSRocks. Why are manufacturers not exploring these marketing opportunities right now? When we look at the manufacturing landscape, especially if we talk about the SMB manufacturers, their business model, traditionally, if we look at the manufacturing supply chain, we had the manufacturer, we had the distributor, and we had the retailers. So just going back 20 or 30 years, manufacturers never had to worry about building their brand, because they had distributors who could actually sell for them. But now things are changing in the world,
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302: Maintaining Control of Your Body and Business - with Matan Gavish
14/04/2021 Duration: 42minMeet Matan Matan is the founder of Fit Hit, an Inc. 5000 fastest growing company in the US. As a former special-ops Krav Maga Warfare Officer, and after training 1000s of special ops pro athletes World Champs and regular folks, Matan recognized that empowerment to training is key to success, not just in violent situations, but in general. Fit Hit helps people tap into their potential, develop a healthy lifestyle, increase mental fortitude, and learn how to handle themselves. What would you say to entrepreneurs who simply can't find the time to invest in their own well-being? That's a great question. A lot of my students are entrepreneurs and high-level managers, creators, people that rely on their creativity to succeed. So we actually have a little in-house joke that we say and it's called more abs, more money! We're basically connecting your personal well-being and fitness level, to your levels of income and how much money you make. Now, most people can't see the direct line between the two. Bu
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301: Helping To Rebuild Families After Re-Entry - with LeTeisha Gordon
12/04/2021 Duration: 20minMeet LeTeisha LeTeisha was born in Richmond, Virginia, she graduated from John F. Kennedy High School in 1994. She is a serial entrepreneur and has been self-employed for over 17 years. LeTeisha uses her life experiences to motivate and to find ways to help others. She's the Founder and CEO of A Better Day Than Yesterday Initiative Program, where they help families rebuild their relationships during and after incarceration, divorce, and deployment. She specializes in re-entry and family reunification. How did you get started in the work that you do? I was invited to a five-day event to speak on a panel for entrepreneurs about entrepreneurship and it was a Father's Day event. On that panel, it was me, other invites, government agencies, and returning citizens. So the guy asked me, "How do you rebuild a relationship with someone that's been incarcerated?" When he asked me that, it took everything out of me. On that ride home, God said, that's your purpose because two weeks prior to that I asked him,
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300: Cultivating Long-term Relationships through Podcasting - with David Bain
07/04/2021 Duration: 33minMeet David David launched his first web business in the year 2000 and his first podcast in 2006. Since then, he's worked on the agency side as a Head of SEO, in-house as Head of Digital Marketing, and for a trading company as a Digital Marketing Course Producer. He's built his own podcast, Digital Marketing Radio up to 20,000 downloads a month, and in 2019 he founded his own podcast production agency for b2b brands called Casting Cred. You can find David over at castingcred.com! So you were way ahead of the whole podcasting trend, weren't you? I was! It was only a bit of fun for me back then around 2006 or so. I published a few shows then and got quite a few listeners and didn't really think too much of it. I just thought of it as a bit of fun rather than actually a serious marketing channel, which I probably should have done. What mistakes do you see big brands making with their podcasts in 2021? Oh, there are a lot of big mistakes. There's just horrific quality that you actually hear. T
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299: Breaking Barriers to Help Women Climb The Corporate Ladder - with Gina Stracuzzi
05/04/2021 Duration: 41minMeet Gina Gina is a leader in the women in sales movement. Gina's career in sales started very early in life when she would pitch your parents on important issues like her version of how grandma's vase ended up on the floor in a million pieces! She would routinely beat out her competition (aka her six siblings) for best storytelling in a dramatic role. Throughout her 20 plus years in sales and marketing in the US, Europe, and emerging economies, Gina has continued to employ those same storytelling skills in selling and other persuasive arguments. So talking about women in general, what are some of the things that you think are holding back women from getting into leadership positions? Well, it's not for lack of trying and it's not even for lack of perceived opportunities on the part of the companies. Many well-meaning corporations want to bring women up through leadership, and really give them opportunities. What they are kind of unaware of is that they're still environmental issues and cultural i
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298: Fostering Relationships That Help You Grow - with Elin Barton
31/03/2021 Duration: 31minMeet Elin Ellen is The Founder and President of White Knight Productions and is the Founder of The Boardroom, an online community for entrepreneurs to connect network, and grow their businesses. Her first book Ready, Set, Grit, Three Steps To Success In Life, Business, and The Pursuit of Happiness comes out this spring. Why don't you tell me a little bit about how White Knight Productions has adapted to work with clients nationwide? So when we started, we are a 12-year-old company, we've been around for a while. We make videos and animations and help people with marketing. That's not the only thing we do, but we do a lot of marketing work. The vast majority of what we do is visual. When we started the company 12 years ago, we were focusing on local clients, regional clients, the whole traditional way of doing video production. Over the years, that has really changed dramatically, where now we do work with clients all over the country. I as the principal in the agency, I've worked very hard to fos
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297: Entering The E-Commerce Market As A Manufacturer - with Curt Anderson
29/03/2021 Duration: 41minMeet Curt Kurt Anderson founded an e-commerce company in 1995 that was ranked three times on the Internet Retailer Magazine's Top 1000 E-Commerce Companies. Since selling that company, Kurt has served as an e-commerce consultant serving manufacturers. He is the author of Stop Being The Best Kept Secret, and founder of b2btail.com an e-commerce resource guide for manufacturers. How does a custom manufacturer enter the e-commerce market? Certainly, as we all know, in this world that we're living in today, everything has drastically changed. So a little different dynamic, prior to 2020 and now there's a tremendous sense of urgency. So with e-commerce, as I'm looking out my window, the UPS man just left and dropped off an Amazon package. So Amazon most manufacturers, especially that custom side where they don't have a proprietary product or a finished good, you're like, "Well, hey, I'm left out of that e-commerce party." Original equipment manufacturers that had those finished goods are an easier slid
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296: The Importance of Legal Guidance for Entrepreneurs - with Elisa Ruer
24/03/2021 Duration: 27minMeet Elisa: Elisa has been practicing law for over 20 years specializing in business and corporate law. Elisa helps you with all aspects of your business from forming an entity, starting a business, buying or selling a business, drafting, reviewing, and negotiating all types of contracts. Are you starting a new franchise or buying or selling a franchise? Definitely connect with Elisa. Assisting with real estate transactions involving leasing, buying, and selling, she's got you covered. When is it important to find an attorney when starting or buying a business? I think as soon as you know that you want to start, you just want to form your entity or you're looking to buy a business or start a business. There's a lot of steps, there's a lot of information on the internet, and it's all valuable. But you really need to hook up with someone who can make sure that you're protected in terms of making sure that your structure is right, that you filed all the correct forms, that you have everything you nee
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295: Elevating Your Personal Brand DNA - with Suzanne Tulien
22/03/2021 Duration: 27minMeet Suzanne Suzanne notices a variety of creative ways people are branding themselves, both consciously and unconsciously, but is a successful business brand that results from powerful marketing. When the hype subsides, what keeps a good brand going strong? What is the real secret to consistent brand growth and advocacy? With over two and a half decades of strategic communication, employee brand engagement, and internal brand development, Suzanne's inside-out brand-building strategy creates the clarity and actions necessary for her clients to drive consistency, distinction, and advocacy long term. In your terms, what is your definition of a personal brand? So a personal brand is really just a perception. It lives in the minds of the owner and eventually to its market. So it lives in my mind and your mind and all of our audience's minds. It's based on experience, and emotion and then the products and services of that experience. So it's really all about perception and when people realize that in
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294: Learning To Operate Without Fear and Doubt - with William Deck
17/03/2021 Duration: 41minMeet William William has over 10 years of consulting, coaching, sales, leadership, and workforce development experience. His calling is to help individuals and businesses awaken their hidden potential by educating them on the mental success principles that have been articulated by all major cultures over the past 5000 years. He has infused these universal truths into his educational materials and personal philosophy because we must learn from our history. How do you define success? My definition of success is becoming the best version of yourself. For me, I believe that in life, we don't have problems or challenges, we have opportunities, and being successful is simply meeting every single challenge and making it an opportunity to learn and to grow. As opposed to seeing it as an impediment or barrier, seeing it as an opportunity to catapult us or to be a leg up, to go to the next level in our lives and whatever endeavor that we're going after. So success is deeply personal and it can only be def
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293: The 3 C's of Personal Branding - with Jamila Bannister
15/03/2021 Duration: 24minMeet Jamila Jamila is a personal branding strategist and coach from Trinidad and Tobago. She works with entrepreneurs who want to market their businesses by leading from the front with thought leadership and personal branding. She focuses on helping people create strong personal brands by improving three big C's. They are shifting mindsets and creating a strategy so they can be more confident about their next move. I'm curious about your three big C's, can you talk about that a bit? So my three big C's in terms of personal branding. It's confidence, content, and communication. The reason I narrowed down to these three C's is that personal branding, first of all, is so broad. I find it important to focus on these three areas because the people I work with tend to lack these three things the most. So the first thing is people feeling more confident to declare themselves as the expert that they are. So they may be doing their thing, they may have been serving their clients or selling or whatever the
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292: Working To Bring Manufacturing Jobs Back To The USA - with Harry Moser
08/03/2021 Duration: 21minMeet Harry He is the founder of The Reshoring Initiative after being president of GF Machining Solutions for 22 years. Awards include Industry Week's Manufacturing Hall of Fame, he's participated actively in President Obama's January 11, 2012, Insourcing Forum, member of the Department of Commerce Investment Advisory Council. He's frequently been quoted in the Wall Street Journal, Forbes, New York Times, New Yorker, and USA Today and seen on Fox Business Market Watch and other programs. Harry has a BS and MS in Engineering from MIT and an MBA from the University of Chicago. Harry, welcome to the show. Can you share a little bit about what the mission of The Reshoring Initiative is? So we're a nonprofit and our mission is to bring 5 million manufacturing jobs to the US from offshore by a combination of reshoring by US companies, and FDI, foreign direct investment by foreign companies. We picked 5 million because that's the amount it would take to balance the trade deficit, the goods trade deficit s